46 chat support jobs at 38 companies in San Jose, CA
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Remote Chat & Email Support Representative
San Jose, California, United States
RemoteFull Time
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven customer support experience with strong written communication, problem-solving, time-management, CRM proficiency, and ability to work independently in a remote home environment with high-speed internet.
Yokohama or Tokyo or San Francisco or Austin or Toronto
OnsiteFull Time
ai&: Vertically integrated AI infrastructure and model services platform.
1+ YOE1+ years in sales operations/support or commercial finance; strong numeracy; proficiency with Google Workspace, Microsoft 365, and CRM; experience with Salesforce and AI tools preferred; strong written communication for email/chat.
Google Workspace, Microsoft 365, CRM, SFA, Salesforce, Copilot, ChatGPT, Notion AI, Claude, ERP
Rogo: Provides a generative AI platform for financial institutions.
1+ YOE1+ years in B2B SaaS customer support, strong written and verbal communication, organization, prioritization, analytical mindset, experience with high-volume chat/email queues and SLAs, and ability to collaborate cross-functionally.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
2+ YOE2+ years inventory/materials/logistics experience; shipment verification, customs documentation and HS Codes familiarity; security and chain-of-custody handling; proficiency with email/chat and spreadsheet tracking; must be onsite in Cupertino M–F.
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in technical support or related roles; familiarity with life sciences workflows; enterprise support experience with APIs, access and environment configuration; strong troubleshooting and playbook-building skills.
Ridgeline: Cloud-native platform for investment management operations.
3+ YOE3–5 years IT operations or system administration experience; building automations; scripting in Python or Bash; hands-on Okta, Jamf, Google Workspace, and Atlassian experience; Mac fleet management; hybrid in-office support.
KnightscopeNASDAQ: KSCP: Manufactures autonomous robots and communication devices for physical security.
8+ YOE3+ MgmtRequires 8–10 years of corporate IT experience, 3+ years in senior or escalation roles, advanced Okta, Entra ID, Intune, Apple Business Manager, Microsoft 365, PowerShell, ITSM, networking, project ownership, and technical leadership.
Microsoft 365, Okta, Microsoft PowerShell, Microsoft Intune, Apple Business Manager, Exchange Online, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, SCIM, SentinelOne EDR, Microsoft Defender for Endpoint, SonicWall, Brivo, BeyondTrust, Keeper, CDW, Freshservice, Claude, ChatGPT, Replit, Freshservice Freddi AI, Aruba, Slack Enterprise, GitHub, Neat, Logi, ClickShare, NetSuite, ADP, HubSpot, Atlassian, ClickUp, CompTIA Network+, CompTIA Security+, Microsoft MD-102, Microsoft AZ-800, Microsoft SC-300, Okta Certified Administrator, Okta Certified Consultant, Apple Certified Support Professional (ACSP), ITIL Foundation v4, CAPM, PMP, CBAP
6+ Month Contract - Mac Desktop Support Engineer - South San Francisco, California
South San Francisco, California, United States
$80k-$85k/yrOnsiteContract
Slipstream IT: Provides IT managed services and consulting for life sciences organizations.
3+ YOE3-5 years desktop/end-user support experience, macOS and MDM (Jamf/Kandji) experience, Google Workspace familiarity, exposure to Microsoft 365/Azure/AD, strong troubleshooting and communication skills.
macOS, Google Workspace, Windows, Active Directory, Microsoft 365, Office, SharePoint, Azure, virtual desktop infrastructure, Jira, Slack, CrowdStrike, Claude, ChatGPT, Gemini, Jamf, Kandji, Azure Active Directory / Entra ID
Executive Assistant to the Chief Executive Officer
Washington or New York City or San Francisco or Chicago or United States
$90k-$120k/yrHybridFull Time
Penta: Provides data-driven stakeholder intelligence and strategic communications advisory.
7+ YOE7+ years supporting C-suite executives, executive presence, discretion, strong communication, advanced calendaring, travel coordination, CRM and Microsoft/Google proficiency, and fluency with AI tools.
Microsoft Office Suite, Google Workspace, Salesforce, Claude, ChatGPT, Copilot
Executive Assistant to the President & Chief Operating Officer
South San Francisco, California, United States
$95k-$130k/yrOnsiteFull Time
Ohalo Genetics: Developing novel plant breeding systems and improved crop varieties.
4+ YOE4+ years supporting C-suite, strong business acumen, flexibility for after-hours communications and weekends, high discretion, Google Workspace and AI tool proficiency; bachelor’s preferred.
Gmail, Calendar, Docs, Sheets, Slides, Google Workspace, ChatGPT, Claude
AIUC: A building standards and insurance to ensure safe and reliable AI agents.
3+ YOE3–7 years supporting senior leaders, exceptional organization, strong written and verbal communication, high ownership and discretion, judgement, and familiarity using AI tools to automate workflows.
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
8+ YOE8+ years supporting senior executives; associate's or bachelor's degree preferred. Requires organization, judgment, discretion, communication, problem-solving, and Microsoft Office, ChatGPT, Claude, and Concur proficiency.
ChatGPT, Claude, Concur, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Navier: Manufactures electric hydrofoiling boats for sustainable water travel.
3+ YOE3–7 years supporting high-performing executives, bachelor’s degree preferred, strong organizational and communication skills, confidentiality, travel coordination experience, familiarity with digital tools and personal management.
ChatGPT, Notion, Instagram, Google Workspace, Airtable
AI Fund: Builds and invests in artificial intelligence startups.
5+ YOEBachelor's degree, 5+ years administrative experience (supporting C-suite preferred), strong calendar/travel/event management, discretion with confidential information, excellent written/verbal communication, and proficiency with office and AI tools.
Google Workspace, Microsoft 365, Asana, Slack, Zoom, ChatGPT, Claude, Gemini
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
12+ YOERequires 12+ years of product management experience, or 8+ years with a master's degree, including search or discovery ownership, data-driven product development, cross-functional leadership, experimentation, and strong communication.
Pure StorageNYSE: PSTG: Provides all-flash enterprise data storage and management solutions.
Executive-level administrative support requiring expert calendar management, travel and expense coordination, advanced tool fluency (Google Workspace, Concur, Microsoft Office, Workday, DocuSign, ServiceNow, Tableau, Greenhouse), discretion, and strong written/verbal communication.
Google Workspace, Gmail, Calendar, Docs, Slides, Sheets, Concur, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Zoom, Workday, DocuSign, ServiceNow, Tableau, Greenhouse, ChatGPT, Gemini
iPostal1: Provides digital mailbox and virtual business address solutions.
Customer service experience, strong verbal and written communication, active listening, results-oriented, strong work ethic; comfortable supporting customers via phone, chat, and email.
Empathy: Technology platform for bereavement and estate management support.
2+ YOEBilingual English/Spanish, 2 years customer-facing experience, US work authorization, strong communication, empathy, research and problem-solving skills, omnichannel support (phone/chat/email), and comfort with documentation and creating care plans.