42 call center manager jobs at 33 companies in Windham, NH
2mo
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Call Center Manager
Marlborough, Massachusetts, United States
OnsiteFull Time
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
2w
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Call Center Manager
Holliston, Massachusetts, United States
$75k-$105k/yr OnsiteFull Time
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
1w
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Call Center Supervisor
Concord, New Hampshire, United States
$45k-$58k/yr OnsiteFull Time
3+ YOERequires 3+ years of call center supervisory or management experience, team leadership, KPI management, analytical and communication skills, and proficiency with Microsoft Office Suite.
Microsoft Office Suite
1w
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Call Center Supervisor
Concord, New Hampshire, United States
$45k-$58k/yr OnsiteFull Time
3+ YOERequires 3+ years of call center supervisory or management experience, team leadership, KPI and quality management, analytical and communication skills, and Microsoft Office Suite proficiency. Healthcare or government experience preferred.
Microsoft Office Suite, Real-Time Adherence (RTA)
1mo
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Call Center Supervisor
Framingham, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Previous inside sales or call center supervisory experience, ability to coach teams, meet metrics, close sales, strong oral/written communication and multitasking skills.
3w
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Call Center Supervisor
Dorchester, Massachusetts, United States
$57k-$85k/yr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma/GED and 1+ year call center management experience, 1 year supervising staff; computer literate with intermediate Microsoft Excel/Word/Outlook/Teams; EPIC/OCHIN preferred; strong communication and customer service skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, EPIC, OCHIN
1mo
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Call Center Supervisor
Framingham, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Previous inside sales or call center supervisor experience, strong sales closing track record, excellent oral/written communication, metric-driven, multitasking and interpersonal skills.
2mo
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Call Center Representative - Plymouth
Plymouth or Brockton or Franklin or Lowell
$19-$21/hr OnsiteFull Time
High school diploma required; basic banking/finance knowledge; strong communication, problem-solving, and time-management skills; Microsoft Office proficiency; prior call center or customer service experience preferred.
Microsoft Office
2w
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Assistant Manager – Call Center 6PM-3AM
Everett, Massachusetts, United States
$61k-$66k/yr OnsiteFull Time
3+ YOE1+ Mgmt3+ years call center experience with 1 year leadership, high school diploma required, bachelor’s preferred, Massachusetts Gaming Commission registration, Microsoft Office skills, ability to lift 30 lbs, strong communication and organizational skills.
FCS, Kronos, BirchStreet, AVPM, Medallia, GoConcierge, Opera, Microsoft Office
3mo
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Call Center Supervisor - Northborough, MA
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Supervisory call center/inside sales experience, strong sales track record, coaching ability, excellent communication, multitasking, and metric-driven leadership.
1mo
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Call Center Representative - Part Time - Second Shift
Nashua, New Hampshire, United States
OnsitePart Time
Process incoming calls, provide accurate information and paging, manage emergencies per procedures, and support patients/providers with professionalism and confidentiality.
1mo
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Resource Center Manager
Rochester, New Hampshire, United States
OnsiteFull Time
Supervisory experience overseeing call center and case management services; managing specialists and linking clients to community resources.
1mo
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Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
1mo
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Sr. Manager, Contact Center
Brookline, Massachusetts, United States
$89k-$105k/yr HybridFull Time
6+ YOEBachelor's degree and 6+ years administrative or customer service experience; healthcare call center preferred. Experience with Epic, KPI tracking, staffing management, and patient/customer service excellence.
Epic, Partners Patient Gateway
1w
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Supervisor, Customer Contact Center
Weymouth, Massachusetts, United States
$80k-$114k/yr OnsiteFull Time
Oversees 24/7 call center operations, staff scheduling, escalation management, coordination with clinical stakeholders, and maintaining service delivery metrics.
3d
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Supervisor, Contact Center
Columbus or Boston or Miami or United States
$52k-$65k/yr RemoteFull Time
3+ YOERequires 3+ years supervising call centers, with 5+ years in human services or healthcare preferred. Requires leadership, customer service, phone systems, CRM, Medicaid, and Microsoft Office knowledge.
inContact, Five9, Salesforce, Microsoft Office
4d
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Supervisor, Contact Center NH (Hybrid Schedule)
Manchester, New Hampshire, United States
$103k-$115k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree in business or related discipline, or equivalent experience; 5+ years of customer service or contact center experience, including 2+ years of supervisory responsibility; Microsoft Office and call center technology familiarity.
ACD, IVR, Workforce Management, Quality Assurance, Social Customer Care, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3w
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Welcome Center Representative
Reading, Massachusetts, United States
$15-$17/hr OnsitePart Time
Provide excellent member service, manage check-in, conduct membership/program sales, handle phone calls and cash transactions, enforce safety policies, and assist in emergencies.
1mo
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Service Business Development Center (BDC) Representative
Nashua, New Hampshire, United States
$21-$26/hr OnsiteFull Time
Customer service or call-center experience preferred; strong phone and communication skills; ability to use CRM, scheduling and dealership management software; organized and team-oriented; bilingual English/Spanish a plus.
CRM
5d
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Practice Manager-CBHC
Worcester, Massachusetts, United States
$55k-$60k/yr OnsiteFull Time
3+ YOE2+ MgmtBachelor's degree in a related field, 3+ years of intake and behavioral health experience, and 2+ years of supervisory experience. Requires leadership, analytical, communication, EHR, call-center, and Microsoft Office skills.
electronic health records, Microsoft Office
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