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54 call center manager jobs at 47 companies in Euless, TX

1w
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Lead, Call Center
Dallas, Texas, United States
OnsiteFull Time
AEG Vision
AEG Vision: Operates a national network of comprehensive optometry practices.
High school diploma or GED, strong verbal and written communication, multitasking, HIPAA compliance; ability to perform call center scheduling, recalls, and reporting.
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1w
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Call Center Supervisor
Crandall, Texas, United States
OnsiteFull Time
Spay Neuter Network
Spay Neuter Network: Provides high-quality, affordable spay/neuter and veterinary wellness services.
2+ YOE1+ Mgmt2+ years call center experience, 1+ year supervisory experience, strong leadership, communication, coaching, analytics, and proficiency with Zendesk, Microsoft Office Suite, and Google platform.
Zendesk, Microsoft Office Suite, Google platform
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1w
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Call Center Supervisor - Water Wings
Bedford, Texas, United States
OnsiteFull Time
Unleashed Brands
Unleashed Brands: Franchisor platform for youth enrichment and education brands.
2+ YOE2+ years team lead/supervisor experience in contact centers; experience in sales-driven centers preferred; strong understanding of call center KPIs.
IVR, WFM
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2mo
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BDC Call Center Agent
Weatherford, Texas, United States
OnsiteFull Time
SouthWest Ford
SouthWest Ford: Full-service automotive dealership offering vehicle sales and maintenance.
Manage customer inquiries, schedule service appointments, and provide excellent customer service in a fast-paced automotive Service BDC role.
Microsoft Office, CRM software, Computer skills
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1mo
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Appointment Coordinator – Dealership Call Center
North Richland Hills, Texas, United States
$16/hr OnsiteFull Time
Norm Reeves
Norm Reeves: Retailer of new and used vehicles and automotive services.
Phone-savvy customer service professional to schedule and confirm service appointments, manage customer inquiries via phone/email/chat, use CRM systems, and communicate clearly. Previous call center experience and Spanish bilingualism are a plus.
CRM
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2d
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Customer Service Sales Representative - Call Center
Lancaster, Texas, United States
$20/hr HybridFull Time
Tuff Shed
Tuff Shed: Manufactures and installs backyard storage sheds and detached garages.
High school diploma or equivalent, strong communication and computer skills, Microsoft Office proficiency, and ability to solve problems, manage time, and work evenings and weekends. Sales and call center experience preferred.
Microsoft Office, Salesforce CRM, JD Edwards, Customer Relations Management (CRM), Internet
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1w
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Lead Project/Program Mgmt - Call Center Ops Support
Dallas, Texas, United States
$119k-$178k/yr OnsiteFull Time
AT&T
AT&TNYSE: T: Provides wireless and fiber optic telecommunication services.
5+ YOEDrive large cross-functional programs, translate analytics into execution, strong stakeholder management, governance and risk management, ~5+ years project/program experience, bachelor’s or equivalent.
Agile, Waterfall
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5d
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Project Manager
Coppell, Texas, United States
$80k-$115k/yr OnsiteFull Time
Voxai Solutions
Voxai Solutions: Managed services and consulting for enterprise contact center technology.
6+ YOEBachelor's or master's degree or equivalent experience; 6+ years in project leadership, project methodologies, call center technologies, communication, critical thinking, and project management software proficiency.
ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft PowerPoint, Microsoft Visio, Microsoft SharePoint, SNOW
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1mo
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Senior Coordinator, One Stop Contact Center
Denton or Frisco or Dallas or Fort Worth
$47k/yr OnsiteFull Time
University of North Texas System
University of North Texas System: Provides comprehensive higher education and research in North Texas.
2+ YOEBachelor's degree (or equivalent) and 2 years student services or related experience; strong communication, critical thinking, MS Office, student information systems, CRM experience; leadership and call center/case management skills.
Microsoft Office Suite, Microsoft Teams, Salesforce, CRM, student information systems
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1w
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Director of Patient Contact Center
Plano, Texas, United States
HybridFull Time
Catalyst Physician Group
Catalyst Physician Group: Physician-owned primary care medical group providing community-based healthcare.
10+ YOE5+ MgmtBachelor's degree and 10+ years of progressive healthcare operations experience required, including call center analytics, team leadership, enterprise patient access, and AI-enabled tool implementation.
EHR, practice management, contact center platforms, reporting systems, workflow automation, dashboards, scorecards, IVR, AI-enabled tools
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1mo
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Senior Supervisor, Data Center Critical Facilities
Dallas, Texas, United States
$103k-$155k/yr OnsiteFull Time
Equinix
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
5+ YOE2+ Mgmt5+ years in critical facilities or data center operations, 2+ years supervisory experience, strong electrical/mechanical systems knowledge, incident response and on‑call availability, leadership and cross‑functional collaboration skills.
CMMS
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2mo
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Client Success Manager
Richardson, Texas, United States
OnsiteFull Time
DebtBlue
DebtBlue: Provides debt settlement and negotiation services for consumers.
2+ YOE2+ Mgmt2–5 years in call center management; 2–5 years in call center environment; bachelor's degree preferred; strong people management and analytical skills; bilingual Spanish preferred.
Microsoft Office, SharePoint, CRM, Reporting tools
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2w
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Customer Care Unit (Call Center) Supervisor
Mesquite, Texas, United States
OnsiteFull Time
American National Bank of Texas
American National Bank of Texas: Provides personalized banking and financial services to North Texas.
6+ YOE2+ MgmtHigh school diploma/GED, 6+ years customer service experience, 2+ years leadership experience, Microsoft Excel and Word proficiency, ability to lift up to 30 lbs, occasional overtime.
Microsoft Excel, Microsoft Word
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1w
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Sales Solutions Manager
Fort Worth or United States
$29-$48/hr HybridFull Time
McKesson
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
1+ YOE2+ years sales/account management or customer service experience preferred; strong verbal communication, data interpretation, self-motivated, proficient in MS Office; pharmaceutical or call center experience a plus.
SAP, SAP CRM, PEGASUS, Salesforce.com, CV, ERMA, Microsoft Outlook Office Suite 2016, Cisco, McKesson Connect, SharePoint, Tableau, Verint, MyHealthMart.Com
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1w
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Sr. Sales Manager
Fort Washington or Tempe or Columbia or Coppell
OnsiteFull Time
Newrez
Newrez: Provides residential mortgage lending and loan servicing solutions.
5+ YOE0.5+ MgmtLead and develop mortgage loan originators; 6+ years loan consultant experience, minimum 5 years in mortgage industry, 6 months Newrez management experience, call-center/high-volume sales experience, strong coaching and data-driven skills.
Microsoft Authenticator, Okta Verify
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1mo
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Inbound Performance Manager
Farmers Branch or Dallas or United States
$90k-$110k/yr RemoteFull Time
American Restoration
American Restoration: Provides property damage restoration and reconstruction services.
7+ YOE7+ years in inbound performance, contact center leadership, or marketing operations; experience with call tracking and CRM, telephony/unified comms rollouts, vendor management, and coaching teams; familiarity with Dialpad or RingCentral and conversational AI/IVR.
CallRail, Dialpad, RingCentral, CRM, IVR, conversational AI
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19h
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Manager Exhibitor Support (94445)
Dallas, Texas, United States
HybridFull Time
Freeman
Freeman: Design and production of live events and exhibitions.
3+ YOE2+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service or call center experience, and 2+ years of related leadership or supervisory experience.
Workforce Management
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1mo
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E-Boutique Manager
Grand Prairie, Texas, United States
HybridFull Time
Richemont
RichemontSIX Swiss Exchange: CFR: Designs and manufactures luxury jewelry, watches, and fashion accessories.
4+ YOEMinimum 4 years luxury retail or related experience with call center/customer service background; leadership and team management; CRM and clienteling experience; digital proficiency with Salesforce, SAP, Microsoft Office, and Looker; strong data analysis and reporting skills.
Salesforce, SAP, Microsoft Office, Looker
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3w
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Emergency Dispatch Center Supervisor - 3rd Shift
Coppell, Texas, United States
$25/hr OnsiteFull Time
Kings III: Provides emergency communication systems and monitoring for buildings.
3+ YOEHigh school diploma, 3+ years call center/dispatch supervisory experience, strong communication, coaching, analytical and multitasking skills, ability to work 24/7 schedules.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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2w
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Manager of Customer Service
Irving, Texas, United States
OnsiteFull Time
GuideWell
GuideWell: Provides health insurance and clinical care through multiple brands.
3+ YOE1+ Mgmt3+ years call center experience in healthcare,1+ year supervisory experience,related bachelor's degree or equivalent experience,strong Microsoft Office and professional communication skills.
Microsoft Office
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