Lighthouse Point • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Lighthouse Point • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Lighthouse Point • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Lighthouse Point • 50 milesRemote · Hybrid · Onsite · Field · All Environments
50 call center manager jobs at 31 companies in Lighthouse Point, FL
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OTC Call Center Lead
Doral, Florida, United States
$20/hr OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma or equivalent required; 2–3 years of call center experience preferred, including 1 year in leadership or senior agent work. Requires call center systems, Microsoft Office, and English/Spanish bilingual skills.
Microsoft Office
1mo
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Call Center Supervisor- Onsite
Lake Worth Beach, Florida, United States
OnsiteFull Time
3+ YOE3+ years leadership in call center/sales/appointment-setting, ability to coach and develop teams, strong KPI and performance management knowledge, excellent communication and organizational skills.
2mo
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Call Center Representative $50K–$90K
Delray Beach, Florida, United States
$50k-$90k/yr OnsiteFull Time
3+ YOE3+ years call center experience, strong phone and communication skills, lead/database management, ability to qualify leads and schedule appointments, flexible availability including weekends.
1mo
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OSS Call Center In Office Supervisor
Coral Springs, Florida, United States
$50k-$65k/yr OnsiteFull Time
1+ YOE1-2 years call center supervisory experience, 2-3 years sales/operations experience, experience with outbound sales, dialer management, QA, workforce planning, coaching, and familiarity with CRM/Five9.
CRM, Five9
2mo
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Director, Collections & Call Center Strategy
Pompano Beach, Florida, United States
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in collections/call center or consumer lending, deep collections and bankruptcy knowledge, analytics and technology experience, proven team leadership, Bachelor's degree required; Microsoft Office and NLS experience preferred.
Microsoft Office, NLS, SQL
2w
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Customer Service/Call Center Manager
Miami, Florida, United States
OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma or GED, 2+ years in call center or customer service, and 1+ year supervising or training. Requires computer proficiency, MS Office knowledge, strong organization, problem-solving, and bilingual Spanish-English skills.
Microsoft Outlook, Windows, Microsoft Excel, Microsoft Word, HRIS
2w
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Customer Rep - Call Center - Remote
Miami or Orlando or Tampa or Jacksonville
$17/hr RemoteFull Time
2+ YOEHigh school diploma and 2+ years of technical customer service call center experience; requires communication, case management, problem-solving, judgment, and CRM systems familiarity.
ServiceNow, Talkdesk, CRM
2w
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Customer Rep - Call Center - Remote
Miami, Florida, United States
$17/hr RemoteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years of technical customer service call center experience. Requires customer service, case management, communication, judgment, analytical, and problem-solving skills.
ServiceNow, Talkdesk, CRM
2w
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Sales Supervisor (Call Center)
Saratoga Springs or Florida or Jupiter or New York City or Denver or Hackensack or Yorktown or Calgary
OnsiteFull Time
10+ YOE4+ MgmtAssociate degree required; bachelor's preferred. Requires 10+ years of contact center sales leadership, including 4+ years managing multi-site operations, plus sales metrics, coaching, CRM, and contact center systems experience.
1w
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Supervisor, Contact Center
Columbus or Boston or Miami or United States
$52k-$65k/yr RemoteFull Time
3+ YOERequires 3+ years supervising call centers, with 5+ years in human services or healthcare preferred. Requires leadership, customer service, phone systems, CRM, Medicaid, and Microsoft Office knowledge.
inContact, Five9, Salesforce, Microsoft Office
4d
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BDC Manager at BMW/MINI of South Miami
Miami or Miami or Miami
$100k-$200k/yr OnsiteFull Time
Prior automotive BDC or call center management preferred; requires successful sales team leadership, coaching, communication, organization, analytical, and problem-solving skills.
CRM, Microsoft Office
1w
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Quality Competence Center Group Leader
Fort Lauderdale, Florida, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of quality assurance and training leadership in a multilingual, multisite call center, QA platform and LMS familiarity, fluent English, analytical education, collaboration, and problem-solving skills.
2Mares, Playvox, Scorebuddy, Learning Management Systems (LMS), CSAT, NPS
1w
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Inside Sales/Call Center - Part Time
West Palm Beach, Florida, United States
OnsitePart Time
3+ YOERequires 3+ years of inside or outside sales experience with direct customer interaction, sales-closing success, CRM proficiency, Microsoft Outlook, Microsoft Word, Microsoft Excel, communication, and time-management skills.
CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel
3w
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Clinical Business Operations Representative (Urology Call Center)
Miami, Florida, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent, minimum 2 years relevant experience, bilingual English/Spanish required, strong administrative and patient-management skills.
Workday
3mo
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Manager, Global Security Operations Center (G-SOC) — Corporate
West Palm Beach, Florida, United States
$70k-$80k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in security operations; 2+ years supervision; strong monitoring tech; incident command; able to work Mon-Fri with rotating weekend on-call; pass background/drug test.
CCTV, Access control, Alarm systems, Dispatch platforms, Mass notification, CETRUCES
1mo
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Telecare Team Manager
Miramar, Florida, United States
OnsiteFull Time
2+ YOE2+ MgmtActive RN license, ADN required, 2+ years hospice nursing, 2+ years leadership/management in call center or clinical operations, proficiency with Microsoft Office, experience managing clinical escalations and root cause analysis.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2mo
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Manager, Customer Service I
Hollywood, Florida, United States
OnsiteFull Time
2+ YOE2+ years customer service/call center experience, management of 5+ direct reports, proficiency with Microsoft Office, ability to handle high data volume, multitask, travel <25%, and work evening shifts.
Microsoft Office Suite, speech to text analytical tools
1mo
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Manager - Guest Relations
Palm Beach, Florida, United States
OnsiteFull Time
1+ YOEOversee front desk, call center and concierge operations; scheduling, training, performance management; strong computer, communication and organizational skills; 1+ year front desk/call center/concierge experience; bachelor\u0002s in hospitality preferred.
1w
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Service BDC Manager
Royal Palm Beach, Florida, United States
OnsiteFull Time
High school diploma required; automotive dealership, service BDC, customer service, call-center, leadership, and supervisory experience preferred. Requires strong communication, organizational, analytical, coaching, and computer skills.
Dealer Management System (DMS), Customer Relationship Management (CRM) software, Microsoft Office, online scheduling systems, telephone systems, texting platforms
1w
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Service BDC Manager
Royal Palm Beach, Florida, United States
OnsiteFull Time
High school diploma required; automotive dealership, service BDC, call-center, or related experience preferred. Requires leadership ability, customer-service skills, computer proficiency, and DMS/CRM experience.
Dealer Management System (DMS), Customer Relationship Management (CRM) software, Microsoft Office, online scheduling systems, telephone systems, texting platforms
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