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84 call center manager jobs at 56 companies in Virginia

1mo
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Call Center Manager (On-Site)
Manassas, Virginia, United States
$70k-$100k/yr OnsiteFull Time
F.H. Furr Plumbing, Heating, Air Conditioning & Electrical
F.H. Furr Plumbing, Heating, Air Conditioning & Electrical: Private Mid-Atlantic home-services contractor providing residential plumbing, HVAC, and electrical repairs, maintenance, and installations.
Call center leadership with KPI and workforce management oversight, coaching, escalation management, ADP payroll experience, CRM and contact center platform familiarity, strong communication and analytical skills.
ADP, CRM
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3d
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Manager/Senior Call Center Manager
Glen Allen, Virginia, United States
$65k-$80k/yr HybridFull Time
MediDrive
MediDrive: Private healthcare technology providing non-emergency medical transportation solutions to health plans, providers, and transportation partners.
5+ YOE2+ MgmtRequires 5+ years of contact center experience for Manager level or 7+ for Senior Manager, 2–5 years of management, a bachelor's degree, and leadership of large contact center teams.
Nextiva, Five9, Genesys, Talkdesk, RingCentral, HIPAA
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Call Center Supervisor
Florida or Illinois or Indiana or Missouri or South Carolina or Virginia
$48k/yr RemoteFull Time
IonTuition
IonTuition: Private student-loan repayment technology and servicing helping colleges, employers, and borrowers manage education debt.
1+ MgmtRemote call center supervisor with 1+ year management experience, bachelor\u0002s preferred, strong communication, coaching, KPI monitoring, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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1w
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Call Center Representative
Richmond, Virginia, United States
$18-$21/hr OnsiteFull Time
Capital Area Health Network
Capital Area Health Network: Nonprofit federally qualified health center providing affordable medical, dental, behavioral, and related care to underserved Richmond-area residents.
1+ YOE2+ MgmtHigh school diploma or equivalent required; 1–3 years of customer service experience and 2–3 years of supervisory experience required. Call center or healthcare experience, computer skills, communication, leadership, and problem-solving abilities required.
eClinicalWorks, NextGen, Epic, Microsoft Office Suite, Electronic Health Record (EHR)
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5d
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Remote Call Center Agent
Charlotte or Nashville or Orem or Houston or Tucson or Reno or California or Colorado or Florida or Georgia or Illinois or Massachusetts or New Jersey or New York or Oregon or Virginia or Canada
$19-$21/hr RemoteFull Time
Jerry Insurance Agency
Jerry Insurance Agency: AI-powered insurance brokerage and car-care app helping American drivers compare coverage, maintain vehicles, and drive safely.
2+ YOERequires 2+ years of call center experience, multitasking ability, competing-priority management, and a passion for helping customers. Employer pays for required P&C licensing within 60 days.
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Call Center Supervisor (On-Site)
Manassas, Virginia, United States
$55k-$80k/yr OnsiteFull Time
Apex Service Partners
Apex Service Partners: Home services platform partnering with regional service providers.
Supervisory experience in a call/contact center, strong coaching and communication skills, KPI and workforce management experience, escalation handling, ADP payroll familiarity, and ability to analyze operational data.
ADP, CRM
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CALL CENTER REPRESENTATIVE
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Utah or Virginia or Wisconsin or New York or Illinois or Puerto Rico
$45k-$50k/yr RemoteFull Time
CenterLight Health System
CenterLight Health System: Not-for-profit New York healthcare system providing PACE, home care, and housing to older adults aging in their communities.
1+ YOEManage high-volume inbound/outbound calls, schedule appointments in EMR, verify patient information, maintain HIPAA confidentiality; bilingual Korean, 1–2 years customer service experience, 40 WPM typing, proficiency with Microsoft Office.
Electronic Medical Records (EMR), Microsoft Word, Microsoft Excel, Microsoft Outlook
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2d
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Agent, In House Marketing Call Center
Williamsburg, Virginia, United States
$13/hr OnsiteFull Time
Travel + Leisure Co.
Travel + Leisure Co.New York Stock Exchange: TNL: The world’s leading vacation ownership and travel membership.
0.5+ YOEHigh school diploma/GED, Salesforce CRM experience, and at least 6 months of call center, reservations, or equivalent customer service experience. Requires strong communication, listening, problem-solving, and deadline-management skills.
Salesforce
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Benefits Call Center Representative
Chesapeake, Virginia, United States
$30k-$37k/yr OnsiteFull Time
Conduent
ConduentNASDAQ: CNDT: Global provider of business process services and IT solutions.
High school diploma or equivalent, ability to pass background check and drug test, strong organization and time-management, professional communication and customer-service skills.
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Benefits Call Center Representative
Chesapeake, Virginia, United States
$16/hr OnsiteFull Time
Conduent
ConduentNASDAQ: CNDT: Global provider of business process services and IT solutions.
High school diploma or equivalent, pass criminal background and drug test, strong organization/time management and customer service skills, ability to follow instructions and maintain confidentiality.
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2mo
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Lead Call Center Representative
Chevy Chase or Washington or Falls Church
$23-$24/hr OnsiteFull Time
Reiter, Hill & Johnson of Advantia
Reiter, Hill & Johnson of Advantia: Private women's healthcare provider serving women through obstetrics, gynecology, maternal-fetal medicine, and related specialty care.
2+ YOEHigh school diploma/GED required (Associate preferred), 2+ years customer support experience in a medical/clinical office, experience with EMR/Athena/Greenway/Phreesia, strong phone and communication skills, multitasking, occasional travel, background check and COVID/Flu vaccination required.
EMR, Athena, Greenway, Phreesia
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1w
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Call Center Sales Representative
Washington or Oregon or California or Colorado or Utah or Nevada or Arizona or North Carolina or Georgia or Maryland or Virginia
$30/hr RemotePart Time
Cogir Management USA, Inc.
Cogir Management USA, Inc.: Private senior living operator providing independent living, assisted living, and memory care for older adults.
High school diploma or equivalent and prior senior living sales or customer service experience required; strong phone communication, computer skills, independent time management, and flexible availability needed.
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3d
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AM Sales Manager (Call Center)
Norfolk, Virginia, United States
$52k/yr HybridFull Time
Life Protect 24/7
Life Protect 24/7: Private medical-alert service provider helping older adults live independently through 24/7 emergency monitoring.
2+ YOE2+ MgmtHigh school diploma or equivalent, 2 years leading call center teams, 1 year leading remote teams, and experience monitoring call quality, call queues, coaching sales, and motivating representatives.
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2d
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Call Center Advisor-Growth into Management
Falls Church or Maryland or Virginia or United States
$15-$40/hr OnsiteFull Time
Ameritech Construction
Ameritech Construction: Private Northern Virginia contractor serving homeowners with windows, doors, siding, roofing, and insulation.
Seeks outgoing, reliable, money-motivated candidates with appointment-setting skills, basic computer knowledge, strong work ethic, and ability to work independently; relevant customer-facing experience is a plus.
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3mo
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Program Manager [Call Center]
Quantico, Virginia, United States
HybridFull Time
Exigent Services
Exigent Services: U.S.-based service-disabled veteran-owned small business providing management consulting and professional services for Department of Defense missions.
10+ YOEMaster's degree in management, healthcare administration, psychology, social work, or related field (or 6 additional years of relevant experience); 10+ years government contracts or large healthcare program management; knowledge of mental health, TBI care, and healthcare system transitions; strong leadership and communication; multi-site program co...
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Contact Center & Dispatching Manager
Sterling, Virginia, United States
OnsiteFull Time
AllTech Services
AllTech Services: Family-owned Northern Virginia HVAC, plumbing, and electrical services serving homeowners and businesses.
5+ YOE5+ MgmtRequires 5+ years of leadership in dispatch, customer service, or call center management within HVAC, plumbing, or service trades; decision-making and team leadership skills. ServiceTitan experience is a plus.
ServiceTitan, Nexstar
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3w
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Data Center Manager (Night Shift)
Manassas, Virginia, United States
$78k-$137k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
4+ YOE2+ MgmtRequires 4+ years of IT experience or a relevant bachelor's degree, 2+ years of people management, and 2+ years of data center or mission-critical operations and on-call support experience.
AWS, Linux
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2w
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Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly or Nashville or Murfreesboro or Columbia or Shepherdstown or Arlington
$50k/yr RemoteFull Time
The Bowen Group
The Bowen Group: Government-services firm providing strategic communications, behavioral health, wellness, and program management for military members, veterans, and families.
4+ YOE1+ MgmtHigh school diploma, 4 years of call center experience, 1 year of supervisory experience, U.S. citizenship, REAL ID or equivalent, wired internet, and MS Office and Salesforce CRM experience.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce CRM
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3mo
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Patient Services Specialist - Call Center
Falls Church, Virginia, United States
OnsiteFull Time
Virginia Heart
Virginia Heart: Private Northern Virginia cardiovascular medical practice providing cardiology, sleep medicine, and related care to local patients.
1+ YOE1+ year call center experience preferred; medical/managed care experience preferred; strong communication; bilingual in Spanish a plus; proficient with MS Word/Outlook/IE.
Microsoft Word, Microsoft Outlook, Internet Explorer
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3w
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Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly or Maryland or South Carolina or Virginia or Utah or West Virginia or Tennessee or Texas
$50k/yr RemoteFull Time
The Bowen Group
The Bowen Group: Government-services firm providing strategic communications, behavioral health, wellness, and program management for military members, veterans, and families.
4+ YOE1+ MgmtHigh school diploma, 4 years contact center experience, 1 year supervisory experience, MS Office and Salesforce proficiency, U.S. citizenship, successful background and FBI fingerprint check required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce CRM
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