55 call center manager jobs at 42 companies in Reseda, CA
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Call Center Manager
Anaheim, California, United States
$65k-$85k/yr OnsiteFull Time
2+ YOE2+ MgmtBachelor's degree or MBA, 2+ years call center management experience, proficiency with Microsoft Office and CRM, SPCB Branch 2/3 license a plus, drug screen and verifiable references required.
Microsoft Office, CRM
1mo
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Call Center Supervisor
Bell Gardens, California, United States
$59k-$65k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years leadership experience, Associates degree required (Bachelor's preferred), bilingual English/Spanish required, call center/FQHC experience preferred, NextGen and Microsoft Office proficiency, ability to travel to clinic sites.
NextGen (E.H.R. & PMS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, E.H.R.
1mo
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Call Center Operations Manager
West Hollywood, California, United States
$90k/yr OnsiteFull Time
Manage and coach intake team, conduct and oversee client intakes, evaluate case eligibility, provide escalation support, track performance metrics; Spanish speakers encouraged.
1mo
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Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, California, United States
$19-$25/hr OnsiteFull Time
2+ YOE2+ years call center experience, bilingual English/Spanish, leadership/coaching skills, 1+ year sales experience, strong communication and problem-solving.
3w
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Now Hiring: Interim Call Center Manager – Join a Growing, High-Impact Practice with Benefits Included!
Hawthorne, California, United States
$70k/yr OnsiteFull Time, Temporary
Proven call center management experience, KPI and performance management, budgeting/reporting, Microsoft Office proficiency, strong communication and leadership; high school diploma required.
Microsoft Office
1mo
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Call Center Agent
Los Angeles, California, United States
$25-$35/hr OnsiteFull Time
3+ YOEHigh school diploma/GED, minimum 3 years direct customer service experience, excellent telephone and interpersonal skills, experience with EHR/practice management systems preferred, ability to verify insurance and schedule appointments.
electronic health record (EHR), practice management systems
2w
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AVP/VP, Call Center Team Lead
Los Angeles, California, United States
$91k-$122k/yr OnsiteFull Time
5+ YOE5+ years treasury management call center or related banking experience, strong treasury product knowledge, leadership, customer service, communication, analytical and problem-solving skills; bachelor's degree preferred.
1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOE3+ years call center/customer service experience in healthcare, high school or equivalent, knowledge of HIPAA and medical terminology, MS Office and ACD reporting experience, supervisory and organizational skills.
Microsoft Office, ACD
1mo
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Primary Care Call Center Outreach Agent
Lancaster, California, United States
OnsiteFull Time
High school diploma, valid California driver\u0019s license and insurance, strong phone/customer service skills, data entry, ability to manage high inbound/outbound call volume; bilingual Spanish a plus.
1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOEHigh school or equivalent; 3 years call center/customer service experience in a healthcare environment; knowledge of HIPAA, medical terminology, health plans, ACD reporting and MS Office; strong communication, multitasking and organizational skills.
Microsoft Office, ACD reporting
2w
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Manager, Patient Service Center
Commerce or Monterey Park
$83k-$104k/yr HybridFull Time
4+ YOE2+ MgmtBachelor's with 2 years management or HS with 5 years management; minimum 4 years contact center experience, 3 years CRM, 3 years with call center/ACD systems; supervisory experience and hiring responsibilities.
CRM, ACD phone systems
1w
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Los Angeles, CA (3 Opportunities) - Customer Relations Manager, Call Center Manager, & Risk Manager (Transit)
Los Angeles, California, United States
OnsiteFull Time
Management experience with strong communication, stakeholder and client relationship skills; ability to lead teams, manage budgets/contracts, drive customer satisfaction and labor/union relations.
2w
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Supervisor, Pharmacy Operations/Call Center
Long Beach, California, United States
$37k-$80k/yr RemoteFull Time
5+ YOE5+ years healthcare experience (call center preferred), knowledge of prescription drugs and pharmacy terminology, experience managing projects and KPIs, Microsoft Office proficiency, strong communication skills.
Microsoft Office
3w
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Supervisor, Contact Center
Los Angeles, California, United States
$67k-$107k/yr OnsiteFull Time
4+ YOE1+ MgmtSupervise contact center staff, monitor performance, analyze call and quality reports; requires 4+ years customer service, 1+ year supervisory experience, Associate's degree (Bachelor's preferred), Medicare product knowledge, HIPAA compliance.
Microsoft Excel, Microsoft Access, CISCO Phone System, NICE, IVR, ACD, MHC, MEIS, QMEIS
1mo
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Senior Outbound Sales Manager (Contact Center)
Glendale, California, United States
$130k-$140k/yr HybridFull Time
8+ YOE8+ Mgmt8+ years progressive sales leadership in outbound or call center environments; proven ability to lead managers, drive revenue, use data/AI and analytics, manage BPO partners, and present to senior leadership. Bachelor’s preferred.
CRM, dialer, speech analytics, call analytics, AI, dashboards
3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
3w
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Business Intelligence Manager 1 - Radiology Call Center - FT - Day
Orange, California, United States
$119k-$231k/yr OnsiteFull Time
1+ YOE1+ MgmtExperience supervising staff, strong analytical and reporting skills, advanced Excel and Microsoft Office, project management, budget and HR knowledge, familiarity with radiology modalities and clinical systems, bachelor’s degree or equivalent.
PACS, STAT RAD, EPIC, MYCHART Scheduling, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft PowerPoint
3mo
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Advice RN - Nurse Advice Call Center
Brea, California, United States
$48-$75/hr OnsitePart Time, Full Time
2+ YOERN license in CA; nursing degree; 2+ years in case management/acute care; 7 years acute/ambulatory preferred; Bachelor's degree preferred.
Nursing
3mo
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Advice RN - Nurse Advice Call Center
Brea, California, United States
$48-$75/hr OnsitePart Time, Full Time
2+ YOEGraduate of an accredited nursing school with a California RN license. Requires case management or acute care experience and 2 years of acute or ambulatory nursing experience; bachelor's degree preferred.
Electronic Medical Records (EMR)
1d
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Lead Care Manager
Los Angeles, California, United States
$25-$28/hr FieldFull Time
1+ YOEHigh school diploma/GED, at least 1 year in case management, member care, customer service, or call center work, California driver's license and vehicle insurance, computer and communication skills.
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