7 call center supervisor jobs at 5 companies in Intercourse, PA
1mo
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Crisis Call Center Supervisor - Overnights
Timonium, Maryland, United States
$70k-$77k/yr OnsiteFull Time
Supervisory experience and previous crisis/call center experience required; bachelor's in Counseling, Social Work or related required (master's preferred); knowledge of Microsoft Office and EMR; valid driver’s license and able to drive company vehicle.
Electronic Medical Record (EMR), Credible, Microsoft Office
2mo
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Supervisor - Overseas Assistance Center
King of Prussia, Pennsylvania, United States
$66k/yr HybridFull Time
Leads and develops a 24/7 contact center team; supervisory experience in health insurance preferred; familiarity with HIPAA; strong leadership, communication, and problem-solving skills; Microsoft Office and SalesForce/ADP proficiency; ability to work varied shifts and on-call.
Microsoft Office, SalesForce, ADP
2w
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Shift Supervisor
Pottsville, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED and 2+ years of dispensary, retail, sales, hospitality, call center, or customer service experience; requires POS, cash handling, computer, math, and leadership skills.
MJ Freeway, retail POS systems, web browsers, credit card processing terminals
1d
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Shift Supervisor
Hamburg, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Requires 2+ years of combined dispensary, retail, sales, hospitality, call center, or customer service experience and strong computer, cash-handling, and critical-thinking skills.
Microsoft Excel, MJ Freeway, web browsers, retail POS systems, credit card processing terminals
5d
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AAA Customer Service Supervisor (Remote)
Harrisburg, Pennsylvania, United States
RemoteFull Time
3+ YOEHigh school diploma or GED and 3+ years of customer service or supervisory experience required. Call center, dispatch, customer support, or operations leadership preferred; strong communication and problem-solving skills required.
Microsoft Office
1mo
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Team Lead/Supervisor Service Desk
Blue Bell, Pennsylvania, United States
OnsiteFull Time
2+ YOESupervise and mentor service desk staff, manage SLAs and ticket trends; BA/BS or equivalent and 2+ years relevant experience; familiarity with IT call center and SLA management; ITIL Foundations V4 a plus.
1mo
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Program Manager
Timonium, Maryland, United States
$75k-$80k/yr OnsiteFull Time
Manage and operate a 911 Call Center clinician program, provide clinical and administrative supervision, develop policies, train staff, oversee documentation, and serve as on-call supervisor.