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2 chat support agent jobs at 1 company in Ormond Beach, FL

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Contact Center Agent II (Remote)
Edgewater, Florida, United States
RemoteFull Time
TicketNetwork
TicketNetwork: Marketplace and software provider for the live event ticketing industry.
Experience as a Tier 2 agent (at least 3 months), ability to make/receive calls, de-escalate and troubleshoot, multi-channel support (phone/chat/email), Windows PC required, able to install company apps.
Freshdesk, Windows
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4h
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Contact Center Agent II (Remote)
Edgewater, Florida, United States
RemoteFull Time
TicketNetwork
TicketNetwork: Online marketplace and software platform for event ticket sales.
0.25+ YOETier 2 customer support experience (≥3 months), ability to handle inbound/outbound calls, chat and email, de-escalation skills, Windows PC with installable apps, strong communication.
Freshdesk, Windows
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