11 call center manager jobs at 10 companies in Jackson, MI
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Call Center Supervisor
Jackson, Michigan, United States
$61k/yrOnsiteFull Time
American 1 Credit Union: Provides personal and business banking services to local members.
Supervisory experience in a call center, strong communication, coaching, sales/lending knowledge, Microsoft Office proficiency, high school diploma (Bachelor's preferred).
ConduentNASDAQ: CNDT: Provides digital business process services for businesses and governments.
5+ YOE5+ MgmtRequires 5+ years of leadership experience, team management of 10+ employees, call center and IVR familiarity, reconciliation skills, operational metrics experience, coaching ability, and Microsoft Office proficiency.
IVR, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word
ConduentNASDAQ: CNDT: Conduent provides technology-led business process solutions and services.
5+ YOE5+ MgmtRequires 5+ years of leadership experience in high-volume payment processing, call center, or operations; management of teams of 10+; IVR systems knowledge; metrics analysis; issue resolution; SLA delivery; and Microsoft Office proficiency.
Interactive Voice Response (IVR) systems, Microsoft Office, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word
University of Michigan: Public research university offering undergraduate and graduate education.
5+ YOEHigh school diploma or GED, 5+ years' experience including customer service, high-volume contact center experience, advanced clerical and computer skills, MS Word and Excel, communication, organization, and problem-solving skills.
Microsoft Word, Microsoft Excel, EPIC, electronic health record system
Customer Service Supervisor – Call Center | Lansing, Michigan
East Lansing, Michigan, United States
OnsiteFull Time
Granger Waste Services: Collects and processes residential and commercial waste and recycling.
4+ YOE2+ MgmtMinimum 4 years customer service/call center experience (last 5 years), 2 years supervisory experience, high school diploma/GED, Microsoft 365 and CRM experience, strong communication and coaching skills.
Freedom Motors USA: Manufacturer and retailer of wheelchair-accessible vehicles and conversion solutions.
3+ YOERequires 3+ years as an automotive BDC supervisor or manager in automotive BDC, call center, or inside sales; remote team leadership, CRM proficiency, virtual appointment experience, and reliable high-speed internet.
LaFontaine Automotive Group: Family-owned automotive dealership group offering vehicle sales and service.
1+ YOEManage and convert web and phone leads, build rapport, 1+ year related experience preferred, HS/GED preferred, proficiency with Microsoft Word/Excel/Internet Explorer and CRM, strong communication and time-management skills.
Microsoft Word, Microsoft Excel, Internet Explorer, CRM
MI | Full time FNP or PA with Residential Treatment Center | Kalamazoo area
Augusta, Michigan, United States
$95k-$130k/yrOnsiteFull Time
Universal Health ServicesNYSE: UHS: Operates a network of acute care and behavioral health facilities.
Licensed FNP or PA to provide care for adult mental health and detox patients, perform psychiatric evaluations, histories and physicals; participates in call rotation and manages ~15 patients/day.
Associa: Provides management and maintenance services for homeowners associations.
1+ YOE1-3 years call center or customer service experience; proficiency with office equipment; conflict resolution; professional communication; self-motivated, detail oriented; time management skills.