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10 call center supervisor jobs at 9 companies in Malibu, CA

1mo
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Call Center Supervisor
Bell Gardens, California, United States
$59k-$65k/yr OnsiteFull Time
Family Health Care Centers of Greater Los Angeles
Family Health Care Centers of Greater Los Angeles: Non-profit community health center providing comprehensive medical care.
3+ YOE3+ Mgmt3+ years leadership experience, Associates degree required (Bachelor's preferred), bilingual English/Spanish required, call center/FQHC experience preferred, NextGen and Microsoft Office proficiency, ability to travel to clinic sites.
NextGen (E.H.R. & PMS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, E.H.R.
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1mo
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Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, California, United States
$19-$25/hr OnsiteFull Time
Family Insurance Sales
Family Insurance Sales: Independent agency providing personal and commercial insurance solutions.
2+ YOE2+ years call center experience, bilingual English/Spanish, leadership/coaching skills, 1+ year sales experience, strong communication and problem-solving.
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2mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
University of Southern California
University of Southern California: Private research university providing higher education and healthcare services.
3+ YOE3+ years call center/customer service experience in healthcare, high school or equivalent, knowledge of HIPAA and medical terminology, MS Office and ACD reporting experience, supervisory and organizational skills.
Microsoft Office, ACD
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2mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
Keck Medicine of USC
Keck Medicine of USC: Provides specialized medical care and research via university health system.
3+ YOEHigh school or equivalent; 3 years call center/customer service experience in a healthcare environment; knowledge of HIPAA, medical terminology, health plans, ACD reporting and MS Office; strong communication, multitasking and organizational skills.
Microsoft Office, ACD reporting
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Supervisor, Contact Center
Los Angeles, California, United States
$67k-$107k/yr OnsiteFull Time
L.A. Care Health Plan
L.A. Care Health Plan: Public health plan providing coverage to Los Angeles residents.
4+ YOE1+ MgmtSupervise contact center staff, monitor performance, analyze call and quality reports; requires 4+ years customer service, 1+ year supervisory experience, Associate's degree (Bachelor's preferred), Medicare product knowledge, HIPAA compliance.
Microsoft Excel, Microsoft Access, CISCO Phone System, NICE, IVR, ACD, MHC, MEIS, QMEIS
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1mo
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Supervisor, Support Center Operations
Long Beach or United States
$37k-$80k/yr RemoteFull Time
Molina Healthcare
Molina HealthcareNYSE: MOH: Provides managed health insurance through government-sponsored benefit programs.
5+ YOE5+ years customer service/call center or equivalent experience (including 3 years call center), knowledge of Medicaid/Medicare/Marketplace, HIPAA compliance, strong communication and organizational skills, Microsoft Office proficiency.
Microsoft Office, Microsoft Teams, Genesys, Salesforce, PEGA, QNXT, CRM, Verint, CVS Caremark, Availity, video conferencing
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2mo
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Customer Service Supervisor
Glendale, California, United States
$60k-$65k/yr HybridFull Time
Public Storage
Public StorageNYSE: PSA: Self-storage services for residential and commercial customers.
3+ YOE2+ Mgmt3+ years call center/customer service experience, 2+ years supervisory experience, experience analyzing call interactions and performance data, proficiency with contact center systems and reporting, strong leadership and communication skills.
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3mo
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Medicare Sales Supervisor
Florida or United States or San Antonio or Tampa or St. Petersburg or Dallas or Pittsburgh or Maitland or Phoenix or Port St. Lucie or Sunrise or Gilbert or Orlando or Shelton or Trumbull or LA or Houston or Jacksonville or Tampa or St. Louis
RemoteFull Time
HealthPlanOne
HealthPlanOne: Digital marketplace for health insurance and Medicare plans.
0+ YOEHigh School Diploma, Health License, 6 months call center, 10+ team leadership, Medicare Advantage sales, strong communication, multitask, detail-oriented, flexible schedule.
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Supervisor, Appeals and Grievances
Los Angeles, California, United States
$77k-$124k/yr HybridFull Time
L.A. Care Health Plan
L.A. Care Health Plan: Public health plan serving Los Angeles County's low-income residents through Medi-Cal and other coverage.
3+ YOE2+ MgmtBachelor's degree or equivalent education/experience, 3+ years in healthcare appeals, grievances, compliance, claims, or call center work, and 2+ years leading processes, programs, or staff.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Visio
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3mo
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Workforce Management Supervisor- Patient Access Organization
Los Angeles, California, United States
$43-$91/hr HybridFull Time
UCLA Health
UCLA Health: Provides comprehensive hospital services and academic medical research.
5+ YOEBachelor's degree in business/healthcare/data analytics,5+ years WFM or call center operations,3+ years forecasting and scheduling,knowledge of Erlang calculations,Genesys,advanced Excel/SharePoint,and supervisory experience.
Genesys, Microsoft Excel, Microsoft SharePoint, Erlang
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