78 call center manager jobs at 44 companies in Georgia
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Call Center Manager
Woodstock, Georgia, United States
OnsiteFull Time
Arrow Exterminators: Provides professional pest control and home maintenance services.
3+ YOERequires 3–5 years of call center management experience, team leadership, KPI reporting, data analysis, customer escalation management, process improvement, advanced Microsoft Office and Excel skills.
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Experience in call center or customer service, strong verbal/written communication, organisational skills, Microsoft Office proficiency, CRM experience desirable, ability to manage multiple tasks and resolve client issues.
OncoHealth: Digital health platform providing oncology utilization management and patient support.
3+ YOE1+ Mgmt3+ years in healthcare operations or call center leadership (1–2 years people management), high school diploma required (associate/bachelor's preferred), strong leadership, coaching, analytical, and communication skills; MS Office proficiency; HIPAA/PHI-compliant remote workspace.
Microsoft Office, OneUM, Oncology Insights Pro, Iris
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Utah or Virginia or Wisconsin or New York or Illinois or Puerto Rico
$45k-$50k/yrRemoteFull Time
CenterLight Health System: Providing all-inclusive medical and social care for the elderly.
1+ YOEManage high-volume inbound/outbound calls, schedule appointments in EMR, verify patient information, maintain HIPAA confidentiality; bilingual Korean, 1–2 years customer service experience, 40 WPM typing, proficiency with Microsoft Office.
Electronic Medical Records (EMR), Microsoft Word, Microsoft Excel, Microsoft Outlook
Life University: Private university specializing in chiropractic and health sciences.
3+ YOEBachelor's degree (or equivalent) and 3+ years clinical/customer-facing experience; 2 years call center experience; Microsoft Office skills; ability to manage patient scheduling, EHR data entry, and customer service.
Best Foot Forward Solution Services: Helps health insurance plans locate and engage with members.
Bilingual (English/Spanish) call center experience preferred; strong communication, time management, and computer skills; ability to handle confidential medical information and pass background/drug screening.
Bank OZKNASDAQ: OZK: A regional bank providing retail and commercial financial services.
3+ YOE1+ MgmtHigh school diploma and 3+ years in call center, customer service, or retail banking required. Preferred: associate degree, banking software experience, and management or supervisory experience.
online banking software, card systems, imaging systems, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Fiserv Premier
Universal Health ServicesNYSE: UHS: Operates acute care hospitals and behavioral health facilities.
1+ YOEHigh school diploma or GED preferred; associate degree preferred; 1–3 years of related experience preferred; knowledge of crisis intervention, risk assessment, psychiatric diagnoses, and behavior management preferred.
Positive Impact Health Centers: Provides comprehensive medical and behavioral healthcare for HIV communities.
5+ YOELead and operate a medical contact center with 5+ years clinical experience, contact center leadership preferred, strong computer and MS Office skills, EHR and call center technology experience, HIPAA compliance, and current CPR/licensure.
Microsoft Office Suite, EHR, call center technologies
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOE2+ Mgmt4+ years IT experience or equivalent degree,2+ years people management,2+ years data center operations/on-call support; experience with hardware/network troubleshooting and technical writing preferred.
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
Experience leading others in call center, customer service, or healthcare operations; strong coaching, communication, and performance-analysis skills; comfortable with technology and fast-paced environment.
X3 Sports: Operates fitness training centers providing group classes and coaching.
3+ YOE3+ MgmtSales-driven leader with coaching ability, customer-facing sales experience, comfortable with metrics and accountability, flexible availability including evenings and weekends, high school diploma required.
Cheyenne or Alabama or Arkansas or Florida or Georgia or Kansas or Kentucky or Louisiana or Montana or Nebraska or Nevada or North Dakota or Oklahoma or Texas or Virginia or Wyoming
$12-$16/hrRemoteFull Time
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOEWork-from-home contact center role requiring reliable internet and residence in specified U.S. states, 1-3 years customer service/call center experience, HS diploma or equivalent, strong verbal/written communication, and proficiency with Order Management Systems, ServiceNow, SharePoint, and Microsoft Office.
Order Management Systems, ServiceNow, SharePoint, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, WFM
American Carpet South: Provides residential and commercial flooring installation and management services.
Experience in call center or customer-facing operations, strong organization and problem-solving, comfortable with overtime/weekends, computer proficiency, teamwork and customer service focus.
Real Time Management (Lead Contact Center Process Improvement Representative)
Lynchburg or Alabama or Arkansas or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or New Hampshire or New Jersey or New York or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or West Virginia or Wisconsin or United States or Washington, D.C.
$53k-$76k/yrRemoteFull Time
Genworth FinancialNYSE: GNW: Provides insurance products for aging care and mortgage protection.
2+ YOE2+ years call center experience; experience with Amazon, Verint, CMS or IEX; intermediate Microsoft Excel and PowerPoint; strong analytical, communication, planning, and time-management skills; ability to work flexible hours between 7AM–8PM including nights/weekends.
Amazon, Verint, CMS, IEX, Microsoft Excel, Microsoft PowerPoint
AT&TNYSE: T: Provides wireless and fiber optic telecommunication services.
5+ YOEBachelor's degree desired and 5+ years of related experience. Requires onboarding, training, employee development, performance management, and direct supervisory experience.
Bellhop: Tech-enabled on-demand moving and logistics service platform.
Proven experience managing remote/offshore sales or call center teams, strong sales fundamentals, ability to build scripts and coaching rhythms, data-driven with sales management focus.
Smith Automotive Group: Operates automotive dealerships providing vehicle sales, financing, and maintenance.
Previous dealership and sales experience required; ability to manage BDC consultants, meet appointment and sales metrics, use CRM and Microsoft Office, train staff, and work in a call center environment.
CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel
CenteneNYSE: CNC: Provides government-sponsored and commercial healthcare insurance programs and services.
5+ YOEBachelor's degree and 5+ years of related experience required, with people leadership, team development, care coordination, call center, and healthcare service management experience.