13 call center supervisor jobs at 12 companies in Cypress, CA
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Call Center Supervisor
Bell Gardens, California, United States
$59k-$65k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years leadership experience, Associates degree required (Bachelor's preferred), bilingual English/Spanish required, call center/FQHC experience preferred, NextGen and Microsoft Office proficiency, ability to travel to clinic sites.
NextGen (E.H.R. & PMS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, E.H.R.
1mo
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Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, California, United States
$19-$25/hr OnsiteFull Time
2+ YOE2+ years call center experience, bilingual English/Spanish, leadership/coaching skills, 1+ year sales experience, strong communication and problem-solving.
2mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOE3+ years call center/customer service experience in healthcare, high school or equivalent, knowledge of HIPAA and medical terminology, MS Office and ACD reporting experience, supervisory and organizational skills.
Microsoft Office, ACD
2mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOEHigh school or equivalent; 3 years call center/customer service experience in a healthcare environment; knowledge of HIPAA, medical terminology, health plans, ACD reporting and MS Office; strong communication, multitasking and organizational skills.
Microsoft Office, ACD reporting
1mo
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Supervisor, Contact Center
Los Angeles, California, United States
$67k-$107k/yr OnsiteFull Time
4+ YOE1+ MgmtSupervise contact center staff, monitor performance, analyze call and quality reports; requires 4+ years customer service, 1+ year supervisory experience, Associate's degree (Bachelor's preferred), Medicare product knowledge, HIPAA compliance.
Microsoft Excel, Microsoft Access, CISCO Phone System, NICE, IVR, ACD, MHC, MEIS, QMEIS
1mo
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Supervisor, Support Center Operations
Long Beach or United States
$37k-$80k/yr RemoteFull Time
5+ YOE5+ years customer service/call center or equivalent experience (including 3 years call center), knowledge of Medicaid/Medicare/Marketplace, HIPAA compliance, strong communication and organizational skills, Microsoft Office proficiency.
Microsoft Office, Microsoft Teams, Genesys, Salesforce, PEGA, QNXT, CRM, Verint, CVS Caremark, Availity, video conferencing
2mo
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Customer Service Supervisor
Glendale, California, United States
$60k-$65k/yr HybridFull Time
3+ YOE2+ Mgmt3+ years call center/customer service experience, 2+ years supervisory experience, experience analyzing call interactions and performance data, proficiency with contact center systems and reporting, strong leadership and communication skills.
3mo
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Medicare Sales Supervisor
Florida or United States or San Antonio or Tampa or St. Petersburg or Dallas or Pittsburgh or Maitland or Phoenix or Port St. Lucie or Sunrise or Gilbert or Orlando or Shelton or Trumbull or LA or Houston or Jacksonville or Tampa or St. Louis
RemoteFull Time
0+ YOEHigh School Diploma, Health License, 6 months call center, 10+ team leadership, Medicare Advantage sales, strong communication, multitask, detail-oriented, flexible schedule.
2d
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Supervisor, Appeals and Grievances
Los Angeles, California, United States
$77k-$124k/yr HybridFull Time
3+ YOE2+ MgmtBachelor's degree or equivalent education/experience, 3+ years in healthcare appeals, grievances, compliance, claims, or call center work, and 2+ years leading processes, programs, or staff.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Visio
1w
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Supervisor, PSA Customer Care
Plano or Santa Ana or New Jersey or Texas or Florida or Japan or Shanghai or Hong Kong or Canada or Mexico or Germany or United Kingdom or France
$68k-$79k/yr OnsiteFull Time
6+ YOE2+ MgmtRequires 6+ years of customer service experience, including 2+ years supervising customer service or call center teams, process improvement expertise, strong communication, conflict resolution, and Salesforce or similar CRM experience.
Salesforce, CRM
2mo
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Billing Problem Resolution Supervisor
Santa Ana, California, United States
$65k-$80k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years healthcare revenue cycle experience, 2+ years leadership, Bachelor's preferred, call center operations experience, strong understanding of insurance billing, eligibility, COB, denial management, payment posting, and analytical skills.
3mo
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Workforce Management Supervisor- Patient Access Organization
Los Angeles, California, United States
$43-$91/hr HybridFull Time
5+ YOEBachelor's degree in business/healthcare/data analytics,5+ years WFM or call center operations,3+ years forecasting and scheduling,knowledge of Erlang calculations,Genesys,advanced Excel/SharePoint,and supervisory experience.
Genesys, Microsoft Excel, Microsoft SharePoint, Erlang
1d
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Dispatch Manager
Corona or San Jose
$70k-$80k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3+ years as a call center manager or similar supervisor, computer literacy, Microsoft Office knowledge, strong communication and leadership skills, and ability to work under pressure.
Microsoft Office