566 chat jobs at 168 companies in Gaithersburg, MD

2d
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Digital Customer Service Representative (DCSR)
Sterling, Virginia, United States
OnsiteFull Time
Akina Pharmacy
Akina Pharmacy: Compounding pharmacy providing personalized medications for people and animals.
1+ YOERequires 1–2 years of customer service experience, strong written and verbal communication, multitasking, accurate documentation, CRM and chat-system proficiency, and Microsoft Office skills. AI experience is preferred.
Customer Relationship Management (CRM), Microsoft Word, Microsoft Excel, Microsoft Outlook, ChatGPT, OpenAI, DataAnnotationTech
2w
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Director of Sales and Marketing Technology
Reston, Virginia, United States
$149k-$167k/yr OnsiteFull Time
Stanley Martin Homes
Stanley Martin Homes: Designs and builds residential homes and master-planned communities.
Leadership experience managing Salesforce and marketing technology stacks, strong strategic and communication skills, familiarity with email/AI/chat integrations; Salesforce certifications desirable.
Microsoft Office Suite, Microsoft SharePoint, Looker, Microsoft Teams, Salesforce, Marketing Cloud
2w
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Sales Associate, Jewelry (Part-time)
Washington, District of Columbia, United States
$22-$24/hr OnsitePart Time
Brilliant Earth
Brilliant EarthNASDAQ: BRLT: Retailer of ethically sourced diamonds and fine jewelry.
Provide luxury customer service, meet/exceed sales targets, manage leads via appointments, phone, and chat, strong communication and product knowledge, weekend availability required.
ERP
2mo
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Senior Customer Care Coordinator
Reston, Virginia, United States
OnsiteFull Time
Graduate Management Admission Council
Graduate Management Admission Council: Provides assessments and services for graduate management education.
Experience handling Tier 2+ customer support across phone, email, and chat; case management, reporting and analysis, process improvement, and familiarity with AI-driven customer service workflows.
3w
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Automotive Service Appointment Coordinator
Severna Park, Maryland, United States
$17/hr HybridFull Time
Sheehy Subaru Hagerstown
Sheehy Subaru Hagerstown: Operates an automotive dealership offering vehicle sales and services.
Scheduling and confirming service appointments, customer communication via phone/online/chat, strong computer skills (Outlook, Excel, Word), valid driver’s license and clean driving record.
Microsoft Outlook, Microsoft Excel, Microsoft Word
3w
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Automotive Service Appointment Coordinator
Severna Park, Maryland, United States
$17/hr HybridFull Time
Sheehy Auto Stores
Sheehy Auto Stores: Operates a network of automotive dealerships in the Mid-Atlantic.
Schedule and confirm service appointments; communicate with customers via phone/online/chat; strong computer skills (Outlook, Excel, Word); valid driver’s license and clean driving record.
Outlook, Microsoft Excel, Word
2mo
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Customer Experience Concierge
Rockville, Maryland, United States
$20-$25/hr OnsiteFull Time
Roda
Roda: Mobile automotive repair and maintenance service.
3+ YOE3+ years client service experience, CRM proficiency, strong oral communication, proactive problem solving, ability to manage inbound calls/chats, dispatch drivers, and optimize daily schedules.
1mo
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Customer Service Representative
Inwood, West Virginia, United States
$16-$18/hr OnsiteFull Time
Guild Garage Group
Guild Garage Group: Provider of residential and commercial garage door services.
1+ YOE1+ year customer service experience, high school diploma, excellent communication, multitasking, familiarity with ServiceTitan a plus, able to handle high call volume across phone/email/chat.
ServiceTitan
2w
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Senior Designer, Conversational AI - Remote
Minnetonka or Minneapolis or Washington
$92k-$164k/yr RemoteFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
4+ YOE4+ years designing complex chat/voice experiences or 1+ years designing conversational AI; experience with LLMs, bot platforms, prompt engineering, strong collaboration and portfolio of relevant work.
LLMs, bot platforms
1mo
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Part-Time Crisis Worker
Oakton, Virginia, United States
$18-$21/hr RemotePart Time
HopeLink Behavioral Health
HopeLink Behavioral Health: Provides behavioral health, crisis, and suicide intervention services.
Completion of mandatory 120+-hour HopeLink Crisis Worker training; ability to provide crisis support via phone/chat/text, strong communication, typing and decision-making skills, and empathy.
3w
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Automotive Service Appointment Coordinator
Severna Park, Maryland, United States
$17/hr OnsiteFull Time
Mills Auto Group
Mills Auto Group: Sells and services new and pre-owned vehicles through dealerships.
Schedule and confirm service appointments; communicate with customers via phone/online/chat; strong computer skills with Microsoft Outlook, Excel, Word; valid driver's license and clean driving record.
Microsoft Outlook, Microsoft Excel, Microsoft Word
3w
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Technical Support Agent (Access)
Bethesda, Maryland, United States
$19/hr OnsiteFull Time
Brivo
Brivo: Cloud-native platform for physical security and video surveillance management.
2+ YOE2+ years relevant experience; electronics, networking, Linux knowledge; strong verbal/written communication and problem-solving; able to support customers via phone/chat/email using Zoho Desk.
Zoho Desk, Linux
3w
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Automotive Service Appointment Coordinator
Severna Park, Maryland, United States
$17/hr HybridFull Time
Sheehy Auto Stores
Sheehy Auto Stores: Automotive dealership group selling and servicing motor vehicles.
Schedule and confirm service appointments, communicate via phone/online/chat, strong computer skills (Outlook, Excel, Word), valid driver’s license and clean driving record, excellent customer service.
Microsoft Outlook, Microsoft Excel, Microsoft Word
3w
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Customer Service Healthcare Representative
Washington, District of Columbia, United States
OnsiteFull Time
Ibex
IbexNASDAQ: IBEX: Provides technology-enabled customer experience and business process outsourcing services.
Provide member support for health insurance inquiries; strong verbal/written communication, problem-solving, high-volume phone/chat/email handling, CRM proficiency, high school diploma, 18+.
CRM
1mo
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Loan Sales Specialist
Herndon, Virginia, United States
$18-$22/hr OnsiteFull Time
OneMain Financial
OneMain FinancialNYSE: OMF: Provides personal loans and credit cards to nonprime consumers.
High school diploma or GED required; customer-facing sales or collections experience preferred; ability to engage customers via phone, email, chat and internal systems; goal-oriented with strong multitasking and communication skills.
1mo
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AI Front-End Developer, Senior
Washington, District of Columbia, United States
$99k-$225k/yr RemoteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
7+ YOE7+ years software engineering experience, 5+ years building AI/LLM/chat/front-end streaming UIs, strong React/TypeScript and Python skills, real-time UI and web performance expertise, BS in Computer Science.
Chainlit, React, TypeScript, JavaScript, Python, WebSocket, SSE, Mermaid, GeoJSON, Microsoft Azure, CI/CD, CSS, LLM
1mo
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Product Manager
Washington DC, District of Columbia, United States
$79k-$90k/yr OnsiteFull Time
Lumin Digital
Lumin Digital: Cloud-native digital banking platform for financial institutions.
Customer-facing support role: respond to inquiries via phone/email/chat, resolve issues, log interactions in CRM, collaborate with product teams; strong communication and problem-solving skills; high school diploma required, bachelor's preferred.
Zendesk, Salesforce, CRM
1mo
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AI Front-End Developer, Senior
Washington, District of Columbia, United States
$99k-$225k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
7+ YOE7+ years software engineering; 5+ years building AI/LLM/chat/agentic products; strong React and TypeScript/JavaScript; Python backend experience; real-time UI (WebSocket/SSE); accessibility and performance expertise; Bachelor's in Computer Science.
Chainlit, TypeScript, JavaScript, React, Python, WebSocket, SSE, Mermaid, GeoJSON, Microsoft Azure, CSS
1mo
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Mission Planner Support
Annapolis Junction, Maryland, United States
$56k-$111k/yr OnsiteFull Time
CACI
CACINYSE: CACI: Provides information technology and professional services to government clients.
Active TS/SCI with CI polygraph, prior DoD/DoW SIGINT or mission management experience (35N/S, CTT/CTR, 1N2/4), strong communications, ability to work under stress, UNIX/SUN/Linux and web/chat tools experience, mission management certification preferred.
UNIX, SUN, Linux, web-based applications, operational chat rooms
1w
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Environmental Project Manager II
Reston, Virginia, United States
$108k-$167k/yr OnsiteFull Time
HydroGeoLogic
HydroGeoLogic: Provides environmental engineering and remediation services to federal agencies.
6+ YOE6+ years managing EPA/DoD/DOE CERCLA/RCRA investigation and remediation projects; bachelor\u0002s in relevant environmental/engineering field; strong technical writing, data analysis, and Microsoft Office skills; willingness to support fieldwork.
Microsoft Office Suite, Microsoft Project, Microsoft Copilot, ChatGPT, Claude