18 call center manager jobs at 11 companies in Clemmons, NC
4d
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Call Center Manager
Winston-Salem, North Carolina, United States
$80k-$90k/yr OnsiteFull Time
1+ YOERequires at least one year of call center or equivalent experience, customer focus, data interpretation and reporting skills, organization, time management, and mentoring ability.
AI
4d
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Call Center Manager
Winston-Salem, North Carolina, United States
$80k-$90k/yr OnsiteFull Time
1+ YOEMinimum 1 year of call center or equivalent experience; ability to coach and mentor teams, manage complex tasks, support performance goals, and interpret data for reporting.
AI
6d
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Call Center Manager
Winston-Salem, North Carolina, United States
$80k-$90k/yr OnsiteFull Time
1+ YOEMinimum one year of call center or equivalent experience; customer-focused mindset, data reporting ability, organizational skills, and experience mentoring and coaching teams.
AI
2w
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Call Center Specialist
Greensboro, North Carolina, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent, minimum 2 years customer service (medical office preferred), experience with multi-line phone systems and practice management software, strong communication, HIPAA compliance.
6d
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Contact Center Manager, Energy Programs
Huntersville, North Carolina, United States
HybridFull Time
Requires contact center management, team coaching, escalation handling, SLA and KPI reporting, application workflow experience, Aircall or call center software proficiency, AI tools, CRM systems, and Microsoft Office familiarity.
Aircall, Call Center Software, AI, CRM, Microsoft Office, Microsoft Applications
4d
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Contact Center Agent II, Home Energy Programs
Huntersville, North Carolina, United States
HybridFull Time
Customer support or call center experience, complex case resolution, high school diploma, digital platform proficiency, detail orientation, and ability to manage multiple priorities. Spanish or other language proficiency is valued.
Microsoft Office, Google Drive, CRM
1mo
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Customer Service Account Manager
Greensboro, North Carolina, United States
$42k-$48k/yr OnsiteFull Time
2+ YOE2+ years call center customer service, 1+ year sales (B2B/B2C), excellent communication, MS Office experience, ability to handle high-volume inbound calls and resolve customer issues.
Microsoft Office
1mo
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Network Support Specialist – Voice & Cisco DNA Center
Winston-Salem, North Carolina, United States
$49k-$90k/yr OnsiteFull Time
5+ YOE5+ years enterprise network engineering/support with hands-on Cisco DNA Center, Cisco ISE, NAC, Cisco Unified Communications/Call Manager, SolarWinds, and Microsoft Teams Voice; experience with monitoring, ITSM integrations, security and compliance.
Cisco DNA Center, Cisco ISE, NAC, Cisco Call Manager, Cisco Unified Communications, Microsoft Teams Voice, SolarWinds, ITSM, NTP, DHCP
2mo
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Administrator Associate Service Center
Scarborough or Salisbury or Chicago or Quincy or Carlisle or Hyattsville or Mauldin
$19-$29/hr HybridFull Time
2+ YOERespond to HR calls and tickets, record cases in a case management system, perform HR transactions accurately, maintain confidentiality. Requires HS diploma and 2+ years office/customer service experience and basic computer skills.
Microsoft Office, case management system, HR system, knowledge base
1mo
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Supervisor Maintenace Service Centers
Salisbury, North Carolina, United States
$63k-$95k/yr HybridFull Time
5+ YOE5+ MgmtBachelor's or equivalent experience with 5+ years maintenance center/facilities management, 2-3 years technical/mechanical experience, 3-5 years call center experience, CMMS familiarity, budget and vendor management skills.
Computerized Maintenance Management Systems (CMMS), Service Channel
1mo
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ASST DIRECTOR OF NURSING - YADKIN NURSING CARE CENTER
Yadkinville, North Carolina, United States
OnsiteFull Time
2+ YOECurrent North Carolina RN license, 2 years nursing experience (prefer skilled nursing), supervisory ability, on-call availability, infection control and QA responsibilities.
3w
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ASST DIRECTOR OF NURSING - SUMMERSTONE HEALTH AND REHAB CENTER
Kernersville, North Carolina, United States
OnsiteFull Time
2+ YOECurrent North Carolina RN license, 2 years nursing experience (skilled nursing preferred), supervisory ability, decision-making, infection control duties, and willingness to be on-call per rotation.
4d
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Director, Operations
Winston-Salem, North Carolina, United States
$100k-$110k/yr OnsiteFull Time
2+ YOE2+ MgmtAssociate degree, technical school, or equivalent experience; 2+ years of call center management experience; client focus, mentoring, team motivation, and performance management skills.
AI
4d
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Director, Operations
Winston-Salem, North Carolina, United States
$100k-$110k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires an associate degree, technical school, or equivalent experience; 2+ years of call center management experience; client focus, mentoring, motivation, and performance-management skills.
Artificial Intelligence (AI)
4d
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Director, Operations
Winston-Salem, North Carolina, United States
$100k-$110k/yr OnsiteFull Time
2+ YOEAssociate degree, technical school, or equivalent experience; 2+ years of call center management experience; ability to mentor teams, manage performance, support clients, and improve processes.
AI
1mo
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HealthCare Concierge
Greensboro or Wilmington or Winston-Salem or United States
RemoteFull Time
Call-center customer service role supporting Medicare Advantage members; requires call handling, knowledge of PPO/HMO, managed care experience, Microsoft Office proficiency, high school diploma/GED, and annual flu vaccine.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1w
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Collections Specialist
Winston-Salem, North Carolina, United States
OnsiteFull Time
5+ YOERequires 5+ years in financial services, call center, or collections; high school diploma or equivalent; account resolution, compliance, de-escalation, investigation, skip tracing, documentation, and workflow management skills.
3w
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Community Engagement Team Leader
Reidsville, North Carolina, United States
$45k/yr OnsiteFull Time
1+ YOE2+ MgmtBachelor's degree (dependent on experience), Qualified Professional (10A NCAC 27G .0104), valid driver's license, 1+ years relevant experience (1–4 yrs typical), experience with person-centered supports and IDD, supervisory responsibilities and on-call participation.
EHR
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