34 call center manager jobs at 22 companies in Miami, FL
6d
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OTC Call Center Lead
Doral, Florida, United States
$20/hr OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma or equivalent required; 2–3 years of call center experience preferred, including 1 year in leadership or senior agent work. Requires call center systems, Microsoft Office, and English/Spanish bilingual skills.
Microsoft Office
1mo
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Call Center Representative $50K–$90K
Delray Beach, Florida, United States
$50k-$90k/yr OnsiteFull Time
3+ YOE3+ years call center experience, strong phone and communication skills, lead/database management, ability to qualify leads and schedule appointments, flexible availability including weekends.
1mo
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OSS Call Center In Office Supervisor
Coral Springs, Florida, United States
$50k-$65k/yr OnsiteFull Time
1+ YOE1-2 years call center supervisory experience, 2-3 years sales/operations experience, experience with outbound sales, dialer management, QA, workforce planning, coaching, and familiarity with CRM/Five9.
CRM, Five9
2mo
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Director, Collections & Call Center Strategy
Pompano Beach, Florida, United States
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in collections/call center or consumer lending, deep collections and bankruptcy knowledge, analytics and technology experience, proven team leadership, Bachelor's degree required; Microsoft Office and NLS experience preferred.
Microsoft Office, NLS, SQL
1w
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Customer Service/Call Center Manager
Miami, Florida, United States
OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma or GED, 2+ years in call center or customer service, and 1+ year supervising or training. Requires computer proficiency, MS Office knowledge, strong organization, problem-solving, and bilingual Spanish-English skills.
Microsoft Outlook, Windows, Microsoft Excel, Microsoft Word, HRIS
1w
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Customer Rep - Call Center - Remote
Miami or Orlando or Tampa or Jacksonville
$17/hr RemoteFull Time
2+ YOEHigh school diploma and 2+ years of technical customer service call center experience; requires communication, case management, problem-solving, judgment, and CRM systems familiarity.
ServiceNow, Talkdesk, CRM
1w
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Customer Rep - Call Center - Remote
Miami, Florida, United States
$17/hr RemoteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years of technical customer service call center experience. Requires customer service, case management, communication, judgment, analytical, and problem-solving skills.
ServiceNow, Talkdesk, CRM
4d
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Supervisor, Contact Center
Columbus or Boston or Miami or United States
$52k-$65k/yr RemoteFull Time
3+ YOERequires 3+ years supervising call centers, with 5+ years in human services or healthcare preferred. Requires leadership, customer service, phone systems, CRM, Medicaid, and Microsoft Office knowledge.
inContact, Five9, Salesforce, Microsoft Office
3w
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Travel Center General Manager
Hialeah, Florida, United States
OnsiteFull Time
5+ YOEBachelor's preferred; 5+ years truck-stop/QSR operations experience; knowledge of restaurant management systems; ability to work 50+ hours/week and be on call; may require ServSafe, age-restricted and UST operator certifications.
Restaurant Management Systems
1d
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Quality Competence Center Group Leader
Fort Lauderdale, Florida, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of quality assurance and training leadership in a multilingual, multisite call center, QA platform and LMS familiarity, fluent English, analytical education, collaboration, and problem-solving skills.
2Mares, Playvox, Scorebuddy, Learning Management Systems (LMS), CSAT, NPS
2w
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Clinical Business Operations Representative (Urology Call Center)
Miami, Florida, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent, minimum 2 years relevant experience, bilingual English/Spanish required, strong administrative and patient-management skills.
Workday
3w
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Telecare Team Manager
Miramar, Florida, United States
OnsiteFull Time
2+ YOE2+ MgmtActive RN license, ADN required, 2+ years hospice nursing, 2+ years leadership/management in call center or clinical operations, proficiency with Microsoft Office, experience managing clinical escalations and root cause analysis.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2mo
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Manager, Customer Service I
Hollywood, Florida, United States
OnsiteFull Time
2+ YOE2+ years customer service/call center experience, management of 5+ direct reports, proficiency with Microsoft Office, ability to handle high data volume, multitask, travel <25%, and work evening shifts.
Microsoft Office Suite, speech to text analytical tools
1d
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Utilization Management Representative I
Meridian or Atlanta or Lake Mary or Indianapolis or Louisville or Tampa or Miami or Durham or Columbus or Winston-Salem
RemoteFull Time
1+ YOERequires a high school diploma or GED and at least 1 year of customer service or call-center experience; inbound call center and medical or insurance experience preferred.
UM system
1mo
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Physician Office Specialist - BH Margate Health Center - BHP FT AMB
Fort Lauderdale, Florida, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED, AHCA Level II required, minimum one year healthcare or medical office experience, able to manage check-in/registration, calls, scheduling, and payments.
2w
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Treasury Solutions Client Advocate I
Miami Lakes, Florida, United States
OnsiteFull Time
1+ YOEHS diploma required, ~1 year call-center or commercial products experience, knowledge of treasury management products; bilingual candidates preferred.
1mo
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Miami-Finest Opportunity for a General Anesthesiologist. Level I Trauma Center - excellent compensation package/ $75k SDB
Miami, Florida, United States
OnsiteFull Time, Part Time
BC/BE anesthesiologist able to manage complex adult trauma and provide cardiac services; comfortable with Level I trauma cases and team-based care; malpractice provided; weekly in-house call.
1mo
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Consumer Operations Team Lead (Bilingual Spanish/English)
Crum Lynne or Chicago or Reston or Washington or Greenwood Village or Boca Raton
$72k-$105k/yr HybridFull Time
3+ YOE3+ years call center leadership, proven coaching and KPI management, bilingual Spanish/English, strong communication, data analysis, and Microsoft Office skills; bachelor’s preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1w
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Sales Advisor at Arrigo CDJR Margate
Margate, Florida, United States
$75k-$150k/yr OnsiteFull Time
Requires customer service, phone, communication, organization, follow-up, basic computer, time management, and process skills. Sales experience preferred but not required; automotive or call center experience is an asset.
email, text
1mo
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Peristeen Coordinator (Coral Springs, FL, US)
Coral Springs, Florida, United States
$26/hr RemoteFull Time
1+ YOEHandle inbound/outbound calls, process referrals, verify insurance, manage medical records, 1+ year contact center or DME experience, high school diploma, willingness to engage in telephone direct sales.
Microsoft Office Suite
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