2w
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Support Specialist (Chat, Emails, Calls) Remote
Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$19/hr RemoteFull Time
2+ YOE2+ years call center customer service experience, strong written and verbal skills, 50+ WPM keyboarding, Microsoft Office proficiency, ability to handle high volume of calls/chats/emails, reliable home workspace, required internet speeds.
Microsoft Office
2mo
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Senior Digital Product Manager, Conversational AI - Web Chat & Voice
Atlanta, Georgia, United States
HybridFull Time
5+ YOE5+ years digital/product experience with ownership of conversational AI chat or voice; experience with conversational AI platforms, vendor management, EM/analytics, AI governance, and cross-functional stakeholder collaboration.
Cognigy, LivePerson, Google Contact Center AI, Amazon Lex
1w
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Patient Representative I
Lawrenceville, Georgia, United States
OnsiteFull Time
2+ YOEProvide patient access support, navigate communications and processes, handle inquiries via EMR/email/chat, and deliver excellent customer service.
Electronic Medical Record (EMR)
6d
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Virtual Patient Coordinator (Mandarin Speaking)
Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or New Jersey or Nevada or New York or Oregon or Pennsylvania or Texas or Virginia or Washington
$23-$27/hr RemoteFull Time
Customer-facing experience, Bachelor's degree, strong communication, Mandarin and English proficiency, ability to register patients and manage phone/email/chat interactions.
1w
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Customer Care Specialist I (Remote)
California or Florida or Georgia or Illinois or Indiana or Minnesota or Montana or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Virginia
$19-$22/hr RemoteFull Time
Proven customer support experience handling phone/email/chat, strong communication and problem-solving, familiarity with CRM, high school diploma or equivalent preferred.
CRM
4w
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Customer Solutions Specialist (Second Shift)
Chalfont or District of Columbia or Delaware or Georgia or Massachusetts or Maryland or North Carolina or New Jersey or Ohio or Pennsylvania or South Carolina or Utah or Virginia or United States
RemoteFull Time
Exceptional communication skills; experience supporting customers across chat, email, phone, and social; familiarity with marketing technologies; ability to educate and troubleshoot for small business customers.
Slack, Google Meet, Confluence, JIRA
1w
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Customer Support Specialist I (Remote OR Onsite: Richmond, VA)
Richmond or California or Florida or Georgia or Illinois or Indiana or Minnesota or Montana or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Virginia or United States
$19-$22/hr HybridFull Time
High school diploma, proven customer support experience, strong phone/email/chat skills, CRM familiarity, multitasking and problem-solving; DMV/title experience preferred.
CRM
2w
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Client Support Specialist
Milton or Alpharetta
HybridFull Time
0.25+ YOEProvide customer support via ticketing, email, chat and phone; use Office 365 tools; meet SLAs; 3+ months customer-facing experience; strong communication and organization.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, LiveChat
1mo
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Business Development Coordinator
Waynesboro, Georgia, United States
OnsiteFull Time
Previous customer-service experience, strong computer skills, valid driver's license, excellent communication, CRM use, ability to respond to phone/internet/chat inquiries and schedule sales appointments.
1w
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
1+ YOE1+ year technical contact center/customer service experience preferred, strong problem-solving, communication, multitasking, and basic technical skills; ability to support via phone,email,chat.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, MS Teams, JIRA, Salesforce, Confluence, MyCRM, RNW
3mo
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Customer Service Representative
Alpharetta, Georgia, United States
OnsiteFull Time
High school diploma or equivalent, authorized to work in the U.S., prior experience in a dealership customer service or administrative role preferred; strong communication, problem solving, phone/chat skills, and basic math.
1mo
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Technical Support Analyst
Duluth, Georgia, United States
OnsiteFull Time
Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
ANSI X12 EDI, CMS 1500, UB-04, Salesforce
1w
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Customer Service Rep (4126)
Snellville, Georgia, United States
OnsitePart Time
Provide phone/email/chat customer support, process orders/refunds, use CRM, strong communication, problem-solving, high school diploma preferred; flexible hours including weekends/holidays.
CRM
1w
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
1+ YOEProvide technical support via phone/email/chat, troubleshoot and research solutions, document interactions in CRM, and participate in 24/7 on-call rotation; 1+ year contact center experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, Microsoft Teams, JIRA, Salesforce, Confluence, MyCRM, RNW, CRM
4d
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Technical & Warranty Support Rep I
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEMechanical/electrical troubleshooting and customer service via phone/email/chat; 2 years customer service experience, typing 50 WPM, high school diploma or equivalent, technical aptitude preferred.
Oracle EBS, Microsoft Office
3w
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Service Express Operator
Atlanta, Georgia, United States
OnsiteFull Time
0+ YOEAnswer and process guest requests via phone, email, chat and mobile devices; log requests; provide property and local information. High school diploma/GED preferred; no prior experience required.
2d
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Bloomingdale's Digital Customer Care Specialist - Late schedule, Full-Time, Hybrid, With Weekends
Atlanta, Georgia, United States
$18-$27/hr HybridFull Time
Provide high-touch customer support across phone, chat, and email; strong verbal/written communication, multitasking, problem-solving, and comfort with multiple computer systems; ability to handle financial transactions.
1mo
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Client Support Specialist
Boston or Plano or St. Petersburg or St. Louis or Atlanta or Morristown or Hyderabad
$19-$24/hr HybridFull Time
1+ YOEAssociate degree +1 year customer support (or HS/GED +3 years). Experience with chat/email support, CRM/ticketing tools, strong written communication, problem-solving, and proficiency with AI tools.
CRM systems, ticketing platforms, customer support tools, AI tools
2w
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Lead Development Representative - Spanish
Arkansas or Colorado or Florida or Georgia or Kansas or North Carolina or New Hampshire or New Jersey or Ohio or Oklahoma or Oregon or Pennsylvania or Tennessee or Texas or Virginia
RemoteFull Time
Bilingual English/Spanish customer-service skills, high school diploma or equivalent, ability to type quickly, handle high call/chat volume, CRM experience, pass assessments/background/drug screen.
CRM
1mo
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Customer Care Rep
Augusta, Georgia, United States
OnsiteFull Time
Provide phone, chat, and video support; resolve customer issues within SLA; maintain knowledge of online/mobile banking and internal systems (Gila, Freshdesk); strong written/verbal communication and organization skills.
Gila, Freshdesk, Microsoft Office Suite
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