40 call center manager jobs at 31 companies in Fallbrook, CA
2mo
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Call Center Manager
Anaheim, California, United States
$65k-$85k/yr OnsiteFull Time
2+ YOE2+ MgmtBachelor's degree or MBA, 2+ years call center management experience, proficiency with Microsoft Office and CRM, SPCB Branch 2/3 license a plus, drug screen and verifiable references required.
Microsoft Office, CRM
1mo
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MGR - CALL CENTER
Riverside, California, United States
$93k-$135k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree (or equivalent experience), 5+ years medical group office experience including billing/coding, 5+ years supervisory and call center (50+ seats) management, current California driver’s license, BLS certification.
UKG, Workday
2w
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Call Center Representative II
Irvine, California, United States
$24-$25/hr OnsiteFull Time
3+ YOE3-5 years customer service/call center experience, strong written/verbal communication, CRM experience, organized and detail-oriented, able to manage high call volume and multiple cases.
1mo
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Supervisor Call Center
San Diego, California, United States
$70k-$78k/yr OnsiteFull Time
2+ YOE2 years call center or healthcare experience required, HS diploma/GED required (BA preferred). Bilingual Spanish/English required, supervisory experience preferred, valid California driver’s license and occasional travel between sites, strong MS Office and EHR skills.
Microsoft Office, Electronic Health Records, health information exchanges
2mo
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CCSB Call Center Representative I
Irvine, California, United States
$39k-$49k/yr HybridFull Time
1+ YOEHigh school diploma/GED and 1+ years call center customer service experience; strong written and verbal communication, CRM proficiency, ability to learn new software, and time-management skills; healthcare/HBEX knowledge preferred.
Customer Relationship Management (CRM), PCMI, HealthCare.Gov, Covered California
1mo
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Pedder Auto Group - Automotive Service BDC Call Center Representative
Temecula, California, United States
$20/hr OnsiteFull Time
Customer-facing call center role requiring strong written and verbal communication, time management, ability to handle multiple channels, product knowledge, lead follow-up, and meeting KPI targets; occupational license may be required.
1d
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Call Center Scheduling Coordinator
Costa Mesa, California, United States
$25-$33/hr OnsiteFull Time
1+ YOERequires an associate degree or equivalent experience, 1–3 years in workforce management, scheduling, or call center operations, contact center experience, analytical skills, and Microsoft Office proficiency.
Genesys Cloud, Microsoft Office Suite, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Automatic Call Distribution (ACD)
3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
1w
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Sr. Access Representative - Radiology Call Center - FT - Day
Irvine, California, United States
$26-$33/hr RemoteFull Time
1+ YOE6+ months call center experience plus 12 months healthcare or equivalent; customer service, medical terminology, insurance knowledge, data entry, and effective communication in English.
1mo
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Sr. Manager, Payment Excellence
Irvine, California, United States
$113k-$175k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years progressive experience in servicing/call center or back-office operations; 3+ years supervisory experience; vendor and offshore management; strong project management and analytical skills; proficient with PowerPoint, Visio, Project, Excel, Access, and Word.
Microsoft PowerPoint, Microsoft Visio, Microsoft Project, Microsoft Excel, Microsoft Access, Microsoft Word
1mo
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Sr. Manager, Payment Excellence
Irvine, California, United States
$113k-$175k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years progressive experience in call center or back-office/vendor operations, 3+ years supervisory experience; offshore vendor management, SLA/contracting, project management; bachelor's degree or equivalent; proficiency with PowerPoint, Visio, Project, Excel, Access, Word.
Microsoft PowerPoint, Microsoft Visio, Microsoft Project, Microsoft Excel, Microsoft Access, Microsoft Word
3w
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Manager, Client Services
Santa Ana, California, United States
$70k-$80k/mo OnsiteFull Time
5+ YOE2+ Mgmt5+ years in call center/client services with 2+ years leading teams; experience managing metrics, QA and coaching; strong analytical, communication, and performance management skills.
1mo
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Application Manager
Irvine or Orange County - North or Orange County - South or Orange County - Central
$73k-$89k/yr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma required (bachelor's preferred). 2-3 years property management/call center/sales experience and 2-3 years leadership managing 5+ associates preferred. Proficiency with Microsoft Office and CRM; strong communication and analytical skills.
Microsoft Office, CRM, E-Way, Funnel
3w
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Manager, Client Services
Santa Ana, California, United States
$70k-$80k/mo OnsiteFull Time
5+ YOE2+ Mgmt5+ years in call center or client services with at least 2 years in a leadership role; experience managing performance metrics, quality assurance, coaching, and data-driven decision making.
2mo
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Rehab Tech (CA, Anaheim, Anaheim Healthcare Center)
Anaheim, California, United States
OnsiteFull Time
Administrative support duties including filing, records management, answering calls, and coordinating office tasks.
1w
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Member Services Representative - Member Engagement - (San Diego)
San Diego, California, United States
$22-$27/hr OnsiteFull Time
2+ YOE2+ years call center experience, strong communication, customer service, time-management, problem-solving, and knowledge of call center systems and policies; college coursework desired.
2d
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Doctor's Assistant - Veterinary Emergency Center of Redlands - CA
Redlands, California, United States
$18-$22/hr OnsiteFull Time
2+ YOEPrepare estimates, communicate between doctors and clients, manage high call volume, document communications, and assist with patient discharge and basic pharmacology; high school diploma and ~2 years veterinary/customer-service experience preferred.
1w
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Guest Relations Coordinator
Irvine, California, United States
$24-$24/hr HybridFull Time
1+ YOEProficient in Microsoft Office,1–2 years call center experience preferred,strong communication and project management,must manage multiple projects and deadlines.
Microsoft Office
1w
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Guest Relations Coordinator
Irvine, California, United States
$24-$24/hr HybridFull Time
1+ YOEManage guest communications and issue resolution across phone and digital channels; 1–2 years call-center experience preferred; strong communication, project management, and relationship skills required.
Microsoft Office
1d
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BDC Associate - Fixed Ops - Poway Honda
Poway, California, United States
$18-$20/hr OnsiteFull Time
Requires excellent verbal and written communication, strong Microsoft Office skills, organizational and time management abilities, independent and teamwork skills, and call center experience or readiness.
Microsoft Office Suite, CRM, internet
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