88 call center manager jobs at 67 companies in Lancaster, TX
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Call Center QA Manager
Irving, Texas, United States
OnsiteFull Time
3+ YOERequires 3–5+ years in call center, contact center, or workforce management; QA, real-time operations, vendor management, Five9/Balto, analytics, reporting, and continuous improvement experience.
Five9, Balto
6d
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Director, Call Center Operations
Bedford, Texas, United States
OnsiteFull Time
10+ YOE10+ MgmtRequires 10+ years of progressive call center operations experience, manager and frontline team leadership, multi-brand or multi-site operations, workforce management, budgeting, vendor management, KPI ownership, and strong analytical and financial skills.
Five9, Salesforce
19h
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Call Center Manager, Training and Performance
Dallas, Texas, United States
OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years in inside sales or contact centers, including 2+ years leading training, quality, or performance. Experience building training programs and managing sales KPIs required; Salesforce and Five9 preferred.
Salesforce, Five9
20h
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Call Center Specialist PRN
Dallas, Texas, United States
OnsitePart Time
1+ YOEHigh school diploma or GED preferred; associate degree preferred. One to three years of related experience preferred, with knowledge of crisis intervention, risk assessment, psychiatric diagnoses, and behavior management.
1w
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Data Center Manager
Wilmer, Texas, United States
$78k-$137k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires 4+ years of IT experience or a relevant bachelor's degree, 2+ years of people management, and 2+ years of data center operations and on-call support experience.
AWS, Linux
1w
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System Team Lead Call Center
Fort Worth, Texas, United States
OnsiteFull Time
Bachelor’s degree in a listed behavioral or human services field, four years of health and human services experience, and QMHP certification or eligibility; Spanish preferred.
Student Loan Forgiveness Programs
1w
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System Team Lead Call Center
Fort Worth, Texas, United States
OnsiteFull Time
4+ YOEBachelor’s degree in a listed human services field and four years of health and human services experience. QMHP certification or eligibility required; Spanish preferred.
1mo
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Appointment Coordinator – Dealership Call Center
North Richland Hills, Texas, United States
$16/hr OnsiteFull Time
Phone-savvy customer service professional to schedule and confirm service appointments, manage customer inquiries via phone/email/chat, use CRM systems, and communicate clearly. Previous call center experience and Spanish bilingualism are a plus.
CRM
2w
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Customer Service Sales Representative - Call Center
Lancaster, Texas, United States
$20/hr HybridFull Time
High school diploma or equivalent, strong communication and computer skills, Microsoft Office proficiency, and ability to solve problems, manage time, and work evenings and weekends. Sales and call center experience preferred.
Microsoft Office, Salesforce CRM, JD Edwards, Customer Relations Management (CRM), Internet
1w
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Call Center Sales Representatives
Dallas or Addison
$40k-$60k/yr OnsiteFull Time
Requires strong communication, attention to detail, time management, active listening, critical thinking, urgency, accountability, adaptability, and ability to work evenings and weekends.
1w
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Call Center Sales Representatives
Dallas, Texas, United States
$40k-$60k/yr OnsiteFull Time
Requires strong communication, attention to detail, time management, urgency, active listening, critical thinking, accountability, adaptability, and teamwork. Evening and weekend flexibility required.
2w
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Project Manager
Coppell, Texas, United States
$80k-$115k/yr OnsiteFull Time
6+ YOEBachelor's or master's degree or equivalent experience; 6+ years in project leadership, project methodologies, call center technologies, communication, critical thinking, and project management software proficiency.
ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft PowerPoint, Microsoft Visio, Microsoft SharePoint, SNOW
2mo
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Senior Coordinator, One Stop Contact Center
Denton or Frisco or Dallas or Fort Worth
$47k/yr OnsiteFull Time
2+ YOEBachelor's degree (or equivalent) and 2 years student services or related experience; strong communication, critical thinking, MS Office, student information systems, CRM experience; leadership and call center/case management skills.
Microsoft Office Suite, Microsoft Teams, Salesforce, CRM, student information systems
3w
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Director of Patient Contact Center
Plano, Texas, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree and 10+ years of progressive healthcare operations experience required, including call center analytics, team leadership, enterprise patient access, and AI-enabled tool implementation.
EHR, practice management, contact center platforms, reporting systems, workflow automation, dashboards, scorecards, IVR, AI-enabled tools
1w
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Contact Center Specialist (44258)
Denton or Dallas
HybridFull Time
High school diploma or GED required; strong typing, data entry, grammar, spelling, communication, organization, and interpersonal skills; ability to manage high call volume accurately.
Electronic Health Record (EHR)
3d
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Care Manager – Patient Support Call Center - Work from Home
Atlanta or Cleveland or Dallas or Houston or Idaho Falls or Kansas City or Santa Fe
$37k-$94k/yr RemoteFull Time, Contract
1+ YOEHigh school diploma, 1+ year medical billing, reimbursement, insurance verification, or related medical office experience, 3+ months data entry, 30+ WPM typing, Microsoft Suite and soft phone experience.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, WebEx, Mitel, Shoretel
3d
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Care Manager – Patient Support Call Center - Work from Home
Atlanta or Kansas City or Santa Fe or Dallas or Houston or Cleveland or Idaho Falls or New Providence
$37k-$94k/yr RemoteFull Time, Contract
1+ YOEHigh school diploma, 1+ year medical billing, reimbursement, insurance verification, or related medical office experience, 3+ months data entry, 30+ WPM typing, computer proficiency, and strong communication skills.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, WebEx, Mitel, Shoretel, HIPAA
1mo
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Senior Supervisor, Data Center Critical Facilities
Dallas, Texas, United States
$103k-$155k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in critical facilities or data center operations, 2+ years supervisory experience, strong electrical/mechanical systems knowledge, incident response and on‑call availability, leadership and cross‑functional collaboration skills.
CMMS
3mo
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Client Success Manager
Richardson, Texas, United States
OnsiteFull Time
2+ YOE2+ Mgmt2–5 years in call center management; 2–5 years in call center environment; bachelor's degree preferred; strong people management and analytical skills; bilingual Spanish preferred.
Microsoft Office, SharePoint, CRM, Reporting tools
1mo
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Customer Care Unit (Call Center) Supervisor
Mesquite, Texas, United States
OnsiteFull Time
6+ YOE2+ MgmtHigh school diploma/GED, 6+ years customer service experience, 2+ years leadership experience, Microsoft Excel and Word proficiency, ability to lift up to 30 lbs, occasional overtime.
Microsoft Excel, Microsoft Word
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