15 call center supervisor jobs at 14 companies in Summit, NJ
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Call Center Supervisor
New York City, New York, United States
$24/hr OnsiteFull Time
2+ YOEHigh school diploma required, 2+ years of call center or customer service experience, high-volume service experience, communication, coaching, problem-solving, Microsoft Office and call center systems proficiency.
Microsoft Office, Greenhouse Applicant Tracking System
1mo
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Call Center Supervisor (On-Site)
Monroe, New Jersey, United States
$55k-$80k/yr OnsiteFull Time
Supervisory experience in a contact/call center, coaching and performance management, KPI and workforce oversight, escalation management, ADP and CRM experience preferred, strong communication and analytical skills.
ADP, CRM
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Director of Call Center Operations, Bureau of Customer Support
New York City, New York, United States
$98k-$113k/yr HybridFull Time
2+ YOE1+ MgmtOversee call center operations, supervise supervisors and representatives, develop service standards, analyze call metrics, and lead quality improvement initiatives. Requires master's degree and supervisory experience.
Interactive Voice Response (IVR), AI-driven chatbots, omnichannel platforms
2w
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Sales Supervisor (Call Center)
Saratoga Springs or Florida or Jupiter or New York City or Denver or Hackensack or Yorktown or Calgary
OnsiteFull Time
10+ YOE4+ MgmtAssociate degree required; bachelor's preferred. Requires 10+ years of contact center sales leadership, including 4+ years managing multi-site operations, plus sales metrics, coaching, CRM, and contact center systems experience.
3w
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Supervisor, CARE Team
New York, New York, United States
$85k-$90k/yr OnsiteFull Time
5+ YOE5+ years supervisory experience in benefits/retirement/health plan operations, call center or participant counseling experience preferred; strong analytical, coaching, and compliance skills.
Microsoft M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, V3locity, Tungsten TotalAgility (TTA), Microsoft Word, Microsoft Excel, Microsoft Access
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Inside Sales Supervisor
Newtown, Pennsylvania, United States
OnsiteFull Time
2+ YOESupervisory experience, strong communication, decision-making, accountability, training, presentation, multitasking, and sales performance management skills; 2+ years of call center experience preferred.
Microsoft Word, Microsoft Excel
2w
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Supervisor, Customer Service
Clifton, New Jersey, United States
$55k-$65k/yr OnsiteFull Time
2+ MgmtRequires 2–3 years in a lead or supervisory role, customer service experience, strong communication, prioritization, analytical, multitasking, organizational, and teamwork skills; call center experience preferred.
2w
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Supervisor, Transaction Processing
Hamilton, New Jersey, United States
$49k-$64k/yr OnsiteFull Time
3+ YOERequires 3+ years managing eligibility, transaction processing, or data entry operations; call center, metrics, workforce management, MS Office, analytical, communication, and supervisory skills. Bachelor's degree preferred.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2w
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Supervisor, Transaction Processing
Hamilton, New Jersey, United States
$49k-$64k/yr OnsiteFull Time
3+ YOERequires 3+ years managing eligibility, transaction processing, or data entry operations; call center, metrics, workforce management, analytical, communication, and Microsoft Office skills. Overtime, evening, and weekend availability required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
6d
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Supervisor, Customer Contact
Brooklyn or New York City
$85k-$99k/yr OnsiteFull Time
3+ MgmtRequires 3+ years supervising teams in a fast-paced customer service call center. Associate's or bachelor's degree preferred, Microsoft Office proficiency preferred, analytical problem-solving skills, and Spanish competency preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Office
1mo
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Supervisor, Specialty Pharmacy Services
Florida or Monroeville or Orlando or Bartlett or Fairfield or Flower Mound or Mt Prospect or Chandler or Redlands or Las Vegas or Lenexa or Troy or North Carolina
$44k-$85k/yr RemoteFull Time
3+ YOE1+ MgmtRequires 1+ year supervisory experience and 3+ years customer service experience; knowledge of call center operations; high school diploma (GED) required, bachelor\u0002s preferred; familiarity with Verint, CMS, call recording systems, and Workday.
Verint, CMS, Call Recording Systems, Workday
1d
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Supervisor, Central Scheduling, Full Time, Days, AMG Prof Call Center Primary Care, Morristown, NJ
Morristown, New Jersey, United States
$35-$61/hr OnsiteFull Time
4+ YOE1+ MgmtAssociate's degree, 4–6 years of relevant central scheduling or physician office experience, and 1–2 years of management or leadership experience.
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Supervisor of Customer Service
West Nyack, New York, United States
$80k-$90k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or 5 years managing a team; 5+ years in call center management, billing, collections, or metering; utility experience preferred; valid driver's license and strong communication skills.
Microsoft Excel, Microsoft Word, CC&B, Mobile Workforce Management, Infor, PeopleSoft, Google applications, IVR, ACD
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Supervisor, Patient Support - Afford Svcs
Whippany, New Jersey, United States
$55k-$78k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree or 3–5 years equivalent experience; 3+ years leading claims or customer service teams, or inbound medical benefits and claims experience. Requires supervisory, coaching, call center, insurance verification, and computer skills.
Microsoft Office
5d
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Supervisor, Utilization Management Pharmacist
Charlotte or Denver or New York City
$107k-$160k/yr RemoteFull Time
2+ YOEActive unrestricted pharmacist license, bachelor's or Doctor of Pharmacy degree, and 2+ years of pharmacy practice and clinical PBM experience. Prior authorization, customer service, call center, communication, and organizational skills required.
Microsoft Office
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