43 call center supervisor jobs at 30 companies in Florida
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Call Center Supervisor
Florida or Illinois or Indiana or Missouri or South Carolina or Virginia
$48k/yrRemoteFull Time
IonTuition: Web-based student loan management and financial counseling platform.
1+ MgmtRemote call center supervisor with 1+ year management experience, bachelor\u0002s preferred, strong communication, coaching, KPI monitoring, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Lincare: Provides home respiratory therapy and durable medical equipment services.
4+ YOE4+ years call center/customer service experience, 1–2 years inside phone sales, high school diploma (bachelor's preferred), strong communication, leadership, coaching, and organizational skills; ability to work on a computer ~75% of time.
Florida Window & Door: Sells and installs impact-resistant windows and doors for buildings.
3+ YOE3+ years leadership in call center/sales/appointment-setting, ability to coach and develop teams, strong KPI and performance management knowledge, excellent communication and organizational skills.
Strada Services: Provider of residential and commercial home comfort services.
3+ YOE3+ years customer service experience required; supervisory experience preferred. Bachelor’s degree preferred. Strong management, communication, coaching skills; proficient in Microsoft Office and call monitoring.
Strada Services: Provides residential electrical, HVAC, plumbing, and security services.
3+ YOE3+ years customer service experience required; supervisory experience preferred. Strong management, coaching, communication skills; proficient with Microsoft Office Suite and Bolt; bachelor's degree preferred.
Quest Health Solutions: Distributes continuous glucose monitoring systems and diabetes management supplies.
1+ YOE1-2 years call center supervisory experience, 2-3 years sales/operations experience, experience with outbound sales, dialer management, QA, workforce planning, coaching, and familiarity with CRM/Five9.
OneTouch Direct: Provides outsourced contact center and customer service solutions.
2+ YOEBachelor's degree or equivalent experience,2+ years in a sales-focused call center supervisory role,strong communication and analytical skills,familiarity with CRM and Microsoft Office.
Safepoint Insurance: Provides residential and commercial property and casualty insurance coverage.
5+ YOE2+ Mgmt5+ years P&C insurance experience, 2+ years supervising in a call center, ability to obtain Florida resident licensing (440, 20-44, or 220), strong communication, underwriting knowledge, recruiting/training, and advanced computer/system skills.
Equity LifeStyle PropertiesNYSE: ELS: Owns and operates manufactured home communities and RV resorts.
2+ YOEBachelor's degree or equivalent, 2+ years customer service experience, strong leadership, facilitation, conflict resolution, communication and problem-solving skills.
Rosen Hotels & Resorts: Operates seven independent hotels and resorts in Orlando, Florida.
1+ YOERequires 1+ year related reservations experience, Microsoft Office proficiency, strong communication and customer service skills, and ability to lift 25 pounds consistently and 50 pounds infrequently. Supervisory experience preferred.
Microsoft Office Suite, Microsoft Excel, Microsoft Outlook, Microsoft Word
Saratoga Springs or Florida or Jupiter or New York City or Denver or Hackensack or Yorktown or Calgary
OnsiteFull Time
Prime Group Holdings: Private equity firm specializing in self-storage real estate assets.
10+ YOE4+ MgmtAssociate degree required; bachelor's preferred. Requires 10+ years of contact center sales leadership, including 4+ years managing multi-site operations, plus sales metrics, coaching, CRM, and contact center systems experience.
Florida International University: Public research university offering undergraduate and graduate degree programs.
Must be a currently enrolled FIU student, have at least 3 semesters of FIU work or equivalent experience, a supervisor recommendation, complete Service Excellence training, proficiency with Microsoft Office, PantherSoft and Salesforce, strong communication and confidentiality skills.
North Carolina or Mississippi or Pennsylvania or Montana or Louisiana or Maryland or Maine or Minnesota or Nebraska or Missouri or Colorado or North Dakota or Alabama or New York or New Jersey or New Mexico or Arizona or Nevada or Ohio or South Carolina or Connecticut or Texas or Florida or Rhode Island or Iowa or Arkansas or South Dakota or Idaho or Illinois or Vermont or Tennessee or Kansas or Virginia or Delaware or Washington or Utah or Wisconsin or Georgia or Indiana or West Virginia or Kentucky or Oregon or Wyoming or Michigan or Massachusetts or New Hampshire or Oklahoma
$44k-$77k/yrRemoteFull Time
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
0.5+ YOE0.5+ MgmtRequires 6+ months supervising in a high-volume call center, high school diploma or equivalent, communication and organization skills, computer proficiency, problem-solving ability, and US work authorization.
TeleSpecialists: Provides remote neurology and psychiatry services to hospitals.
1+ YOE1+ MgmtHigh school diploma required; related college education preferred. Requires call center experience, supervisory experience preferred, strong communication, analytical, leadership, problem-solving, and technology skills.
Hilton Grand VacationsNYSE: HGV: Sells and manages vacation ownership interests and luxury resorts.
Supervisory experience in a call center or similar environment; strong leadership; knowledge of dialer software; MS Office/Excel; strong communication; sales and customer service.
Dialer software, MS Excel, Office Suite, Call center software
3+ YOE3+ MgmtBachelor's preferred; 3 years of related management experience; prior sales supervision and call center experience preferred; strong communication, computer, and organizational skills; ability to supervise and train employees.
Hilton Grand VacationsNYSE: HGV: Global timeshare and vacation ownership.
2+ YOE2+ MgmtHigh school diploma or equivalent; 2 years of call center sales, timeshare, or customer service experience; 2 years of supervisory or lead experience managing at least 15 associates; Excel and dialer software skills.
dialer software, Microsoft Office, Microsoft Excel
AMHNYSE: AMH: Leasing and developing single-family rental homes across the United States.
5+ YOETeam leadership required; bachelor's degree or five years of progressive maintenance or call center experience preferred. Scheduling or dispatching, industry knowledge, MS Office, and strong communication and leadership skills required.
WellDyne: Pharmacy benefit management and prescription drug administration services.
3+ YOEHigh school diploma and three years of call center experience required; supervisory experience preferred. Strong communication, problem-solving, organizational, and customer service skills required.
Lee County Clerk of the Circuit Court & Comptroller: Manages court records and public funds for Lee County.
4+ YOE1+ MgmtSupervise customer service and call center staff; monitor operations; conduct hiring, training, performance evaluations; strong communication, organizational, and computer skills; knowledge of legal and accounting procedures.