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Contact Center Agent II (Remote)
Edgewater, Florida, United States
RemoteFull Time
0.25+ YOETier 2 support experience (min. 3 months), ability to handle inbound/outbound calls, chats and emails, de-escalate and troubleshoot, Windows PC required (company will install applications), familiarity with Freshdesk and coordinating delivery details.
Microsoft Windows, Freshdesk