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124 chat support jobs at 92 companies in California

1mo
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Remote Chat & Email Support Representative
San Jose, California, United States
RemoteFull Time
Qureos
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven customer support experience with strong written communication, problem-solving, time-management, CRM proficiency, and ability to work independently in a remote home environment with high-speed internet.
CRM
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1mo
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Sales Support Specialist/セールスアシスタント
Yokohama or Tokyo or San Francisco or Austin or Toronto
OnsiteFull Time
ai&
ai&: Vertically integrated AI infrastructure and model services platform.
1+ YOE1+ years in sales operations/support or commercial finance; strong numeracy; proficiency with Google Workspace, Microsoft 365, and CRM; experience with Salesforce and AI tools preferred; strong written communication for email/chat.
Google Workspace, Microsoft 365, CRM, SFA, Salesforce, Copilot, ChatGPT, Notion AI, Claude, ERP
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2mo
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Customer Support Specialist
California or United States
$20-$27/hr RemoteFull Time
InfoTrack
InfoTrack: Software platform connecting law firms to courts and litigation services.
2+ YOE2+ years customer support experience (phone/email/chat), strong communication, computer savvy, CRM experience preferred (Salesforce/Zendesk), Microsoft Office familiarity.
Microsoft Office, Microsoft Word, Microsoft PowerPoint, Salesforce, Zendesk, Dialpad
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
Rogo
Rogo: Provides a generative AI platform for financial institutions.
1+ YOE1+ years in B2B SaaS customer support, strong written and verbal communication, organization, prioritization, analytical mindset, experience with high-volume chat/email queues and SLAs, and ability to collaborate cross-functionally.
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Representative, Support Center
Iowa or New Mexico or Ohio or Kentucky or Long Beach
$15-$24/hr RemoteFull Time
Molina Healthcare
Molina HealthcareNYSE: MOH: Provides managed health insurance through government-sponsored benefit programs.
1+ YOEProvides level I member and provider support via phone/chat/email, documents inquiries, maintains HIPAA confidentiality, basic Microsoft Office proficiency, up to 1 year call center or customer service experience.
Microsoft Office, Microsoft Teams, Genesys, Salesforce, Pega, QNXT, CRM, Verint, CVS Caremark, Availity
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3w
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Technical Support Specialist - Back Office
United States or Florida or California
$20-$31/hr RemoteFull Time
ServiceTitan
ServiceTitanNASDAQ: TTAN: Cloud-based business management software for home service contractors.
Provide technical support via phone/chat/email, troubleshoot software issues, use support tools, strong communication, problem-solving, customer-centric mindset, aptitude for billing/ERP concepts.
Salesforce Support Console, ADP, NetSuite, SAP, SQL, Power BI, Tableau, G-Sheet, Excel
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Customer Support Associate
San Antonio or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington or United States
OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
2+ YOEMinimum 2 years customer support experience (phone/chat/email); pass English written assessment (B2); flexible to work any shift between 6:00am-2:00am CT including weekends/holidays; strong communication and metrics-driven experience.
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1mo
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Seasonal Clarity Family Support Representative
Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Hawaii or Illinois or Kentucky or Maine or Maryland or Massachusetts or New Jersey or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
RemoteTemporary
Clarity
Clarity: Financial aid and admissions platform for K-12 private schools.
Respond to family support inquiries via phone/email/chat, troubleshoot and escalate issues, meet satisfaction and call goals, strong communication, multitasking, tech-savvy, flexible hours; applicants must reside in listed US states.
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1d
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Customer Support Specialist, Time Off Support
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming
$22-$23/hr RemoteFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
1+ YOERequires a bachelor's degree, 1–4 years of SaaS customer support experience, troubleshooting and problem-solving skills, prioritization, and excellent written and verbal English communication.
CRM, SaaS, email, chat, video conferencing
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1w
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Remote Bilingual Customer Support (French/English) - Music Streaming
Morocco or Cameroon or Senegal or Tunisia or Sacramento
RemotePart Time, Temporary
ModSquad
ModSquad: Provides outsourced customer support and digital content moderation services.
Fluent French and English, prior high-volume inbound messaging support, ability to manage 4–6 simultaneous chats, learn workflows quickly, and use required computer equipment and broadband internet.
Windows 11, macOS Sequoia, macOS Tahoe, ModSquad security software, World Time Buddy
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2d
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Business Support Analyst
California or Fresno or Glendale or Pasadena or Redding or Sacramento or Vacaville
$4k-$8k/mo RemoteFull Time, Temporary
State Controller's Office
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Analyze and report on Claims Processing Center operations, coordinate projects, support management, evaluate reporting systems, provide recommendations, and maintain effective relationships and customer service.
ChatGPT, CalCareers, Microsoft Excel
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1mo
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NPI Build Support Technician
Cupertino, California, United States
$65k-$95k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
2+ YOE2+ years inventory/materials/logistics experience; shipment verification, customs documentation and HS Codes familiarity; security and chain-of-custody handling; proficiency with email/chat and spreadsheet tracking; must be onsite in Cupertino M–F.
Slack, Webex, iMessage, iTrack, DHX, DRP
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2mo
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
Socure
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
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2mo
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Customer Support Operations Manager - Intercom & Fin AI
Santee or United States
$30-$40/hr RemoteFull Time
Vista Fulfillment Group
Vista Fulfillment Group: A fulfillment services provider supporting ecommerce and order-management operations.
3+ YOEUS-based, bachelor’s degree required, experience managing ~10+ support agents, 3+ years Intercom and 3+ years Fin AI experience, strong KPI knowledge, chat/email/phone support experience, APIs/integration comfort, excellent communication and leadership.
Intercom, Fin AI, APIs
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3w
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AI Support Engineer, Biosciences - San Francisco
San Francisco, California, United States
$180k-$260k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in technical support or related roles; familiarity with life sciences workflows; enterprise support experience with APIs, access and environment configuration; strong troubleshooting and playbook-building skills.
ChatGPT, Codex, APIs
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3w
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IT Automation & Support Specialist
San Ramon or New York City or Reno
$104k-$131k/yr HybridFull Time
Ridgeline
Ridgeline: Cloud-native platform for investment management operations.
3+ YOE3–5 years IT operations or system administration experience; building automations; scripting in Python or Bash; hands-on Okta, Jamf, Google Workspace, and Atlassian experience; Mac fleet management; hybrid in-office support.
Okta Workflows, Jira Automation, Atlassian Rovo, Python, Bash, Jamf, Google Workspace, Atlassian, Claude, ChatGPT, Copilot
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1mo
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Technical Support Product Specialist
United States or California
$24-$25/hr RemoteFull Time
Intermedia
Intermedia: Provides cloud-based business communication and collaboration software.
1+ YOE1+ years high-volume technical support experience; strong VoIP/UCaaS/CCaaS and number-porting knowledge; excellent written and verbal communication; ability to follow procedures and document issues; must complete mandatory online training and pass background check; requires high-speed dedicated broadband.
VoIP, UCaaS, CCaaS, Live Chat
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1d
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Senior IT Support Engineer
Sunnyvale, California, United States
$115k-$135k/yr HybridFull Time
Knightscope
KnightscopeNASDAQ: KSCP: Manufactures autonomous robots and communication devices for physical security.
8+ YOE3+ MgmtRequires 8–10 years of corporate IT experience, 3+ years in senior or escalation roles, advanced Okta, Entra ID, Intune, Apple Business Manager, Microsoft 365, PowerShell, ITSM, networking, project ownership, and technical leadership.
Microsoft 365, Okta, Microsoft PowerShell, Microsoft Intune, Apple Business Manager, Exchange Online, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, SCIM, SentinelOne EDR, Microsoft Defender for Endpoint, SonicWall, Brivo, BeyondTrust, Keeper, CDW, Freshservice, Claude, ChatGPT, Replit, Freshservice Freddi AI, Aruba, Slack Enterprise, GitHub, Neat, Logi, ClickShare, NetSuite, ADP, HubSpot, Atlassian, ClickUp, CompTIA Network+, CompTIA Security+, Microsoft MD-102, Microsoft AZ-800, Microsoft SC-300, Okta Certified Administrator, Okta Certified Consultant, Apple Certified Support Professional (ACSP), ITIL Foundation v4, CAPM, PMP, CBAP
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Senior Director, Delivery & Support
California or United States
RemoteFull Time
HealthCare Information Management, Inc.
HealthCare Information Management, Inc.: A healthcare software developing automation solutions for administrative workflows.
10+ YOE10+ years in technical delivery, implementation, operations, professional services, or consulting; direct team leadership; healthcare experience; technical fluency; implementation and integration expertise; SQL, AI tools, HubSpot, or Jira experience.
SQL, RPA, Claude, ChatGPT, HubSpot, Jira, SymKey
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2mo
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6+ Month Contract - Mac Desktop Support Engineer - South San Francisco, California
South San Francisco, California, United States
$80k-$85k/yr OnsiteContract
Slipstream IT
Slipstream IT: Provides IT managed services and consulting for life sciences organizations.
3+ YOE3-5 years desktop/end-user support experience, macOS and MDM (Jamf/Kandji) experience, Google Workspace familiarity, exposure to Microsoft 365/Azure/AD, strong troubleshooting and communication skills.
macOS, Google Workspace, Windows, Active Directory, Microsoft 365, Office, SharePoint, Azure, virtual desktop infrastructure, Jira, Slack, CrowdStrike, Claude, ChatGPT, Gemini, Jamf, Kandji, Azure Active Directory / Entra ID
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