32 call center manager jobs at 25 companies in Missouri
4w
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Call Center Supervisor
Florida or Illinois or Indiana or Missouri or South Carolina or Virginia
$48k/yr RemoteFull Time
1+ MgmtRemote call center supervisor with 1+ year management experience, bachelor\u0002s preferred, strong communication, coaching, KPI monitoring, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Call Center Manager (Greater St Louis, MO)
Saint Louis, Missouri, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree and 5+ years relevant experience (or equivalent); 2+ years call center management; experience with telephony systems, CRM, and Medicaid enrollment processes; onsite in St. Louis.
Customer Relationship Management (CRM), large-scale telephony system
1d
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Call Center Shift Supervisor
Liberty, Missouri, United States
OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or GED and 2+ years supervising in a call center, switchboard, or dispatch environment; strong computer, typing, grammar, spelling, coordination, and customer service skills.
Infinity IS, Communicator, ONCALL
1mo
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Call Center Coordinator - Human Resources Center - 2026-2027
Missouri, United States
$19-$32/hr OnsiteFull Time
2+ YOEMinimum two years administrative support experience; proficiency with Google Workspace and Microsoft Office; ability to maintain confidentiality, manage records, process payroll, and support HR processes including FMLA and onboarding.
Google Workspace, Microsoft Word, Microsoft Excel, Microsoft Outlook, BusinessPlus, Absence Management
1mo
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CIE (Community Information Exchange) Coordination Center Manager
St. Louis, Missouri, United States
$48k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree required; minimum 10 years leadership in human services or call center management (or 5 years in 211); experience with 24/7 operations, data analysis, quality assurance, strategic planning, partnership development, and staff leadership.
Inform USA (AIRS), Community Information Exchange (CIE)
1w
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Travel Center General Manager
Eagleville, Missouri, United States
OnsiteFull Time
5+ YOERequires 5+ years in truck-stop and QSR operations, restaurant management systems knowledge, 50+ hours weekly availability, on-call availability, and ability to perform non-management duties.
Restaurant Management Systems
1mo
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Real Time Management (Lead Contact Center Process Improvement Representative)
Lynchburg or Alabama or Arkansas or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or New Hampshire or New Jersey or New York or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or West Virginia or Wisconsin or United States or Washington, D.C.
$53k-$76k/yr RemoteFull Time
2+ YOE2+ years call center experience; experience with Amazon, Verint, CMS or IEX; intermediate Microsoft Excel and PowerPoint; strong analytical, communication, planning, and time-management skills; ability to work flexible hours between 7AM–8PM including nights/weekends.
Amazon, Verint, CMS, IEX, Microsoft Excel, Microsoft PowerPoint
12h
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Service Delivery Manager
Missouri, United States
$23-$40/hr RemoteFull Time
5+ YOEAssociate's degree or equivalent experience and 5+ years in pharmacy operations, including intake, insurance verification, call center, and dispensing; ScriptMed experience required.
ScriptMed
6d
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Customer Service Assistant Manager
Cape Girardeau, Missouri, United States
OnsiteFull Time
Call center leadership experience; customer service and sales experience; strong Excel, CRM, database, analytical, organizational, coaching, communication, and problem-solving skills.
Microsoft Excel, Customer Relationship Management (CRM), ServiceTitan
1w
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GI Scheduling/Capacity Manager-RN
Saint Louis, Missouri, United States
OnsiteFull Time
2+ YOE2+ MgmtBachelor's degree in business, nursing, or a related field; 2–5 years of experience and supervisory experience required. BSN required; MSN preferred. GI or call center experience preferred.
Epic
2mo
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Remote Registered Nurse (RN) Case Manager
Columbia, Missouri, United States
RemoteFull Time
2+ YOEActive RN license in current state; 2-3 years nursing experience with relevant disease state; remote work eligible; Nurseline triage or call center experience a plus; Bachelor's degree preferred.
2mo
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Electrical Project Engineer - Energy Center Projects
St. Louis, Missouri, United States
$71k-$172k/yr OnsiteFull Time
Bachelor of Science in Engineering required; PE and PMP preferred. Experience with low/medium/high voltage equipment, protective relaying, arc flash analysis, electrical modeling, project management, and plant support; travel and on-call duties required.
2w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
1w
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Lead, Program Management
Chesterfield, Missouri, United States
$20-$30/hr RemoteFull Time
4+ YOEHigh school diploma/GED and 6 years' experience or associate degree and 4 years; 2 years in pharma or payer call center operations and 2 years at EVERSANA. Strong training, communication, organization, and computer skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
1mo
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Team Leader - Operations (Licensed) Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
1+ MgmtActive health insurance license, 6–12 months virtual call center leadership, proven team management and coaching, Microsoft Office proficiency, sales/call center experience, bachelor or 1 year customer service/sales experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Forms, Microsoft Teams, Microsoft Outlook
1mo
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Nurse Practitioner or Physician Assistant - Spine & Pain Management - Mercy Center for Performance Medicine
Saint Louis, Missouri, United States
OnsiteFull Time
Outpatient NP or PA role in spine & pain management; Mon–Fri 8:00–16:30; no weekends or call. Uses Epic EMR; offers comprehensive benefits, relocation assistance, malpractice coverage, and CME.
Epic EMR
3w
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Mgr, TRICARE Quality Assurance
Phoenix or Alaska or Arkansas or Arizona or Colorado or Florida or Hawaii or Iowa or Idaho or Illinois or Kansas or Louisiana or Maryland or Minnesota or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or District of Columbia or Washington or Wisconsin or Wyoming
$107k-$119k/yr RemoteFull Time
5+ YOE3+ MgmtUS citizen with favorable DoD background investigation; 5+ years QA leadership in healthcare call centers, 3+ years supervisory experience, bachelor\u0002s or equivalent, Verint and Excel proficiency, Salesforce and Tableau/Power BI experience.
Verint, Microsoft Excel, Salesforce, Tableau, Power BI, Microsoft Project, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, Six Sigma
3mo
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Client Intake Specialist (Customer Support)
Kansas City, Missouri, United States
$40k-$112k/yr OnsiteFull Time
0+ YOEExperience in customer service, call center, sales, or client-facing roles; strong time management; detail-oriented with follow-through; clear, professional communication.
1w
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Customer Service Representative
St. Louis, Missouri, United States
$15-$16/hr OnsiteFull Time
High school diploma or equivalent, strong English reading and writing, office or call center experience, customer service and problem-solving skills, teamwork, time management, critical thinking, and Microsoft Office exposure.
Microsoft Office Suite, Premium's online tracking system
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