424 chat jobs at 114 companies in Milton, GA
3mo
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Senior Digital Product Manager, Conversational AI - Web Chat & Voice
Atlanta, Georgia, United States
HybridFull Time
5+ YOE5+ years digital/product experience with ownership of conversational AI chat or voice; experience with conversational AI platforms, vendor management, EM/analytics, AI governance, and cross-functional stakeholder collaboration.
Cognigy, LivePerson, Google Contact Center AI, Amazon Lex
1d
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Microsoft Dynamics Technical Project Manager
Dallas or Houston or Atlanta or New Jersey or New York City or San Francisco or Chicago
$89k-$207k/yr OnsiteFull Time
Requires Dynamics 365 CRM knowledge, contact center program and large CCaaS implementation experience, IVR, CTI, chat, integrations, global rollouts, risk identification, vendor collaboration, and end-to-end D365 contact center delivery.
Microsoft Dynamics 365, Microsoft Dynamics 365 CRM, CCaaS, IVR, CTI, Chat, Avaya, Genesys
4w
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Client Support Specialist
Milton or Alpharetta
HybridFull Time
0.25+ YOEProvide customer support via ticketing, email, chat and phone; use Office 365 tools; meet SLAs; 3+ months customer-facing experience; strong communication and organization.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, LiveChat
3w
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
1+ YOE1+ year technical contact center/customer service experience preferred, strong problem-solving, communication, multitasking, and basic technical skills; ability to support via phone,email,chat.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, MS Teams, JIRA, Salesforce, Confluence, MyCRM, RNW
2w
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Technical & Warranty Support Rep I
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEMechanical/electrical troubleshooting and customer service via phone/email/chat; 2 years customer service experience, typing 50 WPM, high school diploma or equivalent, technical aptitude preferred.
Oracle EBS, Microsoft Office
3w
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
1+ YOEProvide technical support via phone/email/chat, troubleshoot and research solutions, document interactions in CRM, and participate in 24/7 on-call rotation; 1+ year contact center experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, Microsoft Teams, JIRA, Salesforce, Confluence, MyCRM, RNW, CRM
1mo
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Technical Support Analyst
Duluth, Georgia, United States
OnsiteFull Time
Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
ANSI X12 EDI, CMS 1500, UB-04, Salesforce
1mo
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Service Express Operator
Atlanta, Georgia, United States
OnsiteFull Time
0+ YOEAnswer and process guest requests via phone, email, chat and mobile devices; log requests; provide property and local information. High school diploma/GED preferred; no prior experience required.
1mo
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Client Support Specialist
Boston or Plano or St. Petersburg or St. Louis or Atlanta or Morristown or Hyderabad
$19-$24/hr HybridFull Time
1+ YOEAssociate degree +1 year customer support (or HS/GED +3 years). Experience with chat/email support, CRM/ticketing tools, strong written communication, problem-solving, and proficiency with AI tools.
CRM systems, ticketing platforms, customer support tools, AI tools
1w
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Bilingual Loan Sales Specialist
Douglasville, Georgia, United States
OnsiteFull Time
High school/GED required; bilingual Spanish; customer service/sales/collections experience preferred; ability to multitask, manage loan lifecycle, maintain compliance, and communicate via phone,email,chat and internal systems.
2mo
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Call Center Representative - Afternoon / Evening
Duluth, Georgia, United States
RemoteFull Time
High school diploma; strong customer-service mindset, excellent communication, detail-oriented, tech-savvy with email/chat; call center experience a plus; training provided; must reside in a state where the company is hiring.
1mo
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Senior Strategic Program Manager
Atlanta or United States
$145k-$195k/yr RemoteFull Time
8+ YOE8+ years in program/strategic operations with experience in SaaS or e-commerce, proven cross-functional leadership, AI fluency (Claude Chat, Cowork, Code), proficiency with Jira/Asana/Monday.com/Smartsheet, and strong executive communication.
Claude Chat, Cowork, Code, Jira, Asana, Monday.com, Smartsheet
2mo
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Bilingual Customer Support Specialist
Atlanta, Georgia, United States
$23-$25/yr HybridFull Time
Customer support experience delivering phone/email/chat support; familiarity with SQL, DevExpress, ChildPlus, ticketing/VOIP/API tools; strong communication, analytical, and technical writing skills; Bachelor's degree preferred or equivalent experience.
SQL, DevExpress, ChildPlus, VOIP, API
1mo
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Fraud Representatives - Credit Card - 2nd shift
Kennesaw, Georgia, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year customer/client service experience, intermediate computer proficiency, strong communication and problem-solving skills, ability to handle inbound calls/chats/emails and follow procedures for fraud resolution.
1mo
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Jr. Service Desk Analyst, Technician
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEProvide Level 1 IT support via ServiceNow, phone, email and chat; perform initial troubleshooting and remote remediation; document incidents in ServiceNow. Requires High School diploma, 2+ years deskside support, U.S. citizenship, ITIL preferred.
ServiceNow
1mo
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Customer Service Representative (Dispute Resolution) Intermediate
Atlanta, Georgia, United States
$22/hr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years customer support experience (phone/online/chat), available for 6 weeks fixed training and onsite schedule, dependable, able to type ≥20 WPM, strong communication and problem-solving for dispute resolution.
1mo
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Virtual Sales Expert
Atlanta, Georgia, United States
$15-$20/hr OnsiteFull Time
1+ YOEOn-camera/video/chat/phone sales, meet sales goals, process orders and contracts in point-of-sale systems, product demos, 1–3 years retail or call-center sales experience preferred, ability to sit/stand for long durations.
1mo
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Sales Associate
San Francisco or Denver or New York City or Las Vegas or Chicago or Atlanta or Phoenix or United States
$23-$25/hr HybridFull Time
1+ YOEMinimum 1 year high-volume sales or customer-service experience with cross-selling/up-selling and quota/KPIs; strong written and verbal communication; day-to-day use of AI tools; ability to manage inbound calls/chats/emails and accurately document in Salesforce.
Salesforce
2mo
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Senior Director of Performance Marketing
Atlanta, Georgia, United States
OnsiteFull Time
7+ YOE7+ years integrated marketing leadership with ownership of performance marketing, creative, lifecycle/email, and operations; proven lead generation and revenue impact; strong AI/automation fluency; experience hiring and managing multidisciplinary teams.
ChatGPT
2mo
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BCG Platinion | Manager, Enterprise Solutions
Atlanta or Austin or Boston or Brooklyn or Chicago or Dallas or Denver or Detroit or Durham or Houston or Miami or Minneapolis or Nashville or New York or Philadelphia or Pittsburgh or Summit or Washington
$190k/yr OnsiteFull Time
6+ YOE6+ years in IT/ERP consulting or project management, experience with end-to-end ERP implementations, business process design, excellent communication and analytical skills, willingness to travel globally.
SAP, Salesforce, Oracle, NetSuite, Fusion, JD Edwards, PeopleSoft, Workday, ChatGPT, Claude