13 call center supervisor jobs at 11 companies in Glendale, CA
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Call Center Supervisor
Bell Gardens, California, United States
$59k-$65k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years leadership experience, Associates degree required (Bachelor's preferred), bilingual English/Spanish required, call center/FQHC experience preferred, NextGen and Microsoft Office proficiency, ability to travel to clinic sites.
NextGen (E.H.R. & PMS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, E.H.R.
1mo
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Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, California, United States
$19-$25/hr OnsiteFull Time
2+ YOE2+ years call center experience, bilingual English/Spanish, leadership/coaching skills, 1+ year sales experience, strong communication and problem-solving.
1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOE3+ years call center/customer service experience in healthcare, high school or equivalent, knowledge of HIPAA and medical terminology, MS Office and ACD reporting experience, supervisory and organizational skills.
Microsoft Office, ACD
1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOEHigh school or equivalent; 3 years call center/customer service experience in a healthcare environment; knowledge of HIPAA, medical terminology, health plans, ACD reporting and MS Office; strong communication, multitasking and organizational skills.
Microsoft Office, ACD reporting
2w
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Supervisor, Pharmacy Operations/Call Center
Long Beach, California, United States
$37k-$80k/yr RemoteFull Time
5+ YOE5+ years healthcare experience (call center preferred), knowledge of prescription drugs and pharmacy terminology, experience managing projects and KPIs, Microsoft Office proficiency, strong communication skills.
Microsoft Office
3w
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Supervisor, Contact Center
Los Angeles, California, United States
$67k-$107k/yr OnsiteFull Time
4+ YOE1+ MgmtSupervise contact center staff, monitor performance, analyze call and quality reports; requires 4+ years customer service, 1+ year supervisory experience, Associate's degree (Bachelor's preferred), Medicare product knowledge, HIPAA compliance.
Microsoft Excel, Microsoft Access, CISCO Phone System, NICE, IVR, ACD, MHC, MEIS, QMEIS
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Supervisor, Support Center Operations
Long Beach or United States
$37k-$80k/yr RemoteFull Time
5+ YOE5+ years customer service/call center or equivalent experience (including 3 years call center), knowledge of Medicaid/Medicare/Marketplace, HIPAA compliance, strong communication and organizational skills, Microsoft Office proficiency.
Microsoft Office, Microsoft Teams, Genesys, Salesforce, PEGA, QNXT, CRM, Verint, CVS Caremark, Availity, video conferencing
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Supervisor, Support Center Operations (Remote, CST Preferred)
Long Beach or United States
$37k-$80k/yr RemoteFull Time
5+ YOE5+ years customer service/call center experience (including 3 years call center), knowledge of Medicaid/Medicare/Marketplace, HIPAA compliance, strong communication and organizational skills, Microsoft Office proficiency.
Microsoft Office, Microsoft Teams, Genesys, Salesforce, Pega, QNXT, CRM, Verint, CVS Caremark, Availity, video conferencing
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Customer Service Supervisor
Glendale, California, United States
$60k-$65k/yr HybridFull Time
3+ YOE2+ Mgmt3+ years call center/customer service experience, 2+ years supervisory experience, experience analyzing call interactions and performance data, proficiency with contact center systems and reporting, strong leadership and communication skills.
3mo
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Medicare Sales Supervisor
Florida or United States or San Antonio or Tampa or St. Petersburg or Dallas or Pittsburgh or Maitland or Phoenix or Port St. Lucie or Sunrise or Gilbert or Orlando or Shelton or Trumbull or LA or Houston or Jacksonville or Tampa or St. Louis
RemoteFull Time
0+ YOEHigh School Diploma, Health License, 6 months call center, 10+ team leadership, Medicare Advantage sales, strong communication, multitask, detail-oriented, flexible schedule.
2mo
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Billing Problem Resolution Supervisor
Santa Ana, California, United States
$65k-$80k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years healthcare revenue cycle experience, 2+ years leadership, Bachelor's preferred, call center operations experience, strong understanding of insurance billing, eligibility, COB, denial management, payment posting, and analytical skills.
3mo
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Workforce Management Supervisor- Patient Access Organization
Los Angeles, California, United States
$43-$91/hr HybridFull Time
5+ YOEBachelor's degree in business/healthcare/data analytics,5+ years WFM or call center operations,3+ years forecasting and scheduling,knowledge of Erlang calculations,Genesys,advanced Excel/SharePoint,and supervisory experience.
Genesys, Microsoft Excel, Microsoft SharePoint, Erlang
2mo
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Associate Director, Member Engagement and Outreach
Los Gatos or San Bernardino or Ontario or Sacramento or Arcadia or Fairfield or Fresno or San Jose
$103k-$127k/yr OnsiteFull Time
2+ MgmtBachelor's in business/public health/mental health/health administration required; 2 years managing supervisors; DOJ/FBI/CAIC background clearance required; experience with call center operations and performance monitoring preferred.