4 call center supervisor jobs at 2 companies in Orangevale, CA
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Call Center Supervisor - West Sacramento, CA (Hybrid)
West Sacramento, California, United States
$72k-$88k/yrHybridFull Time
Gainwell Technologies: Digitally enabled solutions for health and human services.
2+ MgmtRequires 2+ years of leadership experience in a high-volume call center, employee coaching and performance management, strong communication and problem-solving skills, and proficiency with Microsoft Office and contact center technologies.
Call Center Supervisor- West Sacramento, CA (Hybrid)
West Sacramento, California, United States
$52k-$74k/yrHybridFull Time
Gainwell Technologies: Digitally enabled solutions for health and human services.
2+ YOE1+ MgmtHigh school diploma; 2+ years call center experience with 1+ year lead/ supervisory experience; knowledge of workforce management and real-time analysis; strong written and verbal communication and escalation management.
Call Center Manager - West Sacramento, CA (Hybrid)
West Sacramento, California, United States
$81k-$116k/yrHybridFull Time
Gainwell Technologies: Digitally enabled solutions for health and human services.
5+ MgmtRequires 5+ years leading supervisors or customer service teams in a high-volume contact center, operational metrics experience, leadership and coaching skills, and Microsoft Office proficiency.
WellSpace Health: Non-profit community health system providing comprehensive medical, dental, behavioral health, and supportive services to underserved people and neighborhoods in the greater Sacramento region.
4+ YOE1+ MgmtSupervise crisis center operations, train and coach staff/volunteers, meet KPI reporting, complete crisis training and exam, and work flexible hours including on-call; bachelor’s degree or 4 years crisis experience; 1+ year leadership experience.