12 call center manager jobs at 12 companies in Melvindale, MI
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Call Center Supervisor
Livonia, Michigan, United States
$23/hrOnsiteFull Time
YoungWilliams: Government services contractor operating child support and public-assistance programs for agencies and families.
1+ YOESupervise CSRs and Leads, monitor and evaluate performance, provide coaching and feedback, handle escalations, analyze staffing and call center trends; associate degree equivalent preferred and 1 year supervisory experience preferred.
DOCS Dermatology Group: Physician-led dermatology practice group providing medical, surgical, cosmetic, and research care across ten states.
1+ YOERequires 1 year of customer service or related clinical experience, medical terminology knowledge, effective telephone communication, adaptability, and strict confidentiality.
Ear, Nose & Throat Consultants: Private Southeast Michigan otolaryngology practice providing ENT, allergy, audiology, and hearing-aid care to children and adults.
Requires strong telephone and verbal communication, active listening, attention to detail, multitasking, time management, compassion, computer skills, and Microsoft 365 proficiency; medical terminology and patient support experience preferred.
Michigan Institute for Neurological Disorders: Privately owned neurology practice providing comprehensive diagnostic, therapeutic, and supportive care to adults with neurological disorders.
5+ YOE2+ Mgmt2+ years supervisory experience and 5+ years healthcare scheduling or call center experience. Associate degree preferred. Strong leadership, analytics, HIPAA compliance, and multi-priority management skills.
Call Center Representative (work from home - In Michigan)
Detroit, Michigan, United States
$15-$18/hrRemoteFull Time
Advantage Health: Advantage Health, a nonprofit FQHC, serves Detroit’s uninsured and homeless communities with medical, dental, and behavioral care.
1+ YOEProvide patient/caller support in a medical/dental setting; HIPAA knowledge; MS Office and practice management software; data entry in EMR; strong communication.
Microsoft Office, EMR, Dental/Medical practice management software
Smile America Partners: Private dental service organization delivering mobile, school-based preventive and restorative care to underserved children.
3+ YOE3+ Mgmt3–5 years managing high-volume inside sales or call center teams, experience coaching and hiring, CRM proficiency, familiarity with AI-enabled sales tools, strong communication and organizational skills; Bachelors preferred.
Registered Nurse (RN) - Neuro ICU Stepdown - St. Vincent Medical Center
Toledo, Ohio, United States
OnsiteFull Time
Mercy Health — Toledo: Catholic nonprofit seven-hospital health system serving patients across northwest Ohio and southeast Michigan.
Graduate of an accredited institution with current Ohio RN licensure and BLS certification. Specialty-unit criteria, weekend, holiday, and on-call rotations may apply.
Associa: Provider of community association and property management services.
1+ YOE1-3 years call center or customer service experience; proficiency with office equipment; conflict resolution; professional communication; self-motivated, detail oriented; time management skills.
Publicis GroupeEuronext Paris: PUB: A global leader in marketing, communication, and digital transformation.
3+ YOERequires 3–5 years of customer service, escalation management, call center, retail, or sales experience; strong communication, organization, multitasking, interpersonal, and problem-solving skills; and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
Raymond James FinancialNYSE: RJF: Diversified financial services, wealth management, and investment banking firm.
1+ YOEHigh school diploma, 13+ months general experience, knowledge of IRA/retirement plans, strong organizational, problem-solving, and communication skills; ability to use call center and customer management systems.
The Federal Savings Bank: Veteran-owned federally chartered bank providing mortgage and home-lending solutions to families and veterans nationwide.
1+ YOEMinimum 1 year mortgage lending experience in call center/consumer direct, active NMLS, strong time management and communication, favorable background/credit; VA/FHA experience and bachelor’s degree preferred.
Florida or Monroeville or Orlando or Bartlett or Fairfield or Flower Mound or Mt Prospect or Chandler or Redlands or Las Vegas or Lenexa or Troy or North Carolina
$44k-$85k/yrRemoteFull Time
CVS SpecialtyNYSE: CVS: CVS Health's specialty pharmacy serves patients with complex, chronic and rare conditions through medication and clinical support.
3+ YOE1+ MgmtRequires 1+ year supervisory experience and 3+ years customer service experience; knowledge of call center operations; high school diploma (GED) required, bachelor\u0002s preferred; familiarity with Verint, CMS, call recording systems, and Workday.