19 client success analyst jobs at 17 companies in United States
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Client Success Analyst
Maumee, Ohio, United States
OnsiteFull Time
Aktion Associates: A North American ERP software reseller providing implementation, support, and managed services.
3+ YOE3+ years in client success/account management with SaaS subscription experience; Bachelor's degree or equivalent; strong communication, problem-solving, CRM familiarity; experience with Infor or Deltek is a plus.
United States or Illinois or North Carolina or Texas or Georgia or Tennessee or Florida
OnsiteFull Time
Clarity Output Solutions: Provider of transactional and marketing communication printing services.
5+ YOEBA/BS or equivalent; 5+ years client/customer-facing and leadership experience; strong client service, communication, problem solving; MS Office proficiency; SQL experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SQL
eLEND: Provides residential mortgage lending and personalized home financing solutions.
3+ YOE3+ years in mortgage operations; knowledge of mortgage processing, loan structuring, AUS findings, and loan registration; strong communication and problem-solving; CRM and MS Office proficiency.
CRM software, Mortgage systems, AUS platforms, Microsoft Office Suite
StrideNYSE: LRN: Provides online K-12 education and career learning solutions.
3+ YOE3+ years education experience, Salesforce and Microsoft Office proficiency, strong communication and analytical skills; able to travel up to 10%.
Salesforce, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Visio
ITA Group: Develops engagement and loyalty solutions for employees and customers.
3+ YOEBachelor's degree required; 3+ years client-facing experience; strong analytics, dashboarding, Excel/Google Sheets and BI tool proficiency; experience with CS platforms and CRM; strong communication and project management skills.
Totango, Zendesk, Loop, Pendo, Workfront, Salesforce, Zapier, ChurnZero, Gainsight, Vitally, HubSpot, Microsoft Excel, Google Sheets, Tableau, Power BI
Client Success Analyst | Investor Services & Fund Operations)
Atlanta, Georgia, United States
OnsiteFull Time
BIP Ventures: Investing in high-growth technology and B2B software companies.
1+ YOEBS/BA required; 1+ years in operations, client service, or investor relations; strong communication, attention to detail, time management; proficiency with Microsoft Office; familiarity with CRM tools; AI-forward mindset.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, CRM
Loopback Analytics: Analytics platform for healthcare systems and specialty pharmacy programs.
Mid-level client-facing role requiring health system specialty pharmacy experience, Microsoft Excel/Power BI skills, data management and implementation experience; SQL and a bachelor's degree preferred.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft PowerBI, SQL
Clinical Architecture: Develops software for healthcare data quality and terminology management.
4+ YOEHigh school diploma required (bachelor's preferred). 4+ years in SaaS/software support or client success. Experience in software, data analysis, or informatics. Strong written/verbal communication. U.S. work authorization required.
New Orleans or Stockholm or London or New York City or Tokyo or Sydney or Singapore or United States
$48k-$54k/yrRemoteFull Time
CintNasdaq Stockholm: CINT: Operates a digital platform for programmatic market research surveys.
1+ YOEBA/BS required; minimum 1 year client-facing analytical experience (1–3 years preferred); strong communication, analytical, and problem-solving skills; proficient in Microsoft Excel; comfortable presenting to customers.
Microsoft Excel, Databricks, Salesforce, Qualtrics, SurveyMonkey, Alchemer, Zoom, Google Meet, Teams, Lucid Measurement platform, Cint proprietary software
WebFX: Full-service digital marketing agency providing performance-driven SEO and marketing solutions.
Bachelor's degree (GPA 3.4+), strong communication and analytical skills, customer service experience preferred; willingness to learn digital analytics, data tracking, and client consulting tools.
Microsoft Excel, Google Suite, Google Analytics, Google Tag Manager, Google Ads, Salesforce, Hubspot, Pipedrive, RevenueCloudFX
Transparent Energy: Auction-based platform for commercial and industrial energy procurement.
Manage renewals, retention, revenue reporting, vendor relationships, and Business Analyst and Client Services teams; strong process, data, and communication skills; experience with HubSpot and operational reporting.
Senior Support Analyst, Customer Success Operations
United States
$85k-$95k/yrRemoteFull Time
SmarterDx: AI-powered clinical documentation and revenue integrity for hospitals.
7+ YOE7+ years in technical support or client service (healthcare/SaaS preferred), demonstrated complex technical investigations, strong written/verbal communication, mentorship, and cross-functional collaboration.
Listen Labs: Automates customer research interviews through generative AI platforms.
2+ YOE2+ years in client-facing insights, strategy, research, or customer success; strong communication; detail-oriented; comfortable with qualitative and quantitative data.
Listen Labs: Automates customer research interviews through generative AI platforms.
2+ YOE2+ years in client-facing insights, strategy, research, or customer success; strong communication; detail-oriented; comfortable with qualitative and quantitative data; thrives in ambiguity.
First AdvantageNASDAQ: FA: Provides employment background screening and digital identity verification services.
3+ YOE3+ years in customer implementations supporting enterprise B2B SaaS; experience with sales and client success engagement, customer-focused, strong interpersonal, able to work independently and manage high-volume implementation tasks.
Learning Commons: Develops AI infrastructure and tools to advance educational learning science.
3+ YOE3+ years in account/partner/customer success or related client-facing roles; experience with CRM tools; strong communication, analytical skills, and ability to manage multiple edtech partners and onboarding.