70 call center manager jobs at 53 companies in Commerce, CA
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Call Center Manager
Anaheim or Irvine
$50k-$150k/yr OnsiteFull Time
Experienced call center or customer development manager with CRM, appointment setting, team leadership, communication, coaching, conflict resolution, and performance management skills.
CRM
3d
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Call Center Manager
Newbury Park, California, United States
OnsiteFull Time
7+ YOERequires 7–10 years in customer experience or related management, call center sales leadership, script development, analytics, communication, and presentation skills; ServiceTitan and home services experience preferred.
ServiceTitan, CRM
2mo
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Call Center Manager
Anaheim, California, United States
$65k-$85k/yr OnsiteFull Time
2+ YOE2+ MgmtBachelor's degree or MBA, 2+ years call center management experience, proficiency with Microsoft Office and CRM, SPCB Branch 2/3 license a plus, drug screen and verifiable references required.
Microsoft Office, CRM
2w
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Operations - Call Center Manager
Ontario, California, United States
$28-$30/hr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree required, 5+ years progressive call center leadership, healthcare call center experience preferred; bilingual English/Spanish; HIPAA knowledge; supervisory and workflow development experience.
eClinicalWorks, Epic, NextGen, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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MGR - CALL CENTER
Riverside, California, United States
$93k-$135k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree (or equivalent experience), 5+ years medical group office experience including billing/coding, 5+ years supervisory and call center (50+ seats) management, current California driver’s license, BLS certification.
UKG, Workday
3w
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Call Center Representative II
Irvine, California, United States
$24-$25/hr OnsiteFull Time
3+ YOE3-5 years customer service/call center experience, strong written/verbal communication, CRM experience, organized and detail-oriented, able to manage high call volume and multiple cases.
1mo
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Call Center Manager (Healthcare)
Brea, California, United States
$90k-$100k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years leading teams in healthcare, experience with insurance eligibility/authorization, vendor management, strong leadership, auditing, and KPI-driven operations.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Call Center Supervisor
Bell Gardens, California, United States
$59k-$65k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years leadership experience, Associates degree required (Bachelor's preferred), bilingual English/Spanish required, call center/FQHC experience preferred, NextGen and Microsoft Office proficiency, ability to travel to clinic sites.
NextGen (E.H.R. & PMS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, E.H.R.
4w
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Call Center Operations Manager
West Hollywood, California, United States
$90k/yr OnsiteFull Time
Manage and coach intake team, conduct and oversee client intakes, evaluate case eligibility, provide escalation support, track performance metrics; Spanish speakers encouraged.
2mo
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CCSB Call Center Representative I
Irvine, California, United States
$39k-$49k/yr HybridFull Time
1+ YOEHigh school diploma/GED and 1+ years call center customer service experience; strong written and verbal communication, CRM proficiency, ability to learn new software, and time-management skills; healthcare/HBEX knowledge preferred.
Customer Relationship Management (CRM), PCMI, HealthCare.Gov, Covered California
1mo
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Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, California, United States
$19-$25/hr OnsiteFull Time
2+ YOE2+ years call center experience, bilingual English/Spanish, leadership/coaching skills, 1+ year sales experience, strong communication and problem-solving.
2w
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Now Hiring: Interim Call Center Manager – Join a Growing, High-Impact Practice with Benefits Included!
Hawthorne, California, United States
$70k/yr OnsiteFull Time, Temporary
Proven call center management experience, KPI and performance management, budgeting/reporting, Microsoft Office proficiency, strong communication and leadership; high school diploma required.
Microsoft Office
1mo
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Call Center Agent
Los Angeles, California, United States
$25-$35/hr OnsiteFull Time
3+ YOEHigh school diploma/GED, minimum 3 years direct customer service experience, excellent telephone and interpersonal skills, experience with EHR/practice management systems preferred, ability to verify insurance and schedule appointments.
electronic health record (EHR), practice management systems
2w
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AVP/VP, Call Center Team Lead
Los Angeles, California, United States
$91k-$122k/yr OnsiteFull Time
5+ YOE5+ years treasury management call center or related banking experience, strong treasury product knowledge, leadership, customer service, communication, analytical and problem-solving skills; bachelor's degree preferred.
1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOE3+ years call center/customer service experience in healthcare, high school or equivalent, knowledge of HIPAA and medical terminology, MS Office and ACD reporting experience, supervisory and organizational skills.
Microsoft Office, ACD
4w
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Primary Care Call Center Outreach Agent
Lancaster, California, United States
OnsiteFull Time
High school diploma, valid California driver\u0019s license and insurance, strong phone/customer service skills, data entry, ability to manage high inbound/outbound call volume; bilingual Spanish a plus.
1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOEHigh school or equivalent; 3 years call center/customer service experience in a healthcare environment; knowledge of HIPAA, medical terminology, health plans, ACD reporting and MS Office; strong communication, multitasking and organizational skills.
Microsoft Office, ACD reporting
2w
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Manager, Patient Service Center
Commerce or Monterey Park
$83k-$104k/yr HybridFull Time
4+ YOE2+ MgmtBachelor's with 2 years management or HS with 5 years management; minimum 4 years contact center experience, 3 years CRM, 3 years with call center/ACD systems; supervisory experience and hiring responsibilities.
CRM, ACD phone systems
1w
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Call Center Scheduling Coordinator
Costa Mesa, California, United States
$25-$33/hr OnsiteFull Time
1+ YOERequires an associate degree or equivalent experience, 1–3 years in workforce management, scheduling, or call center operations, contact center experience, analytical skills, and Microsoft Office proficiency.
Genesys Cloud, Microsoft Office Suite, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Automatic Call Distribution (ACD)
1w
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Los Angeles, CA (3 Opportunities) - Customer Relations Manager, Call Center Manager, & Risk Manager (Transit)
Los Angeles, California, United States
OnsiteFull Time
Management experience with strong communication, stakeholder and client relationship skills; ability to lead teams, manage budgets/contracts, drive customer satisfaction and labor/union relations.
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