13 call center manager jobs at 12 companies in Roy, UT
1mo
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Call Center Team Lead
Salt Lake City, Utah, United States
OnsiteFull Time
Experience leading and developing call center or customer service staff, strong coaching and communication skills, ability to use quality metrics and learn new software, organized and adaptable in fast-paced environments.
1mo
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Contact Center Agent
Washington Terrace, Utah, United States
$15/hr OnsiteFull Time
High school diploma required; strong communication, critical thinking, and problem-solving; experience with retail or consumer lending preferred; ability to manage inbound member calls and transactions.
2w
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Data Center Technician
South Jordan, Utah, United States
$30-$32/hr OnsiteFull Time
Perform hardware break/fix, server configuration and remote management, work ticket queue, use ticketing tools, communicate with customers/vendors, and be available for occasional evenings/weekends and on-call.
BMC, iLo, iDrac, Cyclades, Remedy, ServiceNow, Microsoft Office, Microsoft Outlook, web browsers
2w
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Customer Support Manager
Sandy, Utah, United States
$74k-$111k/yr HybridFull Time
5+ YOE5+ years management experience in healthcare call center, experience with inbound/outbound operations, real-time operations, workforce management, quality monitoring, and CRM platforms; strong communication and coaching skills.
CRM
6d
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Business Development Manager, Customer Experience
Salt Lake City, Utah, United States
OnsiteFull Time
2+ YOERequires 2–5 years in customer service management, sales, or training; call-center sales leadership; multi-location team management; project management; regulatory familiarity; analytics; and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Customer Relationship Management (CRM), Workforce Management (WFM), Telephony, Quality Assurance (QA)
1mo
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ACCOUNT MANAGER
South Jordan, Utah, United States
OnsiteFull Time
1+ YOE1+ year relevant experience (call center, automotive, or finance/insurance); Bachelor's preferred; bilingual Spanish/English preferred; strong communication, sales orientation, dispute resolution skills; Microsoft Dynamics CRM and Office 365 experience.
Microsoft Dynamics CRM, Microsoft Office 365
1w
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Account Development Manager
South Jordan, Utah, United States
HybridFull Time
1+ YOE1+ years in demand generation, call center, or customer service; strong written/verbal communication, goal-oriented, consultative selling, ability to qualify prospects and set demo expectations.
1mo
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ACCOUNT MANAGER
South Jordan, Utah, United States
OnsiteFull Time
1+ YOEMinimum 1 year relevant experience (call center, automotive, or finance/insurance). Strong customer service and sales orientation, dispute resolution skills, teamwork, and communication. Bachelor's preferred; bilingual Spanish/English preferred. Experience with Microsoft Dynamics CRM and Microsoft Office 365 beneficial.
Microsoft Dynamics CRM, Microsoft Office 365
4w
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Customer Service Advocate
Midvale, Utah, United States
HybridFull Time
Inbound call center customer service, chat and email support; apply business rules for risk decisions; strong verbal/written communication and time management; prior call center experience required.
5d
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Senior Engineer - Platform Services & Da
Long Island City or Orlando or Salt Lake City or Brooklyn or New York City
$118k-$150k/yr HybridFull Time
4+ YOERequires a bachelor's degree or high school diploma/GED with 4 years' relevant experience, 4 years supporting enterprise Windows/Linux infrastructure, PowerShell, Active Directory, Infoblox, and on-call availability.
Windows, Linux, Active Directory, Infoblox, DNS, DHCP, IPAM, Rubrik, PowerShell, Bash, Python, Power BI, Splunk, RHEL, Rocky Linux, Ubuntu, Microsoft PKI, DFS Namespaces, DFS Replication, Azure, Azure Virtual Machines, Azure CLI, Jinja, Nutanix, Kickstart, Windows Subsystem for Linux (WSL), Oracle VirtualBox, Microsoft SCOM, LogicMonitor, SolarWinds, ServiceNow IT Service Management (ITSM)
3w
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Data & Reporting Analyst Lead
United States or Salt Lake City
$75k-$111k/yr RemoteFull Time
3+ YOE3+ years as a business/data analyst; experience with Tableau, Microsoft Power Platform, SQL (Redshift), PostgreSQL, advanced Microsoft Excel; project management and stakeholder influence; Python/NodeJS and call-center experience preferred.
Tableau, Microsoft Power Platform, Redshift, PostgreSQL, Microsoft Excel, PowerQuery, VBA, Salesforce Service Cloud Voice, Python, NodeJS, SQL, IVR, WFO
1mo
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Warranty Claims Adjuster I
West Valley City, Utah, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED required, 2+ years warranty/claims/call center/customer service experience, proficiency with Microsoft Word/Excel/Outlook and claims management systems, strong analytical, communication, and multitasking skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3d
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Lead National Resource Specialist (Program Services)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOERequires one year of specialized experience equivalent to GS-09, including call center team leadership, customer communication, data reporting, workload monitoring, telephony and messaging systems, coaching, and mentoring; graduate education may substitute.
Genesys, Dynamics 365, Unified Lending Platform (ULP), USA Hire, USAJOBS