24 call center manager jobs at 13 companies in Ledyard, CT
4d
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Supervisor, Call Center
Farmington, Connecticut, United States
$56k-$99k/yr OnsiteFull Time
3+ YOE1+ MgmtBachelor's degree and 3–5 years relevant experience required, including 1+ year managing staff and processes in customer service. Requires communication, analytical, problem-solving, systems, and MS Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3mo
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Call Center Supervisor
East Hartford, Connecticut, United States
$60k-$67k/yr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma required; 2+ years leadership and administrative support experience in healthcare; 2+ years using enterprise EHRs with at least one year supporting eClinicalWorks; supervisory experience and HIPAA knowledge; COVID-19 vaccination and drug test required.
Electronic Health Records (EHR), eClinicalWorks
1mo
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Call Center Contact Supervisor
Providence, Rhode Island, United States
$51k-$83k/yr OnsiteFull Time
5+ YOEMinimum 5 years call center experience, supervisory experience preferred; proficient computer and communication skills; high school diploma or equivalent required.
4d
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Supervisor, Call Center in Farmington, Connecticut
Farmington, Connecticut, United States
$56k-$99k/yr OnsiteFull Time
3+ YOE1+ MgmtBachelor’s degree and 3–5 years of relevant experience, including 1+ year managing staff and processes in customer service. Requires MS Office, communication, analytical, and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Call Center Supervisor (Team Lead)
Southington, Connecticut, United States
$60k/yr OnsiteFull Time
2+ YOEHigh school diploma required (associate preferred), 2+ years related experience, strong written/oral communication, project and team experience, Microsoft programs and Excel proficiency.
Microsoft Excel, DocuSign
1mo
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Call Center Contact Supervisor
Providence, Rhode Island, United States
$51k-$83k/yr OnsiteFull Time
5+ YOE5+ years contact/call center experience, supervisory experience preferred, high school diploma equivalent, strong communication and computer proficiency, ability to supervise up to 30 FTEs.
2w
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Contact Center Sr Specialist
Johnston, Rhode Island, United States
OnsiteFull Time
3+ YOE3+ years customer service or sales experience (preferably financial), call center experience preferred, strong communication, problem-solving, time management, and computer proficiency; high school diploma required.
1w
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Assistant Branch Manager
East Hampton, New York, United States
$32-$53/hr OnsiteFull Time
4+ YOE1+ MgmtAssociate degree and 4 years of retail sales, call center, customer service, or telesales experience, plus 1 year of supervisory experience; insurance licensing required within 18 months.
Microsoft Excel, email, Internet
3w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
3w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
3d
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Patient Solution Specialist
Norwich, Connecticut, United States
$21-$22/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2 years of call center or healthcare experience. Requires strong communication, organizational, time management, teamwork, and EHR skills.
Electronic Health Record, EPIC, Microsoft Outlook, Microsoft Teams, Microsoft Excel
1mo
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Charge Nurse Evening Shift
Vernon, Connecticut, United States
OnsiteFull Time, Part Time
Licensed LPN or RN for charge nurse shifts in a skilled nursing center; available for evening shifts, on-call rotation, and weekends.
1mo
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Intake Customer Service Representative (Per Diem)
Warwick, Rhode Island, United States
OnsiteTemporary
3+ YOEHigh school diploma, 3+ years healthcare experience, customer relations and sales/marketing experience, medical terminology knowledge, MS Office proficiency, call-center and managed care experience preferred.
Microsoft Word, Microsoft Excel, MS Office
2mo
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Intake Customer Service Representative (Per Diem)
Warwick, Rhode Island, United States
OnsitePart Time
3+ YOEHigh school diploma required, 3+ years healthcare experience, call-center and managed care experience preferred, medical terminology and sales/marketing experience, proficiency with MS Office and office procedures.
Microsoft Word, Microsoft Excel, MS Office
5d
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Utilization Management Representative I – Backoffice Support
Atlanta or Wallingford or Lake Mary or Tampa or Indianapolis or Miami or Durham or Columbus or Winston-Salem
RemoteFull Time
1+ YOERequires a high school diploma or GED and 1 year of customer service or call-center experience, or equivalent education and experience. Healthcare operations, data entry, medical terminology, and back-office experience preferred.
fax, electronic work queues, email, document-management systems
1mo
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Financial Counselor / PA Denial Management
Farmington, Connecticut, United States
HybridFull Time
2+ YOEVerify payer information, initiate insurance authorizations, prepare price estimates, communicate patient cost shares, and document authorization activity. HS diploma/GED required; associate degree preferred; 1–2 years healthcare/homecare/call-center experience preferred.
Microsoft Office, Microsoft Excel, EPIC
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