35 call center manager jobs at 22 companies in Temple, PA
1w
Save
Mark Applied
Hide
Call Center Representative
Allentown or Pennsylvania
OnsiteFull Time
1+ YOEHigh school diploma or GED, 1 year of customer service experience, strong written and verbal communication, interpersonal skills, customer service orientation, and ability to manage changing priorities.
Electronic Medical Records (EMR)
3w
Save
Mark Applied
Hide
Call Center Agent
King of Prussia or Allentown or Aliquippa
OnsiteFull Time
1+ YOEHigh school diploma or equivalent; 1–3 years managing collection claims under FDCPA and FCEUA preferred; strong telephone, listening, negotiation, analytical, organizational, and Microsoft Office skills.
Microsoft Office
1mo
Save
Mark Applied
Hide
Data Center Manager
Berwick, Pennsylvania, United States
$78k-$137k/yr OnsiteFull Time
4+ YOE2+ Mgmt4+ years IT experience or relevant degree, 2+ years people management, 2+ years data center operations/on-call support, ability to travel, strong technical troubleshooting and leadership skills.
3w
Save
Mark Applied
Hide
Internet Sales (BDC) Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Requires strong communication, customer service, CRM and technology proficiency, leadership, coaching, organization, analytical thinking, and adaptability. Call center or BDC management experience recommended; automotive experience is a plus.
CRM
5d
Save
Mark Applied
Hide
Patient Coordinator - Call Center, Medical Office (PA, Wyomissing)
Wyomissing, Pennsylvania, United States
$17-$22/hr OnsiteFull Time
Compassionate, people-oriented candidate who can support patients in person and by phone while managing records, scheduling, co-pays, and healthcare authorizations.
5d
Save
Mark Applied
Hide
General Manager
Hamburg, Pennsylvania, United States
OnsiteFull Time
5+ YOEHigh school diploma/GED and five years of combined dispensary, retail, sales, hospitality, call center, or customer service experience required; associate or bachelor's degree preferred.
Microsoft Windows, Microsoft Excel, MJ Freeway, BEYOND / HELLO
5d
Save
Mark Applied
Hide
Customer Experience Manager
Horsham, Pennsylvania, United States
$70k-$80k/yr OnsiteFull Time
5+ MgmtRequires customer service or call center team leadership, KPI management, process improvement, training development, telephony and Microsoft Office proficiency, strong communication, and schedule flexibility. Bachelor's degree and 5+ years preferred.
telephony systems, call center technology, Microsoft Office, ServiceTitan, CRM
1mo
Save
Mark Applied
Hide
Sr. Sales Manager
Fort Washington or Tempe or Columbia or Coppell
OnsiteFull Time
5+ YOE0.5+ MgmtLead and develop mortgage loan originators; 6+ years loan consultant experience, minimum 5 years in mortgage industry, 6 months Newrez management experience, call-center/high-volume sales experience, strong coaching and data-driven skills.
Microsoft Authenticator, Okta Verify
2mo
Save
Mark Applied
Hide
Supervisor - Overseas Assistance Center
King of Prussia, Pennsylvania, United States
$66k/yr HybridFull Time
Leads and develops a 24/7 contact center team; supervisory experience in health insurance preferred; familiarity with HIPAA; strong leadership, communication, and problem-solving skills; Microsoft Office and SalesForce/ADP proficiency; ability to work varied shifts and on-call.
Microsoft Office, SalesForce, ADP
1mo
Save
Mark Applied
Hide
Centralized BDC Manager (Service)
Souderton, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ years dealership experience, prior team leadership in call center/BDC/service, working knowledge of CRM/DMS and scheduling technology, strong verbal coaching skills, valid driver's license, successful background and drug screen.
PBS, Xtime, Alpha AI
2w
Save
Mark Applied
Hide
Director, Salesforce B2B Service Governance
Chicago or New York or Reston or Crum Lynne or White Plains
$150k-$225k/yr HybridFull Time
10+ YOE10+ years in Salesforce, CRM, service operations, or call center technology; B2B service transformation, strategic roadmaps, KPI-driven prioritization, process improvement, and team leadership experience required.
Salesforce Service Cloud, Salesforce Case Management, Salesforce Experience Cloud, Customer Portal, Partner Portal, Cresta, FIN, LivePerson, Qualtrics, ITSM, CTI, IVR, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
1mo
Save
Mark Applied
Hide
Manager, Client Advisor II
Conshohocken, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years P&C insurance sales in a call center, active P&C insurance license, leadership experience preferred, CRM and Microsoft Office proficiency, strong coaching and analytical skills.
CRM platforms, agency management systems, Microsoft Office
2w
Save
Mark Applied
Hide
Architectural Specialties, Project Coordinator Job
Lancaster, Pennsylvania, United States
$54k-$75k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED and 2+ years of administrative or customer service experience required. Strong communication, problem-solving, math, computer, multitasking, and teamwork skills required; call center and SAP experience preferred.
SAP, Salesforce, Domino, Newforma, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Reader, Microsoft Outlook
2d
Save
Mark Applied
Hide
Management and Program Analyst
Fresno or Oakland or Denver or Washington or Jacksonville or Atlanta or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Bayamon or Franklin or Memphis or Austin or Austin or Dallas or Ogden or Ogden or Richmond or Seattle or Martinsburg
$106k-$173k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 in analytical methods, call center operations, program improvement, project management, budgeting, briefings, and negotiating recommendations.
National Association of Credential Evaluation Services (NACES), Association of International Credentials Evaluators (AICE), Microsoft Word, Microsoft Excel, USA Hire
1mo
Save
Mark Applied
Hide
Team Lead/Supervisor Service Desk
Blue Bell, Pennsylvania, United States
OnsiteFull Time
2+ YOESupervise and mentor service desk staff, manage SLAs and ticket trends; BA/BS or equivalent and 2+ years relevant experience; familiarity with IT call center and SLA management; ITIL Foundations V4 a plus.
2mo
Save
Mark Applied
Hide
MM Sales Support Specialist
Harrisburg or Clearwater or Tampa
HybridFull Time
1+ YOECustomer-facing sales and service role: manage inbound calls and messages, use CRM and proprietary CCA for order/return processing, knowledge of Microsoft Word/Excel/Outlook, 1–3 years office or call-center customer service; Associate's degree preferred.
CRM, CCA, Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
Save
Mark Applied
Hide
Patient Access Documentation Coordinator - Practice Access
Hershey, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years in healthcare administration, patient access, medical office, or call center work. Experience with fax systems, EHRs, or document management platforms required.
Electronic Health Records (EHR), Epic
2d
Save
Mark Applied
Hide
Customer Service Representative - Billing II
West Norriton Township, Pennsylvania, United States
$17-$22/hr RemoteFull Time
1+ YOERequires 1+ year each in high-volume call centers and healthcare settings, claims billing knowledge, computer proficiency, conflict management, high school diploma/GED, and English proficiency; Spanish preferred.
Quest Billing System, Windows, HIPAA
2mo
Save
Mark Applied
Hide
Customer Success Advisor
Fort Washington, Pennsylvania, United States
$40k-$50k/yr HybridFull Time
Manage a book of business to retain, renew, and grow accounts; service/call center experience, strong communication, and ability to learn new systems; P&C license preferred and to be obtained within three months.
3w
Save
Mark Applied
Hide
Loan Processor - Bilingual (1339)
Wayne, Pennsylvania, United States
$21-$25/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year related experience, strong communication, data entry and database management skills, ability to lift 15 lbs, follow-up orientation, call center experience preferred.
Loan Origination System
Explore Jobs