78 call center manager jobs at 62 companies in Newark, TX
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Call Center QA Manager
Irving, Texas, United States
OnsiteFull Time
3+ YOERequires 3–5+ years in call center, contact center, or workforce management; QA, real-time operations, vendor management, Five9/Balto, analytics, reporting, and continuous improvement experience.
Five9, Balto
1w
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Director, Call Center Operations
Bedford, Texas, United States
OnsiteFull Time
10+ YOE10+ MgmtRequires 10+ years of progressive call center operations experience, manager and frontline team leadership, multi-brand or multi-site operations, workforce management, budgeting, vendor management, KPI ownership, and strong analytical and financial skills.
Five9, Salesforce
3d
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Call Center Manager, Training and Performance
Dallas, Texas, United States
OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years in inside sales or contact centers, including 2+ years leading training, quality, or performance. Experience building training programs and managing sales KPIs required; Salesforce and Five9 preferred.
Salesforce, Five9
3mo
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BDC Call Center Agent
Weatherford, Texas, United States
OnsiteFull Time
Manage customer inquiries, schedule service appointments, and provide excellent customer service in a fast-paced automotive Service BDC role.
Microsoft Office, CRM software, Computer skills
3d
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Call Center Specialist PRN
Dallas, Texas, United States
OnsitePart Time
1+ YOEHigh school diploma or GED preferred; associate degree preferred. One to three years of related experience preferred, with knowledge of crisis intervention, risk assessment, psychiatric diagnoses, and behavior management.
2d
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Full-Time Call Center Representative
Dallas, Texas, United States
$19/hr HybridFull Time
Requires time management, organization, detail orientation, communication skills, Saturday availability, computer and phone skills, willingness to learn software, Dallas commuting distance, and unrestricted U.S. work authorization.
1w
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System Team Lead Call Center
Fort Worth, Texas, United States
OnsiteFull Time
4+ YOEBachelor’s degree in a listed human services field and four years of health and human services experience. QMHP certification or eligibility required; Spanish preferred.
1w
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System Team Lead Call Center
Fort Worth, Texas, United States
OnsiteFull Time
Bachelor’s degree in a listed behavioral or human services field, four years of health and human services experience, and QMHP certification or eligibility; Spanish preferred.
Student Loan Forgiveness Programs
2mo
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Appointment Coordinator – Dealership Call Center
North Richland Hills, Texas, United States
$16/hr OnsiteFull Time
Phone-savvy customer service professional to schedule and confirm service appointments, manage customer inquiries via phone/email/chat, use CRM systems, and communicate clearly. Previous call center experience and Spanish bilingualism are a plus.
CRM
2w
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Customer Service Sales Representative - Call Center
Lancaster, Texas, United States
$20/hr HybridFull Time
High school diploma or equivalent, strong communication and computer skills, Microsoft Office proficiency, and ability to solve problems, manage time, and work evenings and weekends. Sales and call center experience preferred.
Microsoft Office, Salesforce CRM, JD Edwards, Customer Relations Management (CRM), Internet
1w
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Call Center Sales Representatives
Dallas or Addison
$40k-$60k/yr OnsiteFull Time
Requires strong communication, attention to detail, time management, active listening, critical thinking, urgency, accountability, adaptability, and ability to work evenings and weekends.
1w
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Call Center Sales Representatives
Dallas, Texas, United States
$40k-$60k/yr OnsiteFull Time
Requires strong communication, attention to detail, time management, urgency, active listening, critical thinking, accountability, adaptability, and teamwork. Evening and weekend flexibility required.
3w
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Project Manager
Coppell, Texas, United States
$80k-$115k/yr OnsiteFull Time
6+ YOEBachelor's or master's degree or equivalent experience; 6+ years in project leadership, project methodologies, call center technologies, communication, critical thinking, and project management software proficiency.
ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft PowerPoint, Microsoft Visio, Microsoft SharePoint, SNOW
2mo
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Senior Coordinator, One Stop Contact Center
Denton or Frisco or Dallas or Fort Worth
$47k/yr OnsiteFull Time
2+ YOEBachelor's degree (or equivalent) and 2 years student services or related experience; strong communication, critical thinking, MS Office, student information systems, CRM experience; leadership and call center/case management skills.
Microsoft Office Suite, Microsoft Teams, Salesforce, CRM, student information systems
3w
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Director of Patient Contact Center
Plano, Texas, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree and 10+ years of progressive healthcare operations experience required, including call center analytics, team leadership, enterprise patient access, and AI-enabled tool implementation.
EHR, practice management, contact center platforms, reporting systems, workflow automation, dashboards, scorecards, IVR, AI-enabled tools
6d
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Care Manager – Patient Support Call Center - Work from Home
Atlanta or Kansas City or Santa Fe or Dallas or Houston or Cleveland or Idaho Falls or New Providence
$37k-$94k/yr RemoteFull Time, Contract
1+ YOEHigh school diploma, 1+ year medical billing, reimbursement, insurance verification, or related medical office experience, 3+ months data entry, 30+ WPM typing, computer proficiency, and strong communication skills.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, WebEx, Mitel, Shoretel, HIPAA
3mo
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Client Success Manager
Richardson, Texas, United States
OnsiteFull Time
2+ YOE2+ Mgmt2–5 years in call center management; 2–5 years in call center environment; bachelor's degree preferred; strong people management and analytical skills; bilingual Spanish preferred.
Microsoft Office, SharePoint, CRM, Reporting tools
1w
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MANAGER, Annuity New Business Product Onboarding Manager
Dallas, Texas, United States
$73k-$104k/yr HybridFull Time
3+ YOERequires 3–5 years in customer service, operations, new business processing, call center, or financial services; team leadership, workflow management, data analysis, communication, and Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ChatGPT, Microsoft Copilot
2mo
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Inbound Performance Manager
Farmers Branch or Dallas or United States
$90k-$110k/yr RemoteFull Time
7+ YOE7+ years in inbound performance, contact center leadership, or marketing operations; experience with call tracking and CRM, telephony/unified comms rollouts, vendor management, and coaching teams; familiarity with Dialpad or RingCentral and conversational AI/IVR.
CallRail, Dialpad, RingCentral, CRM, IVR, conversational AI
1mo
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Sr. Sales Manager
Fort Washington or Tempe or Columbia or Coppell
OnsiteFull Time
5+ YOE0.5+ MgmtLead and develop mortgage loan originators; 6+ years loan consultant experience, minimum 5 years in mortgage industry, 6 months Newrez management experience, call-center/high-volume sales experience, strong coaching and data-driven skills.
Microsoft Authenticator, Okta Verify
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