60 call center manager jobs at 46 companies in Ladera Ranch, CA
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Call Center Manager
Anaheim, California, United States
$65k-$85k/yr OnsiteFull Time
2+ YOE2+ MgmtBachelor's degree or MBA, 2+ years call center management experience, proficiency with Microsoft Office and CRM, SPCB Branch 2/3 license a plus, drug screen and verifiable references required.
Microsoft Office, CRM
1mo
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Operations - Call Center Manager
Ontario, California, United States
$28-$30/hr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree required, 5+ years progressive call center leadership, healthcare call center experience preferred; bilingual English/Spanish; HIPAA knowledge; supervisory and workflow development experience.
eClinicalWorks, Epic, NextGen, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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MGR - CALL CENTER
Riverside, California, United States
$93k-$135k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree (or equivalent experience), 5+ years medical group office experience including billing/coding, 5+ years supervisory and call center (50+ seats) management, current California driver’s license, BLS certification.
UKG, Workday
1mo
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Call Center Representative II
Irvine, California, United States
$24-$25/hr OnsiteFull Time
3+ YOE3-5 years customer service/call center experience, strong written/verbal communication, CRM experience, organized and detail-oriented, able to manage high call volume and multiple cases.
1mo
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Call Center Supervisor
Bell Gardens, California, United States
$59k-$65k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years leadership experience, Associates degree required (Bachelor's preferred), bilingual English/Spanish required, call center/FQHC experience preferred, NextGen and Microsoft Office proficiency, ability to travel to clinic sites.
NextGen (E.H.R. & PMS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, E.H.R.
1mo
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Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, California, United States
$19-$25/hr OnsiteFull Time
2+ YOE2+ years call center experience, bilingual English/Spanish, leadership/coaching skills, 1+ year sales experience, strong communication and problem-solving.
2mo
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Call Center Agent
Los Angeles, California, United States
$25-$35/hr OnsiteFull Time
3+ YOEHigh school diploma/GED, minimum 3 years direct customer service experience, excellent telephone and interpersonal skills, experience with EHR/practice management systems preferred, ability to verify insurance and schedule appointments.
electronic health record (EHR), practice management systems
1mo
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AVP/VP, Call Center Team Lead
Los Angeles, California, United States
$91k-$122k/yr OnsiteFull Time
5+ YOERequires 5+ years of Treasury Management call center or related banking experience, strong customer service, communication, analytical, problem-solving, organizational, and coaching skills. Bachelor's degree preferred.
Business Online Banking, Account Reconciliation, Positive Pay, ACH, Tax Payments, Wire Transfers, Cash Vault, Lockbox, Remote Deposit Capture
1w
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Call Center Lead
Torrance, California, United States
$22/hr OnsiteFull Time
Strong verbal and written communication, customer rapport, adaptability, accurate data entry, reliability, transportation, and availability for Saturday nights and changing schedules.
2mo
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Pedder Auto Group - Automotive Service BDC Call Center Representative
Temecula, California, United States
$20/hr OnsiteFull Time
Customer-facing call center role requiring strong written and verbal communication, time management, ability to handle multiple channels, product knowledge, lead follow-up, and meeting KPI targets; occupational license may be required.
2d
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Senior Call Center Representative
Pomona, California, United States
$18-$22/hr OnsiteFull Time
Provides accurate, timely customer responses on tax and property tax matters, researches tax issues, maintains service levels, and mentors representatives.
2mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOE3+ years call center/customer service experience in healthcare, high school or equivalent, knowledge of HIPAA and medical terminology, MS Office and ACD reporting experience, supervisory and organizational skills.
Microsoft Office, ACD
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOEHigh school or equivalent; 3 years call center/customer service experience in a healthcare environment; knowledge of HIPAA, medical terminology, health plans, ACD reporting and MS Office; strong communication, multitasking and organizational skills.
Microsoft Office, ACD reporting
1mo
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Manager, Patient Service Center
Commerce or Monterey Park
$83k-$104k/yr HybridFull Time
4+ YOE2+ MgmtBachelor's with 2 years management or HS with 5 years management; minimum 4 years contact center experience, 3 years CRM, 3 years with call center/ACD systems; supervisory experience and hiring responsibilities.
CRM, ACD phone systems
3w
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Call Center Scheduling Coordinator
Costa Mesa, California, United States
$25-$33/hr OnsiteFull Time
1+ YOERequires an associate degree or equivalent experience, 1–3 years in workforce management, scheduling, or call center operations, contact center experience, analytical skills, and Microsoft Office proficiency.
Genesys Cloud, Microsoft Office Suite, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Automatic Call Distribution (ACD)
2d
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Healthcare Call Center Lead (Hybrid Onsite in Orange, CA and Work-From-Home)
Orange, California, United States
$45k-$67k/yr HybridFull Time
3+ YOERequires 3+ years of customer service experience, high school diploma or GED, Medicare managed care knowledge, 40+ WPM typing, 10-key skills, leadership, communication, problem-solving, and organization.
10-key
1mo
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Supervisor, Support Center Operations
Long Beach or United States
$37k-$80k/yr RemoteFull Time
5+ YOE5+ years customer service/call center or equivalent experience (including 3 years call center), knowledge of Medicaid/Medicare/Marketplace, HIPAA compliance, strong communication and organizational skills, Microsoft Office proficiency.
Microsoft Office, Microsoft Teams, Genesys, Salesforce, PEGA, QNXT, CRM, Verint, CVS Caremark, Availity, video conferencing
1mo
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Supervisor, Contact Center
Los Angeles, California, United States
$67k-$107k/yr OnsiteFull Time
4+ YOE1+ MgmtSupervise contact center staff, monitor performance, analyze call and quality reports; requires 4+ years customer service, 1+ year supervisory experience, Associate's degree (Bachelor's preferred), Medicare product knowledge, HIPAA compliance.
Microsoft Excel, Microsoft Access, CISCO Phone System, NICE, IVR, ACD, MHC, MEIS, QMEIS
3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
1w
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Customer Service/School Outreach Center Coordinator - South El Monte
South El Monte, California, United States
$19-$20/hr OnsitePart Time
Requires professional high-volume call center experience, strong communication and problem-solving skills, and the ability to manage customer inquiries, outreach, sales recommendations, documentation, and follow-up.
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