40 call center manager jobs at 30 companies in Indiana
1mo
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Call Center Supervisor
Florida or Illinois or Indiana or Missouri or South Carolina or Virginia
$48k/yr RemoteFull Time
1+ MgmtRemote call center supervisor with 1+ year management experience, bachelor\u0002s preferred, strong communication, coaching, KPI monitoring, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2w
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Call Center Coordinator-Fishers
Fishers, Indiana, United States
$40k/yr OnsiteFull Time
Leadership ability to motivate, coach, and guide frontline sales employees; exceptional verbal communication and active listening; call center software and sales CRM experience; strong multitasking and problem-solving skills.
call center software, sales CRM
2mo
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Call Center Team Lead
Fort Wayne, Indiana, United States
$20-$25/hr OnsiteFull Time
Lead and develop call center staff, monitor inbound/outbound call activity, coach on phone skills and appointment setting, track performance metrics, CRM experience; automotive dealership experience preferred.
CRM
1w
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Call Center Representative - Remote
Michigan City, Indiana, United States
$25-$100/hr RemoteFull Time
Customer support or call centre experience, excellent verbal and written communication, active listening, problem-solving, CRM proficiency, independent time management, and a quiet home office with reliable high-speed internet.
CRM
1w
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Call Center Native Sabre Supervisor
United States or Arizona or Arkansas or Connecticut or Delaware or Florida or Georgia or Idaho or Illinois or Indiana or Iowa
$25-$30/hr RemoteFull Time
2+ YOERequires 2+ years using GDS Native Sabre, high school diploma/GED, 25 wpm typing, leadership and communication skills, varied-shift availability, and ability to work in the US without sponsorship.
Native Sabre, GDS
5d
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Director, Retirement Plan Services Call Center
Fort Wayne or United States
$95k-$152k/yr RemoteFull Time
5+ YOE3+ MgmtBachelor's degree or equivalent experience, 5+ years of aligned client services experience, including 3+ years of management or leadership, retirement experience, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3d
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Overnight Data Center Operations Manager, DCC Communities
New Carlisle, Indiana, United States
$78k-$137k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires 4+ years of IT experience or a relevant bachelor's degree, 2+ years of people management, and 2+ years of data center operations and on-call support experience.
3mo
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Seasonal Call Center Team Member/Lead
Indianapolis, Indiana, United States
$13-$16/hr OnsiteAll Commitments Available
1+ YOE1+ year customer service; tax prep experience preferred; HS diploma; chat/email support; financial services background a plus.
2d
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Inside Sales Representative (Call Center)
Oak Brook or Illinois or Indiana or Wisconsin or Missouri or Kansas or Kentucky or West Virginia or Texas or Oregon or Washington or Alaska
$19-$20/hr HybridFull Time
High school diploma or GED, proven sales goal achievement, strong verbal and written communication, Microsoft Office proficiency, goal orientation, and ability to manage multiple priorities; healthcare or inside sales experience preferred.
CCaaS, CRM, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce, Microsoft Dynamics
1mo
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Real Time Management (Lead Contact Center Process Improvement Representative)
Lynchburg or Alabama or Arkansas or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or New Hampshire or New Jersey or New York or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or West Virginia or Wisconsin or United States or Washington, D.C.
$53k-$76k/yr RemoteFull Time
2+ YOE2+ years call center experience; experience with Amazon, Verint, CMS or IEX; intermediate Microsoft Excel and PowerPoint; strong analytical, communication, planning, and time-management skills; ability to work flexible hours between 7AM–8PM including nights/weekends.
Amazon, Verint, CMS, IEX, Microsoft Excel, Microsoft PowerPoint
1mo
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Automotive BDC Manager
Indianapolis, Indiana, United States
$50k-$100k/yr OnsiteFull Time
Dealership and sales experience required; proven ability to manage BDC consultants, meet department metrics, use CRM and Microsoft Office, work in a call-center environment, hire and coach staff.
CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel
3w
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Supervisor Engagement Center
Munster, Indiana, United States
OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma or GED, 3–5 years of patient access experience, and 2+ years supervising healthcare access, registration, scheduling, admissions, or call center teams. EHR experience required; Epic preferred.
Electronic Health Record (EHR), Epic, Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Wholesale Customer Care Manager
South Bend, Indiana, United States
OnsiteFull Time
5+ YOE5+ years leadership in customer service/call center, team coaching, KPI-driven analysis, workforce management experience, strong communication and problem-solving; high school required, bachelor's preferred.
Microsoft Office Suite, Microsoft Copilot, ChatGPT
3w
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Wholesale Customer Care Manager
South Bend, Indiana, United States
OnsiteFull Time
5+ YOE5+ years customer service/call center leadership, team coaching, KPI monitoring, process improvement, strong communication, analytical and organizational skills, proficiency with Microsoft Office; high school required, bachelor's preferred.
Microsoft Office Suite, Microsoft Copilot, ChatGPT
2w
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Maintenance Supervisor - Carmel City Center Residences
Carmel, Indiana, United States
$34-$37/hr OnsiteFull Time
3+ YOERequires 3+ years of apartment maintenance experience, HVAC certification, driver's license, reliable transportation, insurance, and weekend/on-call availability; CPO certification preferred.
1w
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Utilization Management Representative I
Meridian or Atlanta or Lake Mary or Indianapolis or Louisville or Tampa or Miami or Durham or Columbus or Winston-Salem
RemoteFull Time
1+ YOERequires a high school diploma or GED and at least 1 year of customer service or call-center experience; inbound call center and medical or insurance experience preferred.
UM system
1mo
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Team Leader - Operations (Licensed) Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
1+ MgmtActive health insurance license, 6–12 months virtual call center leadership, proven team management and coaching, Microsoft Office proficiency, sales/call center experience, bachelor or 1 year customer service/sales experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Forms, Microsoft Teams, Microsoft Outlook
2w
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Switchboard Operator
Fort Wayne, Indiana, United States
OnsitePart Time
Requires 0–2 years in customer service, call center, or healthcare; switchboard experience preferred. Requires communication, organization, call-volume management, and emergency communication skills.
1mo
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Switchboard Operator
La Porte, Indiana, United States
OnsitePart Time
0+ YOEManaging incoming/outgoing calls, paging, emergency communications, accurate recordkeeping; 0–2 years customer service/call center/healthcare experience required; switchboard experience preferred.
switchboard
3d
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Management and Program Analyst
Fresno or Oakland or Denver or Washington or Jacksonville or Atlanta or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Bayamon or Franklin or Memphis or Austin or Austin or Dallas or Ogden or Ogden or Richmond or Seattle or Martinsburg
$106k-$173k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 in analytical methods, call center operations, program improvement, project management, budgeting, briefings, and negotiating recommendations.
National Association of Credential Evaluation Services (NACES), Association of International Credentials Evaluators (AICE), Microsoft Word, Microsoft Excel, USA Hire
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