48 call center manager jobs at 40 companies in Quinlan, TX
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Lead, Call Center
Dallas, Texas, United States
OnsiteFull Time
AEG Vision: Operates a national network of comprehensive optometry practices.
High school diploma or GED, strong verbal and written communication, multitasking, HIPAA compliance; ability to perform call center scheduling, recalls, and reporting.
2+ YOE1+ Mgmt2+ years call center experience, 1+ year supervisory experience, strong leadership, communication, coaching, analytics, and proficiency with Zendesk, Microsoft Office Suite, and Google platform.
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
1+ YOE1+ MgmtRequires 1–2 years of client service experience, 1+ year of team leading or people management, contact-center escalation experience, high school graduation, Google Suite and spreadsheet skills.
Google Sheets, Google Slides, Google Docs, Google Drive
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
1+ YOE1+ MgmtRequires 1–2 years in client service, at least 1 year of team leading or people management, contact-center escalation experience, spreadsheet skills, and strong communication and problem-solving abilities.
Google Sheets, Google Slides, Google Docs, Google Drive
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
1+ YOE1+ MgmtRequires 1–2 years of client service experience, 1+ year of team leading or people management, contact center escalation experience, high school graduation, Google Suite and spreadsheet proficiency, and strong problem-solving skills.
Google Sheets, Google Slides, Google Docs, Google Drive, Key Performance Indicators (KPIs), Service Level Agreements (SLA)
Customer Service Sales Representative - Call Center
Lancaster, Texas, United States
$20/hrHybridFull Time
Tuff Shed: Manufactures and installs backyard storage sheds and detached garages.
High school diploma or equivalent, strong communication and computer skills, Microsoft Office proficiency, and ability to solve problems, manage time, and work evenings and weekends. Sales and call center experience preferred.
Microsoft Office, Salesforce CRM, JD Edwards, Customer Relations Management (CRM), Internet
University of North Texas System: Provides comprehensive higher education and research in North Texas.
2+ YOEBachelor's degree (or equivalent) and 2 years student services or related experience; strong communication, critical thinking, MS Office, student information systems, CRM experience; leadership and call center/case management skills.
Microsoft Office Suite, Microsoft Teams, Salesforce, CRM, student information systems
Catalyst Physician Group: Physician-owned primary care medical group providing community-based healthcare.
10+ YOE5+ MgmtBachelor's degree and 10+ years of progressive healthcare operations experience required, including call center analytics, team leadership, enterprise patient access, and AI-enabled tool implementation.
EHR, practice management, contact center platforms, reporting systems, workflow automation, dashboards, scorecards, IVR, AI-enabled tools
Senior Supervisor, Data Center Critical Facilities
Dallas, Texas, United States
$103k-$155k/yrOnsiteFull Time
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
5+ YOE2+ Mgmt5+ years in critical facilities or data center operations, 2+ years supervisory experience, strong electrical/mechanical systems knowledge, incident response and on‑call availability, leadership and cross‑functional collaboration skills.
DebtBlue: Provides debt settlement and negotiation services for consumers.
2+ YOE2+ Mgmt2–5 years in call center management; 2–5 years in call center environment; bachelor's degree preferred; strong people management and analytical skills; bilingual Spanish preferred.
Microsoft Office, SharePoint, CRM, Reporting tools
SWC Group: National provider of accounts receivable management and consumer service solutions.
3+ YOE3+ MgmtRequires 3+ years of customer service call center supervisory experience, high school diploma/GED, Microsoft Word and Excel proficiency, strong multitasking and communication skills, and US work authorization.
American National Bank of Texas: Provides personalized banking and financial services to North Texas.
6+ YOE2+ MgmtHigh school diploma/GED, 6+ years customer service experience, 2+ years leadership experience, Microsoft Excel and Word proficiency, ability to lift up to 30 lbs, occasional overtime.
American Restoration: Provides property damage restoration and reconstruction services.
7+ YOE7+ years in inbound performance, contact center leadership, or marketing operations; experience with call tracking and CRM, telephony/unified comms rollouts, vendor management, and coaching teams; familiarity with Dialpad or RingCentral and conversational AI/IVR.
CallRail, Dialpad, RingCentral, CRM, IVR, conversational AI
Freeman: Design and production of live events and exhibitions.
3+ YOE2+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service or call center experience, and 2+ years of related leadership or supervisory experience.
GuideWell: Provides health insurance and clinical care through multiple brands.
3+ YOE1+ Mgmt3+ years call center experience in healthcare,1+ year supervisory experience,related bachelor's degree or equivalent experience,strong Microsoft Office and professional communication skills.
Stellantis Financial Services USNYSE: STLA: Provides automotive financing and leasing for Stellantis vehicle brands.
5+ YOE3+ MgmtSupervisory experience with 5+ years in customer service/call center/collections/sales/financial services/dealer roles, high school diploma/GED, reliable transportation, ability to live within commutable distance to Dallas, and US work authorization required.
Planned Parenthood of Greater Texas: Provides reproductive healthcare and sexual health education services.
2+ YOEHigh School plus 2 years call center experience (or Associate’s +1 or Bachelor’s + some). Experience scheduling patients using automated patient management systems in healthcare required; call center leadership desired.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Internet, Electronic Health Record (EHR), Electronic Medical Records (EMR)
Mind Body Optimization: Integrative outpatient mental healthcare and psychiatric wellness services.
Managing patient intake, inbound/outbound calls, insurance verification, appointment scheduling, EHR data entry; high school diploma required; call center or customer service experience preferred; CMA/RMA a plus.