32 call center manager jobs at 20 companies in Utah
1mo
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Call Center Team Lead
Provo, Utah, United States
OnsiteFull Time
Experience leading and developing call center or customer service staff, strong coaching and communication, ability to use quality metrics, organized, calm under pressure, tech aptitude.
1mo
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CALL CENTER REPRESENTATIVE
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Utah or Virginia or Wisconsin or New York or Illinois or Puerto Rico
$45k-$50k/yr RemoteFull Time
CenterLight Health System: Providing all-inclusive medical and social care for the elderly.
1+ YOEManage high-volume inbound/outbound calls, schedule appointments in EMR, verify patient information, maintain HIPAA confidentiality; bilingual Korean, 1–2 years customer service experience, 40 WPM typing, proficiency with Microsoft Office.
Electronic Medical Records (EMR), Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Director of Call Center Operations
Orem, Utah, United States
$110k-$125k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years call center/customer service experience with 2+ years leading teams or functions; experience in workforce management, quality, training, hiring, systems, forecasting, and reporting; familiarity with NICE CXone and FieldRoutes/PestRoutes.
NICE CXone, FieldRoutes, PestRoutes, Cognigy, Microsoft Office, Google Sheets
1w
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Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly or Maryland or South Carolina or Virginia or Utah or West Virginia or Tennessee or Texas
$50k/yr RemoteFull Time
4+ YOE1+ MgmtHigh school diploma, 4 years contact center experience, 1 year supervisory experience, MS Office and Salesforce proficiency, U.S. citizenship, successful background and FBI fingerprint check required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce CRM
6d
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Supervisor, Contact Center Service
North Carolina or Mississippi or Pennsylvania or Montana or Louisiana or Maryland or Maine or Minnesota or Nebraska or Missouri or Colorado or North Dakota or Alabama or New York or New Jersey or New Mexico or Arizona or Nevada or Ohio or South Carolina or Connecticut or Texas or Florida or Rhode Island or Iowa or Arkansas or South Dakota or Idaho or Illinois or Vermont or Tennessee or Kansas or Virginia or Delaware or Washington or Utah or Wisconsin or Georgia or Indiana or West Virginia or Kentucky or Oregon or Wyoming or Michigan or Massachusetts or New Hampshire or Oklahoma
$44k-$77k/yr RemoteFull Time
0.5+ YOE0.5+ MgmtRequires 6+ months supervising in a high-volume call center, high school diploma or equivalent, communication and organization skills, computer proficiency, problem-solving ability, and US work authorization.
Google Suite, Google Docs, Google Sheets, PC
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Contact Center Agent
Washington Terrace, Utah, United States
$15/hr OnsiteFull Time
High school diploma required; strong communication, critical thinking, and problem-solving; experience with retail or consumer lending preferred; ability to manage inbound member calls and transactions.
2w
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Data Center Technician
South Jordan, Utah, United States
$30-$32/hr OnsiteFull Time
Perform hardware break/fix, server configuration and remote management, work ticket queue, use ticketing tools, communicate with customers/vendors, and be available for occasional evenings/weekends and on-call.
BMC, iLo, iDrac, Cyclades, Remedy, ServiceNow, Microsoft Office, Microsoft Outlook, web browsers
2w
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Customer Support Manager
Sandy, Utah, United States
$74k-$111k/yr HybridFull Time
5+ YOE5+ years management experience in healthcare call center, experience with inbound/outbound operations, real-time operations, workforce management, quality monitoring, and CRM platforms; strong communication and coaching skills.
CRM
6d
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Business Development Manager, Customer Experience
Salt Lake City, Utah, United States
OnsiteFull Time
2+ YOERequires 2–5 years in customer service management, sales, or training; call-center sales leadership; multi-location team management; project management; regulatory familiarity; analytics; and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Customer Relationship Management (CRM), Workforce Management (WFM), Telephony, Quality Assurance (QA)
1mo
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ACCOUNT MANAGER
South Jordan, Utah, United States
OnsiteFull Time
1+ YOE1+ year relevant experience (call center, automotive, or finance/insurance); Bachelor's preferred; bilingual Spanish/English preferred; strong communication, sales orientation, dispute resolution skills; Microsoft Dynamics CRM and Office 365 experience.
Microsoft Dynamics CRM, Microsoft Office 365
5d
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Box Office Manager
Orem, Utah, United States
$47k-$55k/yr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1–3 years of customer-facing experience required. Ticketing, hospitality, retail, or call center experience preferred; ability to work evenings and weekends.
Etix, AudienceView, Tessitura, Paciolan, Spektrix, Eventbrite, Google Workspace, Microsoft Office, Microsoft Excel
1w
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Account Development Manager
South Jordan, Utah, United States
HybridFull Time
1+ YOE1+ years in demand generation, call center, or customer service; strong written/verbal communication, goal-oriented, consultative selling, ability to qualify prospects and set demo expectations.
1mo
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ACCOUNT MANAGER
South Jordan, Utah, United States
OnsiteFull Time
1+ YOEMinimum 1 year relevant experience (call center, automotive, or finance/insurance). Strong customer service and sales orientation, dispute resolution skills, teamwork, and communication. Bachelor's preferred; bilingual Spanish/English preferred. Experience with Microsoft Dynamics CRM and Microsoft Office 365 beneficial.
Microsoft Dynamics CRM, Microsoft Office 365
3w
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Operations FP&A Manager
Lehi, Utah, United States
$110k-$138k/yr HybridFull Time
7+ YOE7+ years FP&A experience in high-growth tech or healthcare, strong financial statement knowledge, Adaptive Planning/Netsuite experience, expert spreadsheet and presentation skills, call center capacity planning experience, generative AI usage.
Adaptive Planning, Adaptive Insights, Netsuite, OfficeConnect, Google Sheets, Gemini, Microsoft Excel, Microsoft PowerPoint
1w
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National Sales Mgr Outbound Telemarketing- REMOTE
United States or Illinois or El Paso or Florida or New Jersey or Fairlawn or Utah or Wisconsin or Michigan
$65k-$80k/yr RemoteFull Time
2+ YOE2+ years telemarketing sales management, call center experience, ability to sell to C-level, CRM and Microsoft Office proficiency, coaching and metrics management.
CRMs, Microsoft Office
4w
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Customer Service Advocate
Midvale, Utah, United States
HybridFull Time
Inbound call center customer service, chat and email support; apply business rules for risk decisions; strong verbal/written communication and time management; prior call center experience required.
1mo
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Team Leader - Operations (Licensed) Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
1+ MgmtActive health insurance license, 6–12 months virtual call center leadership, proven team management and coaching, Microsoft Office proficiency, sales/call center experience, bachelor or 1 year customer service/sales experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Forms, Microsoft Teams, Microsoft Outlook
3w
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Mgr, TRICARE Quality Assurance
Phoenix or Alaska or Arkansas or Arizona or Colorado or Florida or Hawaii or Iowa or Idaho or Illinois or Kansas or Louisiana or Maryland or Minnesota or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or District of Columbia or Washington or Wisconsin or Wyoming
$107k-$119k/yr RemoteFull Time
5+ YOE3+ MgmtUS citizen with favorable DoD background investigation; 5+ years QA leadership in healthcare call centers, 3+ years supervisory experience, bachelor\u0002s or equivalent, Verint and Excel proficiency, Salesforce and Tableau/Power BI experience.
Verint, Microsoft Excel, Salesforce, Tableau, Power BI, Microsoft Project, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, Six Sigma
5d
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Senior Engineer - Platform Services & Da
Long Island City or Orlando or Salt Lake City or Brooklyn or New York City
$118k-$150k/yr HybridFull Time
4+ YOERequires a bachelor's degree or high school diploma/GED with 4 years' relevant experience, 4 years supporting enterprise Windows/Linux infrastructure, PowerShell, Active Directory, Infoblox, and on-call availability.
Windows, Linux, Active Directory, Infoblox, DNS, DHCP, IPAM, Rubrik, PowerShell, Bash, Python, Power BI, Splunk, RHEL, Rocky Linux, Ubuntu, Microsoft PKI, DFS Namespaces, DFS Replication, Azure, Azure Virtual Machines, Azure CLI, Jinja, Nutanix, Kickstart, Windows Subsystem for Linux (WSL), Oracle VirtualBox, Microsoft SCOM, LogicMonitor, SolarWinds, ServiceNow IT Service Management (ITSM)
3w
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Data & Reporting Analyst Lead
United States or Salt Lake City
$75k-$111k/yr RemoteFull Time
3+ YOE3+ years as a business/data analyst; experience with Tableau, Microsoft Power Platform, SQL (Redshift), PostgreSQL, advanced Microsoft Excel; project management and stakeholder influence; Python/NodeJS and call-center experience preferred.
Tableau, Microsoft Power Platform, Redshift, PostgreSQL, Microsoft Excel, PowerQuery, VBA, Salesforce Service Cloud Voice, Python, NodeJS, SQL, IVR, WFO
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