90 client success manager jobs at 63 companies in Hanover, MA
1mo
Save
Mark Applied
Hide
1mo
Client Success Manager
Newton, Massachusetts, United States
HybridFull Time
American Consumer Credit Counseling: Providing debt management, credit counseling, and financial education services.
1+ YOEHigh school diploma,1+ year customer service or financial services experience,strong communication and empathy,ability to earn PFE Certified Debt Management Professional within 6 months,comfortable with numbers and computer systems.
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yrHybridFull Time
Zelis: Providing healthcare payment and claims cost management solutions.
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
Leawood or Ohio or Pennsylvania or New Jersey or Texas or Burlington
$101k-$144k/yrRemoteFull Time
StaffGarden: Private healthcare learning technology providing educational content, software, assessments and certification tools for students and professionals.
5+ YOEBachelor's degree required,5+ years client success or related experience,ability to manage executive relationships,travel up to 20%,clinical or RN background preferred.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
Winston-Salem or New York City or Chicago or Grand Prairie or Cambridge or Libertyville or United States
$73k-$121k/yrHybridFull Time
Inmar Intelligence: Provides data-driven technology solutions for retail and healthcare operations.
3+ YOEBachelor's in marketing/communications or similar,3+ years media account or client service experience,deep digital media knowledge,strong communication and critical thinking,proficiency in Google Suite,Microsoft Office,Monday.com,Salesforce.
Google Suite, Microsoft Office, Monday.com, Salesforce, Google Analytics, Tableau, The Trade Desk
FlywireNasdaq Global Select Market: FLYW: Public global payments and software helping education, healthcare, travel, and B2B organizations collect complex payments.
5+ YOEBachelor's degree; 5+ years relationship or account management experience in B2B/fintech; proven enterprise account growth/retention; strong analytical and communication skills; willingness to travel ~25%.
Salesforce, G Suite, Asana, Jira, Slack, Looker, Smartsheet
GaldermaSIX Swiss Exchange: GALD: Provides dermatological products for skin health and aesthetics.
5+ YOEBachelor's degree in business, supply chain, operations, logistics, or related field; 5+ years in pharmaceutical logistics, distribution, trade operations, supply chain, or 3PL account management; strong regulatory and vendor management expertise.
Ayble Health: Private virtual digestive-care clinic providing multidisciplinary telehealth to patients with chronic gastrointestinal conditions.
12+ YOE5+ MgmtBachelor's degree and 12+ years in client success/account management with 5+ years in healthcare or digital health; executive presence, P&L accountability, experience scaling teams and managing channel partners; Salesforce and data fluency.
United States or Charlottesville or Boston or Durham or Columbus
$165k-$210k/yrRemoteFull Time
TELUS Digital: Canadian private BPO and digital-services delivering customer experience, AI, data, IT, and trust-and-safety services for brands.
7+ YOE7+ years enterprise account management experience, 2+ years in AI/ML data services; executive communication, Salesforce proficiency, technical fluency across AI data lifecycles.
Access Information Management: Private records management serving organizations with secure storage, digitization, information governance, and destruction services.
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
CYVL: Physical AI infrastructure intelligence platform helping governments and engineers manage roads, sidewalks, bridges, utilities, and public assets.
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
Safety-Care by QBS: Behavioral crisis-prevention training provider serving education, healthcare, human services, and ABA organizations.
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
NIQNYSE: NIQ: Global consumer intelligence and retail data analytics.
7+ YOEBachelor's degree in Business Admin, Data Science, Chemistry or related and 7 years' experience required; experience with platform implementation, client success, KPI reporting, ROI storytelling, and presenting to senior clients; up to 10% travel.
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
2+ YOEBachelor's degree or equivalent experience and 2+ years in consultative selling or customer success. Requires client relationship management, communication, presentation, organization, and business and technical value communication skills.
InvoiceCloud: Private fintech software providing digital billing, payment, and customer-engagement solutions to utilities, governments, and insurers.
Experienced relationship manager who drives client retention, digital adoption, and portfolio growth; proficiency with Salesforce and Microsoft Office; background in billing/payments or SaaS preferred.