6 call center manager jobs at 4 companies in Erwin, TN
2mo
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Manager, Consumer Call Center (8a-5p) Administrative -Bristol, TN
Bristol or Johnson City
OnsiteFull Time
4+ YOE4+ years call center experience with management preferred; strong communication, customer service, CRM and phone system knowledge; familiarity with HIPAA; bachelor's degree preferred.
CRM, phone system
2w
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Call Center Operations Supervisor - Kingsport & Blountville, TN
Kingsport or Bristol or Blountville
OnsiteFull Time
Previous call center management experience, high school diploma/GED, ability to supervise 10-25 agents, strong communication and MS Office proficiency, pass criminal background check.
Microsoft Office
3w
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Call Center Operations Manager - Healthcare - Fairview, TN
Johnson City, Tennessee, United States
OnsiteFull Time
Call center management experience, healthcare domain familiarity, high school diploma or GED, ability to pass background check, strong communication skills, and Microsoft Office proficiency.
Microsoft Office
3w
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Call Center Operations Manager - Kingsport, TN - Internal
Kingsport, Tennessee, United States
OnsiteFull Time
Lead and direct supervisors and associates to meet productivity, quality, and revenue goals; coach, monitor performance, handle escalations, hiring, scheduling, and reporting for a team of 10-25.
1w
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Accident Process Manager
Johnson City, Tennessee, United States
$50k-$55k/yr OnsiteFull Time
4+ YOE4+ MgmtRequires 4+ years managing high-volume call center operations in roadside assistance, automotive insurance, or emergency dispatch, plus FNOL, claims, logistics, CRM, tracking, and analytics expertise.
CRM, real-time tracking software, multi-channel dispatch systems, data-driven dashboards
4d
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REVENUE CUSTOMER EXPERIENCE SPECIALIST INTERMEDIATE* - 08122026-80086
Davidson County or Hamilton County or Knox County or Madison County or Shelby County or Washington County
$39k/yr HybridFull Time
1+ YOEBachelor's degree plus one year of management, administrative, customer service, or call center experience, or qualifying equivalent experience. Requires customer service, problem-solving, communication, and learning skills.
Tennessee Revenue Registration and Reporting System (TR3), Vehicle Title and Registration System (VTRS), State Title and Registration System (STARS), Laptop computer, Telephone/headset, Calculator