38 call center manager jobs at 28 companies in Diablo, CA
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Call Center Manager
San Jose, California, United States
OnsiteFull Time
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven call center management experience, customer service background, budgeting and reporting skills, MS Office proficiency, strong communication, leadership, and problem-solving; high school diploma required.
MV Transportation: Provides outsourced passenger transportation and transit management services.
High school diploma or equivalent; Trapeze experience required. Customer service, supervisory, dispatch, data entry, Windows-based systems, Microsoft Office, phone-system, English communication, and service-area knowledge required or preferred.
Central State Credit Union: Member-owned financial cooperative providing personal banking and loan services.
High school diploma required; 3–6 months of call center experience or equivalent preferred. Requires strong communication, customer service, organization, time management, and attention to detail.
Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Member Due Diligence (MDD), HIPAA, ADA
Ariat: Produces high-performance footwear and apparel for equestrian and outdoor activities.
8+ YOE5+ MgmtRequires 8–12+ years in call center or customer service operations, 5+ years leading multichannel contact-center teams, a bachelor's degree or equivalent experience, and CRM, Salesforce, SAP, Five9, Zoom, and workforce management expertise.
Call Center Scheduler, Access, (Novato), Full-Time, Days
Novato, California, United States
$23-$32/hrOnsiteFull Time
MarinHealth: Integrated, independent healthcare system serving California's North Bay.
1+ YOEHigh school diploma, one year of patient-focused customer service experience, 60 wpm typing, basic computer skills, and ability to schedule appointments, verify insurance, use EMR/EHR, and manage high call volume.
Wenatchee or San Francisco or Toronto or New York City or London or Frankfurt or Amsterdam or Bangalore or Singapore or Sydney
$131k-$164k/yrOnsiteFull Time
DigitalOceanNYSE: DOCN: The AI-Native Cloud purpose-built for inference and agentic workloads.
6+ YOE3+ MgmtRequires 6–10 years in data center operations, including 3+ years leading teams or sites, technical expertise in infrastructure and facilities, leadership, communication, on-call availability, and ability to lift 50 lbs.
United States or California or Seattle or San Francisco or New York City
$126k-$157k/yrRemoteFull Time
Armada: Provides mobile edge computing infrastructure and industrial AI solutions.
7+ YOERequires 7+ years in NOC, data center, or infrastructure operations; incident or shift leadership; DCIM/BMS expertise; advanced L2/L3 networking; power and cooling knowledge; and on-call availability.
School Age Child Care Center Leader I "ON-Call" Substitute
San Jose, California, United States
OnsitePart Time
Oak Grove School District: Public school district providing K-8 education in San Jose.
1+ YOEOne year or 120 hours working with school-age students, high school diploma or equivalent, leadership and communication skills, knowledge of child behavior and recreation activities, and ability to supervise student groups.
American Residential Services: Provider of residential HVAC, plumbing, and electrical services.
3+ YOE3+ MgmtRequires 3+ years as a call center manager or similar supervisor, computer literacy, Microsoft Office knowledge, strong communication and leadership skills, and ability to work under pressure.
American Residential Services: Provider of residential HVAC, plumbing, and electrical services.
3+ YOE3+ MgmtRequires 3+ years of call center management or supervisory experience, computer literacy, Microsoft Office knowledge, and strong communication, leadership, and interpersonal skills. Inside sales experience preferred.
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
1+ YOEBachelor's preferred; 1+ years selling computer hardware to data center/enterprise accounts preferred. Must have cold-calling, negotiation, territory management, and sales execution skills.
Serene Health: Private behavioral and mental health provider serving patients through therapy, telehealth, care management, and psychiatric services.
1+ YOEHigh school diploma or GED, 1+ year in case management, member care, customer service, call center, or similar work, California driver's license and vehicle insurance required; MA certificate preferred.
IT Support Admin – Executive Briefing Center (EBC)
Sunnyvale, California, United States
$85k-$120k/yrOnsiteFull Time
CrowdStrikeNASDAQ: CRWD: Provides cloud-native endpoint protection and cybersecurity services.
Manage and maintain Executive Briefing Center technology, configure and troubleshoot AV and video-conferencing systems, provide white-glove support for executives and clients, follow security best practices, and respond on-call.
K&L Wine Merchants: A wine merchant that sells and distributes wine products.
2+ YOERequires 2–3 years of phone-based customer service experience, prior lead or supervisory experience, strong communication, de-escalation, multitasking, and basic call center software and CRM proficiency.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
15+ YOE5+ MgmtBachelor's degree and 15+ years in B2B customer service, call center operations, and order management, including 5+ years leading global teams and transformation initiatives.
SAP, NICE CXone, CRM, EDI, APIs, Microsoft Dynamics
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
15+ YOE5+ MgmtBachelor's degree and 15+ years in B2B customer service, call center operations, and order management; 5+ years leading global teams and enterprise transformation in high-tech or capital equipment.
SAP, NICE CXone, CRM, Electronic Data Interchange (EDI), APIs, Microsoft Dynamics
Business Office Assistant (CA, San Jose, Courtyard Care Center)
San Jose, California, United States
OnsiteFull Time
Anaheim Healthcare Center: Provides skilled nursing, rehabilitation, and memory care services.
Provide clerical and administrative support: assist with accounting, answer calls, manage filing, update documents, organize office, support onboarding, coordinate events, and input data into spreadsheets (Excel).