58 call center manager jobs at 47 companies in Plainfield, IL
6d
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Call Center Manager
Chicago, Illinois, United States
$67k-$80k/yr OnsiteFull Time
2+ YOEHigh school diploma, GED, or equivalent required; bachelor's preferred. Requires 2+ years of call center supervisory or relevant experience, strong communication, computer literacy, and flexible schedule availability.
1w
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Call Center Sales Manager
Arlington Heights, Illinois, United States
$100k-$140k/yr OnsiteFull Time
Requires call center, customer service, sales, or dispatch management experience; team coaching and KPI management expertise; training program experience; analytical, communication, and leadership skills; and Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, CRM, AI
3w
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Call Center Representative
Villa Park, Illinois, United States
$17-$22/hr OnsiteFull Time
High school diploma or equivalent; call center, healthcare, or customer service experience preferred. Requires strong communication skills, computer proficiency, and ability to manage high call volumes.
Dentrix, Microsoft Office
3w
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Call Center Manager
Schaumburg or Rochester
$75k-$110k/yr OnsiteFull Time
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
2+ YOE2+ MgmtBachelor's degree,2+ years leadership in customer service,experience with KPIs/reporting,HCM/payroll or HRIS experience,proficiency with MS Office and Excel,strong interpersonal skills.
MS Office, Microsoft Excel, HCM, HRIS
1mo
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Call Center Supervisor
Chicago, Illinois, United States
OnsiteFull Time
5+ YOEBachelor's degree or equivalent, 5+ years call center leadership in people- or patient-focused environment, strong Excel/Word skills, metric-driven, excellent communication and organizational skills.
IVR, Call Routing, Desktop Systems, Agent Phone Systems, Call Recording, Screen Capture, Speech Analytics, Microsoft Excel, Microsoft Word
1mo
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ATE - Remote Center Manager
Westmont, Illinois, United States
$100k-$125k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years management experience including 2+ years call center management, 2+ years hands-on automotive diagnostics and ADAS calibration, valid driver\u0002s license, ability to lift 50 lbs, 25% overnight travel including air, Microsoft Office 365 proficiency.
Microsoft Office 365
1w
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Part-Time Call Center 1st Shift - Idealnet Coordinator
North Barrington, Illinois, United States
$16-$18/hr RemotePart Time
1+ YOEHigh school diploma/GED, 1 year of customer service experience, inbound and outbound calling experience, intermediate Microsoft Office skills, strong communication, prioritization, and time-management abilities.
Microsoft Office
1w
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Part-Time Call Center 2nd Shift - Idealnet Coordinator
North Barrington, Illinois, United States
$16-$18/hr RemotePart Time
1+ YOEHigh school diploma or GED, 1 year of customer service experience, inbound and outbound call experience, intermediate Microsoft Office skills, 30 WPM typing, communication, multitasking, and time-management skills.
Microsoft Office
1mo
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Call Center Quality Assurance Manager
Northbrook, Illinois, United States
$26-$29/hr OnsiteFull Time
2+ YOE2+ Mgmt2–3 years QA or team leadership experience in a healthcare call center, strong call center KPI knowledge, QA scorecard and coaching experience, Microsoft Office proficiency, excellent communication and data analysis skills.
Microsoft Office Suite
2mo
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Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm
Aurora, Illinois, United States
$23/hr HybridFull Time
Call center experience required, strong communication, coaching ability, proficiency with Microsoft Office and contact-center systems (HemaTerra), customer-service orientation.
Microsoft Office, HemaTerra, Personal Computer
2mo
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Contact Center Sales Manager
Plainfield or Naperville
$60k/yr HybridFull Time
2+ YOE2+ Mgmt2+ years contact center sales experience with 2+ years supervisory/managerial experience; HS diploma required; valid driver’s license; advanced call-tracking knowledge and intermediate Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2mo
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Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm
Aurora, Illinois, United States
$23/hr HybridFull Time
High school diploma, customer service and call center experience required; strong communication, organization, multi-channel contact center skills, and Microsoft Office proficiency; ability to coach and prioritize tasks.
Microsoft Office, HemaTerra
2d
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Manager-Sales Loyalty-Bilingual Call Center
Chicago, Illinois, United States
$62k-$93k/yr OnsiteFull Time
5+ YOERequires 5+ years of related sales experience, bilingual proficiency, and a bachelor's degree preferred. Experience leading telesales teams, analyzing data, developing sales strategies, and managing operations is needed.
3w
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Data Center Engineer
Oak Brook or Elk Grove Village or Chicago
$64k-$118k/yr OnsiteFull Time
5+ YOE5+ years data center experience; hardware rack-and-stack, cabling, troubleshooting servers/networking, inventory management, ability to lift 75 lbs, on-call availability; Linux, RACADM and Dell OpenManage experience preferred.
Dell iDRAC, PowerEdge Servers, RACADM CLI, Dell Openmanage Enterprise, Linux
1mo
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Customer Support Center Team Lead - Darien
Darien, Illinois, United States
$47k-$70k/yr HybridFull Time
2+ YOE2+ years sales/service experience in banking or call center; high school diploma; call monitoring acceptance; strong phone, sales, computer, and interpersonal skills.
Jack Henry
1w
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MANAGER OF SECURITY COMMUNICATIONS CENTER
Chicago or Chicago
$86k/yr OnsiteFull Time
5+ YOE1+ MgmtHigh school diploma or GED plus 5 years dispatching security or emergency calls, including 1 year supervising related operations. Illinois driver's license required; EMD and LEADS certifications required within 6 months.
computerized equipment, radios
3w
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JUNIOR CONTACT CENTER TEAM LEAD
Naperville, Illinois, United States
$19-$21/hr HybridFull Time
Some call center experience required; ability to supervise staff, implement QA programs, handle escalations, collaborate with IT, and use Microsoft Office; strong communication and leadership skills.
Microsoft Office
2mo
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Data Center Technician
Chicago, Illinois, United States
$28-$57/hr OnsiteFull Time
2+ YOE2+ years IT experience; knowledge of server/storage/network hardware, structured cabling, inventory management, on-call response, RAID/SAN/SCIS and Linux/Unix/GRUB; strong verbal and written communication.
RAID, SAN, SCIS, Linux/Unix, GRUB
2mo
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Call Center Remote Customer Service Representative
Clarendon Hills or Chicago
$17-$19/hr RemoteFull Time, Seasonal
Provide inbound/outbound customer support for health plan enrollment via calls and chat, manage accounts, perform data entry, pass training/certifications, have moderate-advanced computer skills, dedicated home workspace and 35 mb/s wired internet, and pass background check and drug test.
CRM
1w
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Senior Product Manager, B2B Service Case Management & Ticketing
Chicago or New York City or Reston or White Plains
$113k-$188k/yr HybridFull Time
7+ YOERequires 7+ years in product management, process management, service operations, call center, client support, customer success, or Salesforce-based service environments, plus Agile, KPI, and case management experience.
Salesforce Service Cloud, Salesforce, AI, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
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