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54 call center manager jobs at 43 companies in Riverside, CA

2mo
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Call Center Manager
Anaheim, California, United States
$65k-$85k/yr OnsiteFull Time
The Bugman
The Bugman: Family-owned providing pest and termite control services.
2+ YOE2+ MgmtBachelor's degree or MBA, 2+ years call center management experience, proficiency with Microsoft Office and CRM, SPCB Branch 2/3 license a plus, drug screen and verifiable references required.
Microsoft Office, CRM
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2w
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Operations - Call Center Manager
Ontario, California, United States
$28-$30/hr OnsiteFull Time
Unicare Community Health Center
Unicare Community Health Center: Operates community health clinics providing comprehensive outpatient medical services.
5+ YOE5+ MgmtBachelor's degree required, 5+ years progressive call center leadership, healthcare call center experience preferred; bilingual English/Spanish; HIPAA knowledge; supervisory and workflow development experience.
eClinicalWorks, Epic, NextGen, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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1mo
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MGR - CALL CENTER
Riverside, California, United States
$93k-$135k/yr OnsiteFull Time
Universal Health Services
Universal Health ServicesNYSE: UHS: Operates acute care hospitals and behavioral health facilities.
5+ YOE5+ MgmtBachelor's degree (or equivalent experience), 5+ years medical group office experience including billing/coding, 5+ years supervisory and call center (50+ seats) management, current California driver’s license, BLS certification.
UKG, Workday
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4w
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Call Center Representative II
Irvine, California, United States
$24-$25/hr OnsiteFull Time
TaxRise
TaxRise: Provides tax resolution and IRS debt settlement services.
3+ YOE3-5 years customer service/call center experience, strong written/verbal communication, CRM experience, organized and detail-oriented, able to manage high call volume and multiple cases.
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1mo
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Call Center Supervisor
Bell Gardens, California, United States
$59k-$65k/yr OnsiteFull Time
Family Health Care Centers of Greater Los Angeles
Family Health Care Centers of Greater Los Angeles: Non-profit community health center providing comprehensive medical care.
3+ YOE3+ Mgmt3+ years leadership experience, Associates degree required (Bachelor's preferred), bilingual English/Spanish required, call center/FQHC experience preferred, NextGen and Microsoft Office proficiency, ability to travel to clinic sites.
NextGen (E.H.R. & PMS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, E.H.R.
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2mo
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CCSB Call Center Representative I
Irvine, California, United States
$39k-$49k/yr HybridFull Time
Western Growers
Western Growers: Advocates for farmers and provides comprehensive health benefit services.
1+ YOEHigh school diploma/GED and 1+ years call center customer service experience; strong written and verbal communication, CRM proficiency, ability to learn new software, and time-management skills; healthcare/HBEX knowledge preferred.
Customer Relationship Management (CRM), PCMI, HealthCare.Gov, Covered California
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1mo
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Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, California, United States
$19-$25/hr OnsiteFull Time
Family Insurance Sales
Family Insurance Sales: Independent agency providing personal and commercial insurance solutions.
2+ YOE2+ years call center experience, bilingual English/Spanish, leadership/coaching skills, 1+ year sales experience, strong communication and problem-solving.
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1mo
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Call Center Agent
Los Angeles, California, United States
$25-$35/hr OnsiteFull Time
Gracelight Community Health
Gracelight Community Health: Operates community health clinics providing primary and specialty medical care.
3+ YOEHigh school diploma/GED, minimum 3 years direct customer service experience, excellent telephone and interpersonal skills, experience with EHR/practice management systems preferred, ability to verify insurance and schedule appointments.
electronic health record (EHR), practice management systems
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2w
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AVP/VP, Call Center Team Lead
Los Angeles, California, United States
$91k-$122k/yr OnsiteFull Time
Cathay Bank
Cathay BankNASDAQ: CATY: Provides commercial and consumer financial services and banking solutions.
5+ YOE5+ years treasury management call center or related banking experience, strong treasury product knowledge, leadership, customer service, communication, analytical and problem-solving skills; bachelor's degree preferred.
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1mo
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Pedder Auto Group - Automotive Service BDC Call Center Representative
Temecula, California, United States
$20/hr OnsiteFull Time
Pedder Auto Group
Pedder Auto Group: Operates a network of automotive dealerships in Southern California.
Customer-facing call center role requiring strong written and verbal communication, time management, ability to handle multiple channels, product knowledge, lead follow-up, and meeting KPI targets; occupational license may be required.
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1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
University of Southern California
University of Southern California: Private research university providing higher education and healthcare services.
3+ YOE3+ years call center/customer service experience in healthcare, high school or equivalent, knowledge of HIPAA and medical terminology, MS Office and ACD reporting experience, supervisory and organizational skills.
Microsoft Office, ACD
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1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
Keck Medicine of USC
Keck Medicine of USC: Provides specialized medical care and research via university health system.
3+ YOEHigh school or equivalent; 3 years call center/customer service experience in a healthcare environment; knowledge of HIPAA, medical terminology, health plans, ACD reporting and MS Office; strong communication, multitasking and organizational skills.
Microsoft Office, ACD reporting
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2w
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Manager, Patient Service Center
Commerce or Monterey Park
$83k-$104k/yr HybridFull Time
AltaMed
AltaMed: Provides comprehensive healthcare services to underserved Southern California communities.
4+ YOE2+ MgmtBachelor's with 2 years management or HS with 5 years management; minimum 4 years contact center experience, 3 years CRM, 3 years with call center/ACD systems; supervisory experience and hiring responsibilities.
CRM, ACD phone systems
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1w
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Call Center Scheduling Coordinator
Costa Mesa, California, United States
$25-$33/hr OnsiteFull Time
Auto Club Enterprises
Auto Club Enterprises: Provides roadside assistance, insurance, and travel services to members.
1+ YOERequires an associate degree or equivalent experience, 1–3 years in workforce management, scheduling, or call center operations, contact center experience, analytical skills, and Microsoft Office proficiency.
Genesys Cloud, Microsoft Office Suite, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Automatic Call Distribution (ACD)
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1w
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Los Angeles, CA (3 Opportunities) - Customer Relations Manager, Call Center Manager, & Risk Manager (Transit)
Los Angeles, California, United States
OnsiteFull Time
Keolis
Keolis: Operates public transportation systems including bus, rail, and bike networks.
Management experience with strong communication, stakeholder and client relationship skills; ability to lead teams, manage budgets/contracts, drive customer satisfaction and labor/union relations.
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2w
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Supervisor, Pharmacy Operations/Call Center
Long Beach, California, United States
$37k-$80k/yr RemoteFull Time
Molina Healthcare
Molina HealthcareNYSE: MOH: Provides managed health insurance through government-sponsored benefit programs.
5+ YOE5+ years healthcare experience (call center preferred), knowledge of prescription drugs and pharmacy terminology, experience managing projects and KPIs, Microsoft Office proficiency, strong communication skills.
Microsoft Office
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3w
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Supervisor, Contact Center
Los Angeles, California, United States
$67k-$107k/yr OnsiteFull Time
L.A. Care Health Plan
L.A. Care Health Plan: Public health plan providing coverage to Los Angeles residents.
4+ YOE1+ MgmtSupervise contact center staff, monitor performance, analyze call and quality reports; requires 4+ years customer service, 1+ year supervisory experience, Associate's degree (Bachelor's preferred), Medicare product knowledge, HIPAA compliance.
Microsoft Excel, Microsoft Access, CISCO Phone System, NICE, IVR, ACD, MHC, MEIS, QMEIS
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3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
Ascendiun
Ascendiun: Nonprofit parent overseeing health insurance and clinical service organizations.
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
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3w
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Business Intelligence Manager 1 - Radiology Call Center - FT - Day
Orange, California, United States
$119k-$231k/yr OnsiteFull Time
University of California, Irvine
University of California, Irvine: Public research university offering higher education and academic degrees.
1+ YOE1+ MgmtExperience supervising staff, strong analytical and reporting skills, advanced Excel and Microsoft Office, project management, budget and HR knowledge, familiarity with radiology modalities and clinical systems, bachelor’s degree or equivalent.
PACS, STAT RAD, EPIC, MYCHART Scheduling, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft PowerPoint
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3mo
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Advice RN - Nurse Advice Call Center
Brea, California, United States
$48-$75/hr OnsitePart Time, Full Time
Providence
Providence: Provides comprehensive healthcare services through hospitals, clinics, and health plans.
2+ YOERN license in CA; nursing degree; 2+ years in case management/acute care; 7 years acute/ambulatory preferred; Bachelor's degree preferred.
Nursing
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