18 call center manager jobs at 16 companies in Independence, MO
3w
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Supervisor - Call Center (Temporary, Remote Lawrence, KS)
Lawrence, Kansas, United States
RemoteFull Time
3+ YOE3+ MgmtBachelor's degree or equivalent,3-5 years relevant experience with supervisory duties,US citizenship,ability to complete federal clearance and fingerprinting,home workspace and minimum internet specs required.
1w
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Care Center Manager (45895)
Manhattan or Overland Park
OnsiteFull Time
Provide strategic leadership and day-to-day oversight of a centralized call/contact center, lead and develop teams, use contact center technology and data to improve service, ensure compliance; supervisory experience preferred.
call routing, IVR, workforce management, call recording, quality management, chat, secure messaging, reporting platforms, automation tools, CRM, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, artificial intelligence
2mo
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Lead Data Center Administrator
Lenexa, Kansas, United States
OnsiteFull Time
7+ YOEBachelor's preferred, 7+ years data center or infrastructure experience, advanced troubleshooting, project leadership, ability to lift 50 lbs, on-call rotation every 5 weeks, strong written and verbal communication.
1mo
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Travel Center General Manager
Concordia, Missouri, United States
OnsiteFull Time
5+ YOE5+ years experience in truck-stop or QSR operations, working knowledge of restaurant management systems, willingness to work 50+ hours/week and be on-call, ability to perform non-management tasks; bachelor’s degree preferred.
Restaurant Management Systems
3w
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Senior Product Manager
Overland Park or Topeka
HybridFull Time
5+ YOEBachelor's degree,5+ years product management experience,annuity or call center experience preferred,strong cross-functional leadership,OKR and AI familiarity,product certifications preferred.
4d
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Child Support Specialist - Customer Service Call Center
Overland Park, Kansas, United States
OnsiteFull Time
High school diploma or GED required. One year of customer service experience is preferred; human services, case management, child support, office environment, and automated systems experience are desired.
Internet
2d
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RN - PAT Call Nurse - Lenexa City Center
Lenexa, Kansas, United States
$33-$60/hr OnsitePart Time
1+ YOEAssociate's degree in nursing, RN license, BLS, English fluency, computer skills, and nursing experience preferred. Requires patient assessment, care planning, medication administration, documentation, and teamwork.
Microsoft Windows
2w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
2w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
3mo
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Client Intake Specialist (Customer Support)
Kansas City, Missouri, United States
$40k-$112k/yr OnsiteFull Time
0+ YOEExperience in customer service, call center, sales, or client-facing roles; strong time management; detail-oriented with follow-through; clear, professional communication.
4d
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Senior Client Experience Specialist
Overland Park, Kansas, United States
OnsiteFull Time
6+ YOEBachelor’s degree or equivalent experience; 6+ years in contact center or service operations; financial products and regulatory expertise; coaching experience; call center systems and Microsoft 365 proficiency.
IVR, CRM, WFM, telephony, Microsoft 365
3d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
2mo
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Customer Service Associate I
Lenexa, Kansas, United States
OnsiteFull Time
1+ YOE1–3 years customer service experience (call center preferred), strong written and verbal communication, time management, problem solving, and PC skills including Microsoft Office, Outlook, GQ and knowledge base tools.
Microsoft Office, Outlook, GQ, Knowledge base, Internet
1mo
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Supervisor, Specialty Pharmacy Services
Florida or Monroeville or Orlando or Bartlett or Fairfield or Flower Mound or Mt Prospect or Chandler or Redlands or Las Vegas or Lenexa or Troy or North Carolina
$44k-$85k/yr RemoteFull Time
3+ YOE1+ MgmtRequires 1+ year supervisory experience and 3+ years customer service experience; knowledge of call center operations; high school diploma (GED) required, bachelor\u0002s preferred; familiarity with Verint, CMS, call recording systems, and Workday.
Verint, CMS, Call Recording Systems, Workday
1mo
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Supervisor - Patient Care Coordinator
Overland Park, Kansas, United States
OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma/GED required (Bachelor's preferred); 2+ years supervisory experience (healthcare/pharmacy/call center preferred); coaching, scheduling, metrics analysis, and Microsoft Office proficiency required.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint
2w
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Lead Telephone Operator - Health Science District (3:30pm - 12:00am)
Kansas City, Missouri, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2 years telephone operator or high-volume call center experience, 1 year in TMC Operator Services preferred, clear speech/hearing, strong communication, multitasking, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Windows
2d
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Lead National Resource Specialist (Program Services)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOERequires one year of specialized experience equivalent to GS-09, including call center team leadership, customer communication, data reporting, workload monitoring, telephony and messaging systems, coaching, and mentoring; graduate education may substitute.
Genesys, Dynamics 365, Unified Lending Platform (ULP), USA Hire, USAJOBS
5d
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Administrative Assistant (PRN) - Paragon Infusion Centers
Kansas City or Independence
OnsitePart Time
High school diploma or equivalent and 1+ year of lead or supervisory experience in healthcare; medical front office, prior authorization, inbound calls, and customer service experience preferred.
Medic
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