48 call center manager jobs at 35 companies in Elsmere, DE
3w
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Call Center Supervisor
Philadelphia, Pennsylvania, United States
$50k-$60k/yr OnsiteFull Time
2+ YOE1+ Mgmt2+ years customer service or cash handling; 1-2+ years supervisory experience in a financial institution; strong interpersonal skills; flexible to call center hours.
1w
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Lead Call Center Representative
Bel Air, Maryland, United States
OnsiteFull Time
3+ YOEHigh school diploma or GED and 3+ years of medical scheduling or call center experience required; EMR, scheduling software, medical terminology, HIPAA, and strong communication skills required.
Electronic Medical Record (EMR), Prognocis EHR, HIPAA
1w
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Call Center Agent
King of Prussia or Allentown or Aliquippa
OnsiteFull Time
1+ YOEHigh school diploma or equivalent; 1–3 years managing collection claims under FDCPA and FCEUA preferred; strong telephone, listening, negotiation, analytical, organizational, and Microsoft Office skills.
Microsoft Office
2w
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Supervisor Operations (Call-center) [Hybrid- DE, PA, NJ] in Philadelphia, Pennsylvania
Philadelphia, Pennsylvania, United States
HybridFull Time
5+ YOEUndergraduate degree preferred; 5+ years insurance operations experience; call-center leadership, time management, analytical and communication skills; ability to manage and develop staff; 10% travel to vendor sites; mobile device compatible with Microsoft Authenticator required.
Microsoft Authenticator
1w
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Internet Sales (BDC) Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Requires strong communication, customer service, CRM and technology proficiency, leadership, coaching, organization, analytical thinking, and adaptability. Call center or BDC management experience recommended; automotive experience is a plus.
CRM
1w
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Contact Center Customer Service Representative
Riverside, New Jersey, United States
$23/hr OnsiteFull Time
1+ YOE1–2 years call center/customer service experience, college preferred, strong PC skills (Microsoft Office), professional phone/email etiquette, excellent communication and time-management.
Microsoft Outlook, Microsoft Excel, Microsoft Word, SAP
2w
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Supervisor Operations (Call-center) [Hybrid- DE, PA, NJ]
Philadelphia or Delaware or New Jersey
HybridFull Time
5+ YOE5+ years insurance operations experience, undergraduate degree preferred, leadership and analytical skills, ability to manage and develop staff, flexible scheduling, and travel up to 10%.
Microsoft Authenticator
2w
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Sr. Sales Manager
Fort Washington or Tempe or Columbia or Coppell
OnsiteFull Time
5+ YOE0.5+ MgmtLead and develop mortgage loan originators; 6+ years loan consultant experience, minimum 5 years in mortgage industry, 6 months Newrez management experience, call-center/high-volume sales experience, strong coaching and data-driven skills.
Microsoft Authenticator, Okta Verify
3mo
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Assistant Customer Success Manager
Bristol, Pennsylvania, United States
OnsiteFull Time
3+ YOE2+ MgmtBachelor's degree preferred; 3+ years call center experience in financial services; 2+ years supervisory experience.
Salesforce, Zoom, Online Banking, Chat Platform, Call Center Software
1mo
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Supervisor - Overseas Assistance Center
King of Prussia, Pennsylvania, United States
$66k/yr HybridFull Time
Leads and develops a 24/7 contact center team; supervisory experience in health insurance preferred; familiarity with HIPAA; strong leadership, communication, and problem-solving skills; Microsoft Office and SalesForce/ADP proficiency; ability to work varied shifts and on-call.
Microsoft Office, SalesForce, ADP
2w
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Centralized BDC Manager (Service)
Souderton, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ years dealership experience, prior team leadership in call center/BDC/service, working knowledge of CRM/DMS and scheduling technology, strong verbal coaching skills, valid driver's license, successful background and drug screen.
PBS, Xtime, Alpha AI
1mo
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Client Service Manager, East
Mount Laurel Township, New Jersey, United States
$48k-$72k/yr OnsiteFull Time
4+ YOEHigh school diploma, AZ Health license, 4+ years client/customer service or benefits experience in healthcare or call-center setting; strong written/verbal communication; Microsoft Word/Excel proficiency; experience with databases and escalations.
Microsoft Word, Microsoft Excel, Salesforce, Box
1w
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National Sales Mgr Outbound Telemarketing- REMOTE
United States or Illinois or El Paso or Florida or New Jersey or Fairlawn or Utah or Wisconsin or Michigan
$65k-$80k/yr RemoteFull Time
2+ YOE2+ years telemarketing sales management, call center experience, ability to sell to C-level, CRM and Microsoft Office proficiency, coaching and metrics management.
CRMs, Microsoft Office
1mo
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Controls Engineer, Deployment, Data Center Capacity Delivery
Fairless Hills, Pennsylvania, United States
$111k-$186k/yr OnsiteFull Time
5+ YOE5+ years controls and automation experience; manage BMS/EPMS systems, vendor and contractor management, project scoping, commissioning, and on-call technical support.
BMS, EPMS, SCADA, MQTT, BACnet, MODBUS
2d
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Director, Salesforce B2B Service Governance
Chicago or New York or Reston or Crum Lynne or White Plains
$150k-$225k/yr HybridFull Time
10+ YOE10+ years in Salesforce, CRM, service operations, or call center technology; B2B service transformation, strategic roadmaps, KPI-driven prioritization, process improvement, and team leadership experience required.
Salesforce Service Cloud, Salesforce Case Management, Salesforce Experience Cloud, Customer Portal, Partner Portal, Cresta, FIN, LivePerson, Qualtrics, ITSM, CTI, IVR, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
1mo
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Manager, Client Advisor II
Conshohocken, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years P&C insurance sales in a call center, active P&C insurance license, leadership experience preferred, CRM and Microsoft Office proficiency, strong coaching and analytical skills.
CRM platforms, agency management systems, Microsoft Office
5d
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Architectural Specialties, Project Coordinator Job
Lancaster, Pennsylvania, United States
$54k-$75k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED and 2+ years of administrative or customer service experience required. Strong communication, problem-solving, math, computer, multitasking, and teamwork skills required; call center and SAP experience preferred.
SAP, Salesforce, Domino, Newforma, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Reader, Microsoft Outlook
6d
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Vice President, Integrated Patient Access and Services
Pittsburgh or Horsham or Titusville
$199k-$367k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree and 15+ years in healthcare, biotech, pharmaceutical, specialty pharmacy, or contact centers; 5+ years senior leadership managing large patient access or call center operations.
AI
6d
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Vice President, Integrated Patient Access and Services
Pittsburgh or Horsham or Titusville
$199k-$367k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree and 15+ years in healthcare, biotech, pharmaceutical, specialty pharmacy, or contact center environments, including 5+ years of senior leadership managing large patient access or call center operations.
AI, Big Data Management
2mo
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Senior Licensed Nursing Home Administrator, LNHA
Sinking Spring, Pennsylvania, United States
$120k-$135k/yr OnsiteFull Time
State-licensed administrator with strong verbal and written communication, administrative management and supervisory skills, knowledge of government nursing center regulations, and on-call availability.
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