46 call center manager jobs at 32 companies in Heathrow, FL
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Call Center Manager
Clermont, Florida, United States
$80k-$85k/yrOnsiteFull Time
Legacy Service Partners: Building the highest quality network of home service companies.
Call center or customer service leadership experience; strong leadership, communication, analytical, organizational, problem-solving, conflict resolution, and customer service skills; knowledge of call center software, telephony systems, and performance metrics.
Health First: Florida-based non-profit integrated health system.
3+ YOERequires a high school diploma, 3 years each of call center and healthcare business office or insurance experience, people-management ability, medical terminology, Microsoft Applications, and 45 WPM typing.
Health First: Florida-based non-profit integrated health system.
3+ YOEHigh school diploma required; 3+ years each in call center and healthcare business office or insurance experience. Requires people-management ability, Microsoft Applications skills, medical terminology, and HIPAA knowledge.
Microsoft Applications, KRONOS, Emergin, IntelliDESK
Rosen Hotels & Resorts: Independently owned Orlando hotel group serving leisure and convention travelers through seven hotels and related businesses.
1+ YOERequires 1+ year related reservations experience, Microsoft Office proficiency, strong communication and customer service skills, and ability to lift 25 pounds consistently and 50 pounds infrequently. Supervisory experience preferred.
Microsoft Office Suite, Microsoft Excel, Microsoft Outlook, Microsoft Word
Allied Universal: Global security and facility services.
2+ YOEHigh school diploma and 2+ years of technical customer service call center experience; requires communication, case management, problem-solving, judgment, and CRM systems familiarity.
incharge: Nonprofit U.S. credit counseling agency helping consumers manage debt through debt management, bankruptcy, housing, and financial education.
2+ YOE2+ MgmtManage call center counseling operations; 2 years management call center experience (or 3 years supervisory); college degree or equivalent; Microsoft Office and omnichannel experience; strong customer service and people management skills.
Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft PowerPoint, Visio
AT&TNYSE: T: A leading provider of telecommunications, broadband, and digital connectivity services.
5+ YOELead and optimize a telesales team, drive revenue, analyze data, manage call center operations; bachelor's degree desired and 5+ years sales experience required.
IntouchCX: Global leader in customer experience management and digital solutions.
5+ YOE5+ Mgmt5–7 years call center management experience, post-secondary degree in Business, client relationship and budget/statistics experience, strong communication, organizational and change implementation skills.
Ed Napleton Automotive Group: Family-owned automotive dealership group operating dealerships across the U.S.
1+ YOECustomer service, persuasive communication, relationship-building, computer and phone skills required; 1+ year automotive experience required, with sales, call center, or BDC experience preferred.
Ed Napleton Automotive Group: Family-owned automotive dealership group operating dealerships across the U.S.
1+ YOERequires persuasive communication, customer relationship skills, computer proficiency, phone presence, and 1+ year of automotive industry experience; prior sales, call center, or BDC experience preferred.
Ed Napleton Automotive Group: Family-owned automotive dealership group operating dealerships across the U.S.
1+ YOECustomer service and persuasive communication skills, strong computer and phone presence, relationship-building ability, and 1+ year automotive experience; sales, call center, or BDC experience preferred.
The Master Trades Group: Provides HVAC, plumbing, and electrical services.
5+ YOERequires customer service or call center team leadership, KPI management, process improvement, training development, communication, problem-solving, Microsoft Office proficiency, and schedule flexibility. A bachelor's degree and 5+ years' experience are preferred.
Outcomes: Outcomes is a private healthcare technology providing pharmacy software and clinical engagement solutions to pharmacies, payers, and pharmaceutical companies.
8+ YOE2+ Mgmt8 years total experience; 2-3 years leadership; 4 years customer service/call center experience; Bachelor’s or equivalent; strong communication, coaching, KPI tracking; willing to travel up to 10%.
Valora Medical Group: Senior-focused primary care provider serving patients through clinics in Texas and Florida.
4+ YOERequires 4+ years in patient experience, customer service, call center, or healthcare operations; 4+ years KPI analysis and training; bilingual English/Spanish; EMR and communications technology proficiency.
Electronic Medical Records (EMR), eClinicalWorks (eCW), Avaya, Calvient, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, CRM, Google, Facebook, Healthgrades
Senior Associate, Operations Strategy and Readiness, Chase Travel
Plano or Lake Mary or Westerville or Heathrow
OnsiteFull Time
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
3+ YOERequires 3 years in an operations call center, 2 years of project management, process improvement experience, strong communication and organization skills, and proficiency with Microsoft Office and SharePoint.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Access, Microsoft SharePoint
(USA) Staff Pharmacist - Health And Wellness Non-Store Operations (Call Center - Specialty Pharmacy)
Orlando, Florida, United States
$98k-$172k/yrOnsiteFull Time
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
Pharmacist licensed and in good standing in the state of practice; multiple state permits, registrations, licenses, and required training may be needed.
Meridian or Atlanta or Lake Mary or Indianapolis or Louisville or Tampa or Miami or Durham or Columbus or Winston-Salem
RemoteFull Time
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
1+ YOERequires a high school diploma or GED and at least 1 year of customer service or call-center experience; inbound call center and medical or insurance experience preferred.
Medical Director, Veterinarian- Pine Castle Animal Care Center
Orlando, Florida, United States
OnsiteFull Time
Western Veterinary Partners: Veterinary support organization operating a network of animal hospitals.
DVM veterinarian to lead hospital medical direction, mentor doctors and staff, oversee quality of care and clinical standards; flexible schedule, no emergency/on-call duties.
Morgan Auto Group: Large automotive dealership group operating retail locations across Florida.
Customer-focused salesperson with strong phone, text, email, computer and time-management skills; goal-oriented, organized, able to make 100 calls/day; previous car sales or call center experience preferred.
Exploria Resorts: Vacation ownership and resort hospitality serving vacation owners and guests at family vacation resorts.
Call center or collections experience preferred; strong communication, negotiation, and customer service skills; ability to manage priorities; bilingual Spanish highly preferred.