377 chat jobs at 116 companies in Gainesville, GA
3mo
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Senior Digital Product Manager, Conversational AI - Web Chat & Voice
Atlanta, Georgia, United States
HybridFull Time
5+ YOE5+ years digital/product experience with ownership of conversational AI chat or voice; experience with conversational AI platforms, vendor management, EM/analytics, AI governance, and cross-functional stakeholder collaboration.
Cognigy, LivePerson, Google Contact Center AI, Amazon Lex
1d
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Microsoft Dynamics Technical Project Manager
Dallas or Houston or Atlanta or New Jersey or New York City or San Francisco or Chicago
$89k-$207k/yr OnsiteFull Time
Requires Dynamics 365 CRM knowledge, contact center program and large CCaaS implementation experience, IVR, CTI, chat, integrations, global rollouts, risk identification, vendor collaboration, and end-to-end D365 contact center delivery.
Microsoft Dynamics 365, Microsoft Dynamics 365 CRM, CCaaS, IVR, CTI, Chat, Avaya, Genesys
1w
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Fishing Enthusiast - Customer Service Representative - Tackle Warehouse - Alpharetta, GA
Alpharetta, Georgia, United States
$16-$18/hr OnsitePart Time
Provide customer support via phone/chat/email, strong communication, product knowledge (fishing), Microsoft Office proficiency, problem-solving and multi-tasking skills.
Microsoft Office Suite, racquet stringing machine
4w
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Client Support Specialist
Milton or Alpharetta
HybridFull Time
0.25+ YOEProvide customer support via ticketing, email, chat and phone; use Office 365 tools; meet SLAs; 3+ months customer-facing experience; strong communication and organization.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, LiveChat
3w
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
1+ YOE1+ year technical contact center/customer service experience preferred, strong problem-solving, communication, multitasking, and basic technical skills; ability to support via phone,email,chat.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, MS Teams, JIRA, Salesforce, Confluence, MyCRM, RNW
1mo
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Service Express Operator
Atlanta, Georgia, United States
OnsiteFull Time
0+ YOEAnswer and process guest requests via phone, email, chat and mobile devices; log requests; provide property and local information. High school diploma/GED preferred; no prior experience required.
1mo
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Technical Support Analyst
Duluth, Georgia, United States
OnsiteFull Time
Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
ANSI X12 EDI, CMS 1500, UB-04, Salesforce
3w
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
1+ YOEProvide technical support via phone/email/chat, troubleshoot and research solutions, document interactions in CRM, and participate in 24/7 on-call rotation; 1+ year contact center experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, Microsoft Teams, JIRA, Salesforce, Confluence, MyCRM, RNW, CRM
1mo
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Customer Service Representative I
Hayesville, North Carolina, United States
OnsiteFull Time
High school diploma/GED, strong customer service and verbal communication, proficiency with computer applications and accurate data entry, ability to diagnose and troubleshoot technical inquiries via phone/email/chat.
2w
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Technical & Warranty Support Rep I
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEMechanical/electrical troubleshooting and customer service via phone/email/chat; 2 years customer service experience, typing 50 WPM, high school diploma or equivalent, technical aptitude preferred.
Oracle EBS, Microsoft Office
1mo
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Client Support Specialist
Boston or Plano or St. Petersburg or St. Louis or Atlanta or Morristown or Hyderabad
$19-$24/hr HybridFull Time
1+ YOEAssociate degree +1 year customer support (or HS/GED +3 years). Experience with chat/email support, CRM/ticketing tools, strong written communication, problem-solving, and proficiency with AI tools.
CRM systems, ticketing platforms, customer support tools, AI tools
2mo
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Call Center Representative - Afternoon / Evening
Duluth, Georgia, United States
RemoteFull Time
High school diploma; strong customer-service mindset, excellent communication, detail-oriented, tech-savvy with email/chat; call center experience a plus; training provided; must reside in a state where the company is hiring.
1mo
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Senior Strategic Program Manager
Atlanta or United States
$145k-$195k/yr RemoteFull Time
8+ YOE8+ years in program/strategic operations with experience in SaaS or e-commerce, proven cross-functional leadership, AI fluency (Claude Chat, Cowork, Code), proficiency with Jira/Asana/Monday.com/Smartsheet, and strong executive communication.
Claude Chat, Cowork, Code, Jira, Asana, Monday.com, Smartsheet
2mo
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Bilingual Customer Support Specialist
Atlanta, Georgia, United States
$23-$25/yr HybridFull Time
Customer support experience delivering phone/email/chat support; familiarity with SQL, DevExpress, ChildPlus, ticketing/VOIP/API tools; strong communication, analytical, and technical writing skills; Bachelor's degree preferred or equivalent experience.
SQL, DevExpress, ChildPlus, VOIP, API
1mo
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Fraud Representatives - Credit Card - 2nd shift
Kennesaw, Georgia, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year customer/client service experience, intermediate computer proficiency, strong communication and problem-solving skills, ability to handle inbound calls/chats/emails and follow procedures for fraud resolution.
1mo
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Loan Sales Specialist
Bethlehem, Georgia, United States
OnsiteFull Time
High school diploma or GED required. Customer-facing sales, collections or customer service experience preferred. Strong communication, multitasking, goal orientation, and ability to use phone/email/chat and internal systems. Bilingual Spanish preferred.
1mo
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Jr. Service Desk Analyst, Technician
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEProvide Level 1 IT support via ServiceNow, phone, email and chat; perform initial troubleshooting and remote remediation; document incidents in ServiceNow. Requires High School diploma, 2+ years deskside support, U.S. citizenship, ITIL preferred.
ServiceNow
1mo
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Customer Service Representative (Dispute Resolution) Intermediate
Atlanta, Georgia, United States
$22/hr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years customer support experience (phone/online/chat), available for 6 weeks fixed training and onsite schedule, dependable, able to type ≥20 WPM, strong communication and problem-solving for dispute resolution.
1mo
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Virtual Sales Expert
Atlanta, Georgia, United States
$15-$20/hr OnsiteFull Time
1+ YOEOn-camera/video/chat/phone sales, meet sales goals, process orders and contracts in point-of-sale systems, product demos, 1–3 years retail or call-center sales experience preferred, ability to sit/stand for long durations.
1mo
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Sales Associate
San Francisco or Denver or New York City or Las Vegas or Chicago or Atlanta or Phoenix or United States
$23-$25/hr HybridFull Time
1+ YOEMinimum 1 year high-volume sales or customer-service experience with cross-selling/up-selling and quota/KPIs; strong written and verbal communication; day-to-day use of AI tools; ability to manage inbound calls/chats/emails and accurately document in Salesforce.
Salesforce