16 call center supervisor jobs at 12 companies in Virginia
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Call Center Supervisor
Florida or Illinois or Indiana or Missouri or South Carolina or Virginia
$48k/yr RemoteFull Time
1+ MgmtRemote call center supervisor with 1+ year management experience, bachelor\u0002s preferred, strong communication, coaching, KPI monitoring, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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Call Center Supervisor (On-Site)
Manassas, Virginia, United States
$55k-$80k/yr OnsiteFull Time
Supervisory experience in a call/contact center, strong coaching and communication skills, KPI and workforce management experience, escalation handling, ADP payroll familiarity, and ability to analyze operational data.
ADP, CRM
2w
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Sales Supervisor (Call Center)
Saratoga Springs or Florida or Jupiter or New York City or Denver or Hackensack or Yorktown or Calgary
OnsiteFull Time
10+ YOE4+ MgmtAssociate degree required; bachelor's preferred. Requires 10+ years of contact center sales leadership, including 4+ years managing multi-site operations, plus sales metrics, coaching, CRM, and contact center systems experience.
2w
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Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly or Nashville or Murfreesboro or Columbia or Shepherdstown or Arlington
$50k/yr RemoteFull Time
4+ YOE1+ MgmtHigh school diploma, 4 years of call center experience, 1 year of supervisory experience, U.S. citizenship, REAL ID or equivalent, wired internet, and MS Office and Salesforce CRM experience.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce CRM
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Contact Center Supervisor
Chesapeake, Virginia, United States
$50k-$62k/yr HybridFull Time
2+ YOE2+ MgmtAssociate's degree required; 2+ years supervisory experience; 1–2 years customer service; strong communication, organizational, coaching, and problem-solving skills; call center/technical support background preferred.
Automatic Call Distribution (ACD)
3w
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Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly or Maryland or South Carolina or Virginia or Utah or West Virginia or Tennessee or Texas
$50k/yr RemoteFull Time
4+ YOE1+ MgmtHigh school diploma, 4 years contact center experience, 1 year supervisory experience, MS Office and Salesforce proficiency, U.S. citizenship, successful background and FBI fingerprint check required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce CRM
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Contact Center Supervisor - Northern Virginia - Hamaker Court
Virginia, United States
$58k-$97k/yr OnsiteFull Time
3+ YOEAssociate degree or equivalent, 3+ years healthcare experience, strong customer service and supervisory skills, knowledge of call center operations and HIPAA compliance.
1w
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Bus Operations Control Center Supervisor
Herndon, Virginia, United States
$61k-$76k/yr OnsiteFull Time
2+ YOE2+ MgmtHigh school education, GED, or equivalent; 2+ years of call center or similar supervisory experience preferred in transportation; strong written and oral communication and computer skills.
GPS, CAD/AVL
1w
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Bus Operations Control Center Supervisor
Lorton, Virginia, United States
OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma, GED, or equivalent; at least 2 years of call center or similar supervisory experience preferred in transportation; strong written and oral communication and computer literacy.
GPS CAD/AVL, Microsoft?
1w
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Bus Operations Control Center Supervisor
Fairfax, Virginia, United States
$61k-$76k/yr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma, GED, or equivalent; 2+ years of call center or similar supervisory experience preferred in transportation; strong written and oral communication; computer literacy; U.S. work authorization required.
GPS CAD/AVL, Microsoft?
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Customer Service Supervisor - Call Center
Richmond, Virginia, United States
$26-$49/hr OnsiteFull Time
3+ YOE2+ MgmtAssociate degree in business, accounting, or related field and 3 years of paraprofessional customer service experience involving escalations, account research, payments, and adjustments; supervisory experience preferred.
Microsoft Office Suite, Oracle, CIS
2w
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Shift Supervisor
Fairfax, Virginia, United States
$22/hr OnsiteFull Time
2+ YOEHigh school diploma or GED and 2+ years of combined dispensary, retail, sales, hospitality, call center, or customer service experience. Requires computer, cash handling, math, and flexible schedule skills.
MJ Freeway, retail POS systems, web browsers
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Supervisor Service Desk
Richmond, Virginia, United States
OnsiteFull Time
Supervisory experience in a service desk or call center; PC and Microsoft Windows support; ITSM/ITIL knowledge; ServiceNow experience; process-improvement experience (Six Sigma/DMAIC); strong communication and analytical skills.
ServiceNow, Service Operations Workspace, Microsoft Windows
1d
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Senior Supervisor, Customer Service
Richmond, Virginia, United States
$87k-$173k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in call center operations, order processing, and customer service leadership, with KPI management, advanced Excel/MS Office, data analysis, and matrix-team leadership experience.
Microsoft Excel, Microsoft Office, ISO, FDA
1d
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Senior Supervisor, Customer Service
Richmond, Virginia, United States
$87k-$173k/yr OnsiteFull Time
4+ YOEBachelor's degree and 4+ years in call center operations, order processing, and customer service leadership. Requires KPI management, advanced Excel/MS Office, data analysis, team leadership, and strong communication skills.
Microsoft Excel, Microsoft Office
4d
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Supervisor, Transportation Breakdown (Cox Fleet)
Cherryville or South Carolina or Rhode Island or Puerto Rico or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or New York or Ohio or Indiana or Illinois or North Dakota or Connecticut or Colorado or California or New Mexico or Washington or Oregon or New Jersey or New Hampshire or Idaho or Minnesota or South Dakota or Michigan or Maryland or Delaware or North Carolina or Alaska or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Iowa or Hawaii or Georgia or Arizona or Arkansas or Alabama or Wyoming
$56k-$83k/yr RemoteFull Time
5+ YOEHigh school diploma/GED and 5 years in transportation or call center operations; alternatives include a related bachelor's degree with 3 years, master's with 1 year, or PhD with up to 1 year. Strong MS Office knowledge required.
Microsoft Office
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