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31 call center manager jobs at 23 companies in Kansas

1mo
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Call Center Manager
Topeka, Kansas, United States
OnsiteFull Time
Maximus
MaximusNYSE: MMS: Government services and health administration partner for public programs.
5+ YOEBachelor's degree and 5+ years relevant experience (or equivalent). Experience managing call center operations in Medicaid/government environments, SLAs/KPIs, omnichannel service, quality and coaching, compliance; onsite in Topeka.
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3w
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Medicaid Call Center Associate - Remote
Kansas, United States
$16-$17/hr RemoteFull Time
Conduent
ConduentNASDAQ: CNDT: Global provider of business process services and IT solutions.
High school diploma or GED and 6 months of customer service experience. Requires strong computer, communication, active listening, data entry, multitasking, and time management skills; 30 accurate WPM required.
Microsoft Office, Microsoft Outlook, Internet, web browsers, telephone, e-mail
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3w
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Care Center Manager (45895)
Manhattan or Overland Park
OnsiteFull Time
Landmark National Bank
Landmark National BankNASDAQ: LARK: Kansas community bank providing financial and banking services to local Kansas communities.
Provide strategic leadership and day-to-day oversight of a centralized call/contact center, lead and develop teams, use contact center technology and data to improve service, ensure compliance; supervisory experience preferred.
call routing, IVR, workforce management, call recording, quality management, chat, secure messaging, reporting platforms, automation tools, CRM, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, artificial intelligence
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Communication Center Representative
Hays, Kansas, United States
$14-$20/hr OnsiteTemporary
HaysMed
HaysMed: Private nonprofit regional hospital providing tertiary and specialty healthcare to patients across western Kansas.
High school diploma, basic computer skills, switchboard or call-center experience preferred; must monitor alarms, page staff, and manage phone coverage; additional certifications/training may be required.
switchboard, 800 MHz Radio
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2mo
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Contact Center Representative
Cheyenne or Alabama or Arkansas or Florida or Georgia or Kansas or Kentucky or Louisiana or Montana or Nebraska or Nevada or North Dakota or Oklahoma or Texas or Virginia or Wyoming
$12-$16/hr RemoteFull Time
TJX Companies
TJX CompaniesNYSE: TJX: The world's leading off-price retailer of apparel and home fashions.
1+ YOEWork-from-home contact center role requiring reliable internet and residence in specified U.S. states, 1-3 years customer service/call center experience, HS diploma or equivalent, strong verbal/written communication, and proficiency with Order Management Systems, ServiceNow, SharePoint, and Microsoft Office.
Order Management Systems, ServiceNow, SharePoint, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, WFM
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2mo
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Lead Data Center Administrator
Lenexa, Kansas, United States
OnsiteFull Time
Garmin
GarminNYSE: GRMN: Global provider of navigation, communications, and information technology devices.
7+ YOEBachelor's preferred, 7+ years data center or infrastructure experience, advanced troubleshooting, project leadership, ability to lift 50 lbs, on-call rotation every 5 weeks, strong written and verbal communication.
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Senior Product Manager
Overland Park or Topeka
HybridFull Time
Security Benefit Corp
Security Benefit Corp: Private U.S. retirement solutions provider offering annuities, mutual funds, and retirement services to individuals, employers, and educators.
5+ YOEBachelor's degree,5+ years product management experience,annuity or call center experience preferred,strong cross-functional leadership,OKR and AI familiarity,product certifications preferred.
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Emergency Response Center Team Lead
Lenexa, Kansas, United States
$20-$25/hr OnsiteFull Time
Dry Force
Dry Force: Arizona family-owned home restoration serving property owners with water, storm, fire, smoke, and mold damage services.
2+ YOERequires 2+ years of call center or customer service experience, strong English communication, problem-solving, multitasking, reliability, and CRM proficiency. Lead experience preferred.
RingCentral Contact Center, CRM, Microsoft Outlook, Microsoft Teams, RingCentral
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6d
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Care Manager – Patient Support Call Center - Work from Home
Atlanta or Kansas City or Santa Fe or Dallas or Houston or Cleveland or Idaho Falls or New Providence
$37k-$94k/yr RemoteFull Time, Contract
IQVIA
IQVIANYSE: IQV: Providing advanced analytics, technology solutions, and clinical research services.
1+ YOEHigh school diploma, 1+ year medical billing, reimbursement, insurance verification, or related medical office experience, 3+ months data entry, 30+ WPM typing, computer proficiency, and strong communication skills.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, WebEx, Mitel, Shoretel, HIPAA
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2mo
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Traveler Support Center Specialist
Wichita, Kansas, United States
$13-$14/hr OnsiteFull Time
Corpay
CorpayNYSE: CPAY: Corporate payments and expense management.
Manage high-volume hotel reservations (80–100 calls/day), strong written/verbal communication, attention to detail, 1+ years hospitality/retail experience preferred, proficiency with Microsoft Word/Excel/Outlook, and ability to work in a fast-paced office.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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3d
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Retention Sales Representative - Call Center
Alabama or Arkansas or California or Colorado or Georgia or Idaho or Kansas or Louisiana or Nebraska or North Carolina or Oklahoma or South Carolina or Tennessee or Texas or Washington or Wyoming
RemoteFull Time
Vyve Broadband
Vyve Broadband: Private U.S. broadband provider delivering internet, television, voice, and fiber services to rural residential and business customers.
1+ YOEHigh school diploma or equivalent, 1+ year in sales or a customer-facing environment, strong communication and computer skills, and ability to learn complex technology and self-manage.
Windows Operating Systems, Microsoft Office, ISPs
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2d
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Inside Sales Representative (Call Center)
Oak Brook or Illinois or Indiana or Wisconsin or Missouri or Kansas or Kentucky or West Virginia or Texas or Oregon or Washington or Alaska
$19-$20/hr HybridFull Time
Chiro One Wellness Centers
Chiro One Wellness Centers: Healthcare management organization supporting chiropractic care and wellness clinics.
High school diploma or GED, proven sales goal achievement, strong verbal and written communication, Microsoft Office proficiency, goal orientation, and ability to manage multiple priorities; healthcare or inside sales experience preferred.
CCaaS, CRM, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce, Microsoft Dynamics
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1mo
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Real Time Management (Lead Contact Center Process Improvement Representative)
Lynchburg or Alabama or Arkansas or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or New Hampshire or New Jersey or New York or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or West Virginia or Wisconsin or United States or Washington, D.C.
$53k-$76k/yr RemoteFull Time
Genworth Financial
Genworth FinancialNYSE: GNW: Public U.S. insurance holding helping families fund long-term care and providing private mortgage insurance.
2+ YOE2+ years call center experience; experience with Amazon, Verint, CMS or IEX; intermediate Microsoft Excel and PowerPoint; strong analytical, communication, planning, and time-management skills; ability to work flexible hours between 7AM–8PM including nights/weekends.
Amazon, Verint, CMS, IEX, Microsoft Excel, Microsoft PowerPoint
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2w
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Child Support Specialist - Customer Service Call Center
Topeka, Kansas, United States
OnsiteFull Time
YoungWilliams
YoungWilliams: Government services contractor operating child support and public-assistance programs for agencies and families.
High school diploma or GED required. One year of customer service experience preferred; human services, case management, child support, and automated office systems experience desired.
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4w
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National Sales Mgr
United States or Illinois or El Paso or Florida or New Jersey or Fairlawn or Utah or Wisconsin or Michigan or Remote US
$65k-$80k/yr RemoteFull Time
AnswerNet
AnswerNet: Private contact center outsourcing provider serving businesses with inbound, outbound, automated, AI, and BPO customer communications.
2+ YOE2+ years sales management, call center experience, selling to C-level, CRM and Microsoft Office proficiency, recruiting/hiring, forecasting and pipeline management.
CRMs, Microsoft Office
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Team Leader - Operations (Licensed) Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
Everise
Everise: Private global BPO delivering customer-service solutions to healthcare, insurance, utilities, travel, and technology companies.
1+ MgmtActive health insurance license, 6–12 months virtual call center leadership, proven team management and coaching, Microsoft Office proficiency, sales/call center experience, bachelor or 1 year customer service/sales experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Forms, Microsoft Teams, Microsoft Outlook
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5d
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Inbound Residential Sales Representative
Wichita, Kansas, United States
OnsiteFull Time
IdeaTek Telecom
IdeaTek Telecom: Private Kansas broadband provider delivering fiber and fixed-wireless internet to rural households, businesses, schools, and communities.
2+ YOERequires 2+ years in sales, call center, or customer service; high school diploma or equivalent; strong communication, listening, organizational, and time management skills; and flexible evening and weekend availability.
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1mo
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Supervisor, Specialty Pharmacy Services
Florida or Monroeville or Orlando or Bartlett or Fairfield or Flower Mound or Mt Prospect or Chandler or Redlands or Las Vegas or Lenexa or Troy or North Carolina
$44k-$85k/yr RemoteFull Time
CVS Specialty
CVS SpecialtyNYSE: CVS: CVS Health's specialty pharmacy serves patients with complex, chronic and rare conditions through medication and clinical support.
3+ YOE1+ MgmtRequires 1+ year supervisory experience and 3+ years customer service experience; knowledge of call center operations; high school diploma (GED) required, bachelor\u0002s preferred; familiarity with Verint, CMS, call recording systems, and Workday.
Verint, CMS, Call Recording Systems, Workday
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2mo
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Services Project Coordinator
Albuquerque or Oklahoma or Kansas or Texas or Washington or Arizona
$18-$30/hr RemoteFull Time
Lowe's
Lowe'sNYSE: LOW: Home improvement retailer serving customers with solutions for the home.
1+ YOEHigh school diploma/GED and 1+ years customer-facing experience. Must manage calls, track installation projects, schedule work, document interactions; contact-center or project coordination experience preferred; bachelor\u0002s preferred.
Installation Management System, myRedVest, Salesforce
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2mo
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BDC Sales Agent
Olathe, Kansas, United States
$36k-$60k/yr OnsiteFull Time
Oakes Auto Group
Oakes Auto Group: Locally owned Kansas City dealership group selling new Kia, Buick, and GMC vehicles, used cars, and service.
Manage CRM leads, handle inbound/outbound customer communications, schedule appointments, pass background check, valid driver’s license required, basic computer skills; 1+ year customer service/sales/call center experience preferred.
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