38 call center manager jobs at 23 companies in Connecticut
5d
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Call Center Supervisor
New Haven, Connecticut, United States
RemoteFull Time
5+ YOE2+ MgmtRequires high school diploma/GED, 5+ years in a high-volume healthcare call center or patient access setting, 2+ years supervisory experience, EHR experience, and English/Spanish fluency.
Electronic health record systems, Epic
1mo
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CALL CENTER REPRESENTATIVE
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Utah or Virginia or Wisconsin or New York or Illinois or Puerto Rico
$45k-$50k/yr RemoteFull Time
1+ YOEManage high-volume inbound/outbound calls, schedule appointments in EMR, verify patient information, maintain HIPAA confidentiality; bilingual Korean, 1–2 years customer service experience, 40 WPM typing, proficiency with Microsoft Office.
Electronic Medical Records (EMR), Microsoft Word, Microsoft Excel, Microsoft Outlook
2d
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Call Center Representative (211 Contact Center Information and referral) - 3rd Shift Hybrid
Rocky Hill, Connecticut, United States
$21/hr HybridFull Time
High school diploma or GED plus relevant experience; customer service, social work, counseling, human services, housing, case management, advocacy, or call center experience preferred.
1w
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Call Center Native Sabre Supervisor
United States or Arizona or Arkansas or Connecticut or Delaware or Florida or Georgia or Idaho or Illinois or Indiana or Iowa
$25-$30/hr RemoteFull Time
2+ YOERequires 2+ years using GDS Native Sabre, high school diploma/GED, 25 wpm typing, leadership and communication skills, varied-shift availability, and ability to work in the US without sponsorship.
Native Sabre, GDS
1mo
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Call Center Supervisor (Team Lead)
Southington, Connecticut, United States
$60k/yr OnsiteFull Time
2+ YOEHigh school diploma required (associate preferred), 2+ years related experience, strong written/oral communication, project and team experience, Microsoft programs and Excel proficiency.
Microsoft Excel, DocuSign
6d
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Temporary Clinical Reception Call Center - OJT
New Haven, Connecticut, United States
$28/hr OnsitePart Time, Temporary
4+ YOERequires high school education and four years of related experience, including two years at the next lower level; alternatively, an associate degree and two years of related experience. Strong customer service, scheduling, EMR, organizational, and communication skills required.
EPIC, Electronic Medical Records (EMR), Microsoft Excel, Cadence
5d
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VP Customer Care Center Mgr.
New Milford, Connecticut, United States
OnsiteFull Time
3+ YOEBachelor’s degree or equivalent experience, 3–5 years of banking or financial-services call-center management, banking regulations knowledge, strong communication and problem-solving skills, and banking software proficiency.
COCC Insight, Five9, CRM
1mo
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Real Time Management (Lead Contact Center Process Improvement Representative)
Lynchburg or Alabama or Arkansas or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or New Hampshire or New Jersey or New York or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or West Virginia or Wisconsin or United States or Washington, D.C.
$53k-$76k/yr RemoteFull Time
2+ YOE2+ years call center experience; experience with Amazon, Verint, CMS or IEX; intermediate Microsoft Excel and PowerPoint; strong analytical, communication, planning, and time-management skills; ability to work flexible hours between 7AM–8PM including nights/weekends.
Amazon, Verint, CMS, IEX, Microsoft Excel, Microsoft PowerPoint
2mo
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DC GENERAL MANAGER 2
United States or California or Colorado or Connecticut or Rhode Island or Nevada or Washington or Salem or New York City or Ithaca or Westchester County
$170k-$210k/yr OnsiteFull Time
7+ YOEOversee large distribution center operations; minimum 7 years work experience; high school diploma/GED required; ability to work flexible schedule, be on-call, travel occasionally, and be legally authorized to work in the U.S.
Microsoft Outlook, Microsoft Word, Microsoft Excel
3mo
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Remote Registered Nurse (RN) Case Manager
Danbury, Connecticut, United States
RemoteFull Time
2+ YOEActive RN license in current state; 2-3 years nursing experience with disease-state experience preferred; nurse triage/call center/case management experience a plus; Bachelor's degree preferred; remote work eligible.
3w
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Information Technology - Assistant Manager, Network Infrastructure
Fairfield, Connecticut, United States
OnsiteFull Time
2+ YOEManage and design campus data network infrastructure; require 2+ years LAN/WAN experience, Cisco routing/switching skills (CCNA, CCNP preferred), Cisco IOS/NX-OS, wireless and data center experience, on-call availability and leadership skills.
Visio, Cisco WLC, ISE, DNA servers, Smartnet, Cisco IOS, NX-OS, Palo Alto, Cisco Unified Computing System (UCS), SNMP, Microsoft Azure, Active Directory, LDAP, Amazon Web Services (AWS)
1mo
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
1mo
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
1mo
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Team Leader - Operations (Licensed) Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
1+ MgmtActive health insurance license, 6–12 months virtual call center leadership, proven team management and coaching, Microsoft Office proficiency, sales/call center experience, bachelor or 1 year customer service/sales experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Forms, Microsoft Teams, Microsoft Outlook
1w
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Patient Solution Specialist
Norwich, Connecticut, United States
$21-$22/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2 years of call center or healthcare experience. Requires strong communication, organizational, time management, teamwork, and EHR skills.
Electronic Health Record, EPIC, Microsoft Outlook, Microsoft Teams, Microsoft Excel
1mo
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Charge Nurse Evening Shift
Vernon, Connecticut, United States
OnsiteFull Time, Part Time
Licensed LPN or RN for charge nurse shifts in a skilled nursing center; available for evening shifts, on-call rotation, and weekends.
5d
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Customer Relationship Specialist - East
United States or New York or New Jersey or Connecticut or Rhode Island or Massachusetts or Vermont or New Hampshire or Maine or Pennsylvania or Delaware or Maryland or Virginia or West Virginia or North Carolina or South Carolina or Georgia or Florida or District of Columbia
$55k-$65k/yr RemoteFull Time
2+ YOERequires 2+ years in customer service, call center, account management, or sales; customer relationship experience; strong communication; and familiarity with Salesforce, Shopify, ShipMonk, Microsoft Office, or Google Workspace.
Salesforce.com, Shopify, ShipMonk, Microsoft Office, Google Workspace, Seamless, Grubhub, Headspace
3d
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Member Solutions Specialist I
East Hartford, Connecticut, United States
$20-$22/hr HybridFull Time
1+ YOEHigh school diploma/GED and generally at least one year of customer service, call center, or financial services experience; requires strong communication, organization, technical, and time management skills.
2d
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Patient Intake Coordinator
Manchester, Connecticut, United States
$17-$24/hr HybridFull Time
2+ YOEHigh school diploma required; two years of healthcare call center, referral management, or patient access experience preferred. Microsoft Office, EMR, medical terminology, insurance, and HIPAA knowledge required.
Microsoft Outlook, Microsoft Word, Microsoft Teams, Microsoft Excel, Electronic Medical Record (EMR)
2w
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Universal Banker
Stamford, Connecticut, United States
$23-$38/hr OnsiteFull Time
1+ YOEHigh school diploma or GED, 1+ year retail sales, call center, customer service, or telesales experience, strong communication and interpersonal skills, organization, time management, and internet technology proficiency.
Internet, Anti-Money Laundering (AML), Bank Secrecy Act (BSA), Know Your Customer (KYC), Federal SAFE Act
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