6 call center manager jobs at 4 companies in LaGrange, GA
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Data Center Operations Manager , ATL DCO
Hampton, Georgia, United States
$78k-$137k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOE2+ Mgmt4+ years IT experience or equivalent degree,2+ years people management,2+ years data center operations/on-call support; experience with hardware/network troubleshooting and technical writing preferred.
Verida: Manages non-emergency medical transportation for Medicaid and Medicare members.
2+ YOE2+ MgmtSupervise dispatch call center operations; manage staff, schedules, and performance; knowledge of state contracts, GPS tracking, telephony, WFM; Associate degree plus 2+ years dispatch/transportation call center management.
Telephony, Call Routing, Ticket/Case Management, Workforce Management, WFM, Microsoft Office, GPS tracking systems
Verida: Manages non-emergency medical transportation for Medicaid and Medicare members.
2+ YOE2+ years workforce/real-time call center experience; forecasting, scheduling, and real-time operations; proficiency with Workforce Management software and Microsoft Excel; associate degree or equivalent experience.
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
1+ YOEHigh school diploma or GED plus at least one year of customer service or call-center experience. Medical terminology and medical or insurance experience preferred.
Verida: Manages non-emergency medical transportation for Medicaid and Medicare members.
2+ YOE2+ years call center customer service experience, high school diploma or equivalent, strong interpersonal, leadership, organizational and Microsoft Office skills.
Customer Care Representative (8:00 AM to 5:00 PM /M-F)
Columbus, Georgia, United States
OnsiteFull Time
Dixie Electric, Plumbing, Air, and Doors: Family-owned provider of residential electrical, plumbing, HVAC, and door services.
1+ YOEHigh school diploma/GED, 1–2 years customer service/call center/dispatch experience, strong verbal and written communication, computer literacy; familiarity with business management software preferred; strong time management and decision-making under pressure.